Viewing all customer Discussions for:
38-156 Roto G2-11 Keeper
38-156 Roto G2-11 Keeper
Professional
Los Angeles, Ca
Sep 8, 2025
Professional from Los Angeles, Ca
Sep 8, 2025
Help Identifying Roto Casement Window Locking Mechanism (Latch & Keeper)
Hello SWISCO Team,We’re working on servicing a series of Roto casement windows and have identified most of the replacement parts we need on your site — including the operators, tracks, hinges, and handles. We've already received pricing on many of these, but one key component remains unidentif ... (cont.)
Home Owner
McHenry, IL
Sep 17, 2024
Home Owner from McHenry, IL
Sep 17, 2024
Weather strip for bay window
Looking for a replacement weatherstripping for a bay window. I didn't install the window and can't find a suitable replacement. Any suggestions would be helpful.
Quick Learner
San Diego, California
Aug 14, 2024
Quick Learner from San Diego, California
Aug 14, 2024
Tie Bar Keeper?
Do you have this part (I think it's a tie-bar keeper or retainer)? The rollers fit into it to hold the window closed. A lot of the parts for the casement window are Truth parts.
Handy Person
Costa Mesa California
Jan 17, 2024
Handy Person from Costa Mesa California
Jan 17, 2024
Missing latch
This is a large picture window that is hinged and swings open from one side. The latch that is used to draw the window tightly closed is missing. I am inquiring to see if you have his latch?
Quick Learner
Dec 1, 2023
Quick Learner
Dec 1, 2023
Truly brand casement window latch.
I believe this is a TRULY brand latch, I need the part that you might call the "Keeper " that would be attached to the window itself, thanks.
Quick Learner
Camas, Washington
Sep 9, 2023
Quick Learner from Camas, Washington
Sep 9, 2023
Plastice guides and locking wedges for Insulate window?
Please see the images attached. I need 5 parts: All four (4) white plastic guides for the casement windows have cracked. They measure 3 3/8" high and 15/16" wide. I think that the maker is probably Insulate Industries of Auburn, Washington, but cannot be sure. There are no serial numbers or manu ... (cont.)
Home Owner
Santa Fe, NM
Jun 1, 2023
Home Owner from Santa Fe, NM
Jun 1, 2023
Roto Casement Window Weather Seal...
Hello.I have a Roto Casement Window that is about 20 years old I believe. I wanted to find the correct weather seal, which "looks" like a one piece design rather that a cut to corner(s) style. I can share photos to help identify the casement window design.I do have a related second question regard ... (cont.)
Professional
New York
May 9, 2023
Professional from New York
May 9, 2023
GU Door/Tilt/Turn Catch
Hello, Hoping you can provide a part number and pricing older circa 2000 door/tilt/turn window? Thank You
Quick Learner
Tallahassee florida
Mar 3, 2023
Quick Learner from Tallahassee florida
Mar 3, 2023
I would like to restore the seals and stops on my 15 windows
Can you provide the window gasket rubber trim ? And any information to help me install the gasket rubber trim and the stops?Roto number on stop is G2-strkr-*11 casement style.Thanks so much wv
Quick Learner
BC
Feb 15, 2023
Quick Learner from BC
Feb 15, 2023
Lock and sash aren't working properly
Hello! Upon moving into our home, we discovered that one of our windows doesn't fully close and lock, so the window is always open just a tiny bit. Upon inspection and tinkering, it looks like the sash on the right side of the window doesn't work with the locking pieces on the window itself, so whe ... (cont.)
Quick Learner
Dec 9, 2022
Quick Learner
Dec 9, 2022
Ducana window replacement parts
I'm looking for both left and right casement lock keepers for my Ducana windows (built around 2003). The multi locking track utilizes 4 lock keepers. The keepers are missing so it's a crap shoot, but I would like to find something that may work.unfortunately the previous owner removed and three the ... (cont.)
Home Owner
Santa Fe, NM
Sep 30, 2022
Home Owner from Santa Fe, NM
Sep 30, 2022
latch
I am missing the 2 black plastic pieces that are needed to latch a Kawneer awning window. The first picture shows the missing piece, the second shows another window with the missing piece.Can you help me secure what I need?ThanksSteve
Home Owner
Mississippi
Jun 5, 2022
Home Owner from Mississippi
Jun 5, 2022
Window latch
Picture is of a Ply Gem 1100 Casement window. One of my windows is missing the hardware circled in red in the picture uploaded. Window with this missing part does not close properly. I need this part. Thanks for any help.Charlie
Quick Learner
Weston, MA
Sep 15, 2021
Quick Learner from Weston, MA
Sep 15, 2021
Replacement G2-STRKR-045 Roto keeper
Hello, I am looking for a replacement white Roto keeper. The photo shows what is on the right side of this new awning window but I discovered the left side's keeper is missing. I believe it is G2-STRKR-045from my best guess looking through the Roto website catalog, but not 100% certain. ... (cont.)
Quick Learner
USA
Oct 25, 2017
Quick Learner from USA
Oct 25, 2017
Missing casement piece
Hello, I am missing this locking piece from a crank style window. Is it something you carry or recognize? Thank you. Zack
Home Owner
ny
Sep 15, 2015
Home Owner from ny
Sep 15, 2015
Broken Crank Operator
The whole white piece in the first picture that I uploaded is not attached to the window anymore. When I crank, that piece starts to come out. The measurement is 5.5inches wide. After opening the window, it shows Truth on one of the metal arms. The second image I uploaded is on the side of the windo ... (cont.)
Quick Learner
Monument, CO 80132
Apr 30, 2015
Quick Learner from Monument, CO 80132
Apr 30, 2015
Looking for several Roto Guide / Keepers G-2 -*43
See attached photo of Roto Keeper G2-*43. We need several. The photo shows our attempt to file down the left side to adjust the tension of the lock...which was "hanging up" and preventing the window from shutting completely. Note that the ruler in photo is NOT centered within the screw holes. Tha ... (cont.)
Home Owner
NY
Nov 9, 2012
Home Owner from NY
Nov 9, 2012
Roto Keeper G2-STRKR-*011
I am looking for a Roto Keeper Part G2-STRKR-*011 could you let me know if you have this or something very similar. I need about 4 to 6 pieces. Thank you