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39-253RB Encore Dual Arm Operator, Sill Mount

Needs replacing

I can open the window, but when i try to close, the handle does not engage with the gear, i cant close. I am not sure if i need to change the whole operator or a part within the operator. I dont know how to open the case for the operator.

Can't find any company near me that will fix my window so I'm hoping to get the right part and repair myself. Thanks Patty

I need a replacement window crank assembly as the gears are stripped. The reason they are stripped is the casement window has saged and is rubbing on the bottom of the window frame. Watching a video showed an adjustable pin on the bottom hinge. My windows are about 20 years old and have a stationary ... (cont.)

Do you have this operator for hurd windows?

The 39-253 left and right (I need both) look like what I need. Can you confirm. Also, the original looks like the cover plate (white) is actually riveted to the mounting bracket. Since the will the Truth operator cover fit the Encore dual arm operators?

This is from our older Hurd bay window that's the left hand hardware and I need the hardware for the right hand casement. The casement sash is 24x58

We need to replace Truth operator #14D800P. There are 4 lefts and 2 rights. My question is the arm that goes into the track must be a square guide to get into the track and does the handle cover and handle come with it?It looks like I need two 39-253-LB, four 39-253-RB and six 39-529. I would also ... (cont.)

Hello, I received my order but the don't fit to my application. Can you help me get the correct ones. I've attached pictures as directed. Thanks, John

I'm the property manager for Altia and we have a window that is missing the entire hinge/bracket/handle on their window. In the pictures below are all of the parts we need (from a similar window). All the metal hardware + the handle and cover are needed. Can you please help me identify the p ... (cont.)

I have a window that will not complete crank to close position (photo 2). Photo 1 is taken from inside room looking down on mechanism. Photo 3 is taken from outside house looking at mechanism. Gear looks warn at arm. I am wondering if this is the problem. Photo 4 is looking at the window fully ... (cont.)

Need a quote for 4-6 left side and right side white casement hardware to ship to Colorado

My casements operator can open the windows, but they can't close the windows. Please help me to find replacement parts. Thanks.

The gear wheel on the outside (shown in photo) and probably inside the housing (can't see it) are stripped on 3 of our 14 casement windows and we would like to replace them. We haven't been able to open them for several years because we can't crank them all the way closed without going outside and ... (cont.)

Hello, Trying to find window operators & Entry Gard made by "Truth" Model 31858 Please let me know if carry you the specific model or a compatable one.Both right and left operators. Thanks

I'm trying to change the worn out window operator on our 2000 Milgard windows. Your model 39-253 RB has same dimensions. However on mine, I can not take the cover out. The cover you sell is about 1/2" wider. Is there another model I should look for or should I order the operator plus a new cover/han ... (cont.)

I need to replace this part for my crank casement window. It is the left side window as you're looking at it. I don't see an actual part number, just the brand, TRUTH/2/21/06/14:20, can you help me so that I order correctly? I will also need the handle, thanks.

I need to replace several sill Mount window cranks. I believe the 39-253RB is the correct item. However, the product I am replacing has the handle, cover and crank all integrated in a single unit. I have ordered from you in the past, but when I try to reset my password the link you send tells me i ... (cont.)

Do you have this style ? There are no labels on the windows to identify the manufacturer.

Please check my order # 2116263 to verify that I have the right parts for both 2 right opening windows and 2 left opening windows.The top sections are fine - it is the bottom arms and slides.Thank youJeff