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39-031 EntryGard Dual Arm Operator

39-031 EntryGard Dual Arm Operator
Home Owner Little Chute, WI
Apr 3, 2015
Home Owner from Little Chute, WI
Apr 3, 2015
Need replacement parts
I talked with a K&K customer service rep and they gave me the following information from what I described to them. Operator: left - 5054390 right - 5057010 Crank handle: 5016830 Crank cover: 5007680 Before I proceed to order anything I wanted to double check that these are the parts ... (cont.)
Home Owner Sandy, Utah
Mar 23, 2015
Home Owner from Sandy, Utah
Mar 23, 2015
Truth crank style windows may be stripped
We have several cranks on our windows that do not work. Some of them you can open the window but when you try to close it, the entire piece of hardware comes out. I have included several pictures so you can see what they look like. I also took a picture from the outside (outdoors) of the window w ... (cont.)
Contractor Hawaii
Mar 20, 2015
Contractor from Hawaii
Mar 20, 2015
Casement Hardware
Hi. I am looking for Casement hardware for a Customer of mine. I will need to upgrade to Stainless steel. The hardware takes a beating here in Hawaii.
Home Owner Palm Harbor
Feb 10, 2015
Home Owner from Palm Harbor
Feb 10, 2015
replacement truth hardware operators
I have a crank windows with truth hardware . I need one left crank and one right crank. As you can see from the pictures one is missing all the parts and one has part of the crank. I would like to buy two new ones, (1) for left and (1) for right . Can you help me? Thank you,Cindy ... (cont.)
Home Owner Sydney, Australia
Feb 5, 2015
Home Owner from Sydney, Australia
Feb 5, 2015
Replacement Winder, casement window
A 20 year old window winder in my home (in Australia) on either Stegbar or Trend Casement windows has broken. The winder has broken away and I presume needs replacing and I would like to match with the rest of the windows if at all possible. Can you advise the best way to rectify the problem? ... (cont.)
Home Owner Nebraska
Jan 26, 2015
Home Owner from Nebraska
Jan 26, 2015
Screw came out of Window crank
Hi, The very bottom of the screw portion of this window crank is broken, so it doesn't catch the gears on the assembly and we can't open or close our window. The number stamped on the arm is 45012. Can you help me find a replacement? Thank you! Nathan
Home Owner california
Jan 16, 2015
Home Owner from california
Jan 16, 2015
replacement for 30842 window cranks
I am looking at replacement cranks for a window part number30842 Clifford
Handy Person Massapequa ny
Dec 29, 2014
Handy Person from Massapequa ny
Dec 29, 2014
Need replacement operator for window
Not sure what type window no markings. But might be Marvin long arm is 9.5 in short arm with angle a is about 4.5 in I need operator on bay window that when u r standing in house opens from right to left
Contractor Cloverly, MD
Dec 29, 2014
Contractor from Cloverly, MD
Dec 29, 2014
casement window operator
Looking to replace two right-hand operator units and two left-hand units with the c portion of the arm being 4-7/16ths. What is the correct part number for ordering same. These windows are 20+ years old. Thank you.
Contractor Jefferson, WI.
Dec 12, 2014
Contractor from Jefferson, WI.
Dec 12, 2014
Semco casement window operator
Hello, I have a window that has a strippedout crank system or operator and I would like to replace it. The operator has a number on the small arm that says 31538A and 1982 is stamped on the bottom with some patend numbers. Can I get this part?
Handy Person Fort Worth, Texas
Nov 13, 2014
Handy Person from Fort Worth, Texas
Nov 13, 2014
Replacement Marvin Part
We bought this house a few months ago, so I don't know the age of our Marvin windows but i don't think they are terribly old. One of our cranks is stripped and I'm wondering if you can help me identify and sell me the part that needs to be replaced. The portion that seems to be stripped is the end ... (cont.)
Quick Learner Portland
Nov 7, 2014
Quick Learner from Portland
Nov 7, 2014
Quick Learner chicago
Oct 21, 2014
Quick Learner from chicago
Oct 21, 2014
Need a new window crank for my bedroom window
Hi again, I would greatly appreciate your help regarding where in Chicago I can buy or from you folks if you have any the following parts: Window crank itself made by Semco, and the metal mechanism, part ID: Entry Gard Truth, 31538A. No place in Chicago seems to have it including Menards. ... (cont.)
Home Owner Canton, Ohio
Oct 20, 2014
Home Owner from Canton, Ohio
Oct 20, 2014
39-031 and 39-032 will not work in my window
Original operators for Certainteed windows - 25 years old part number is L30841 and 30842 I ordered your part 39-031 and 39-032 the measurements and picture seemed to be the same Problem: we're have difficulty installing - window does not want to close all the way - we looked at two exis ... (cont.)
Contractor newport beach
Sep 26, 2014
Contractor from newport beach
Sep 26, 2014
Window not closing properly
Window is not closing properly, operator seemed stripped and does not close all the way
Home Owner Lanham, MD
Sep 24, 2014
Home Owner from Lanham, MD
Sep 24, 2014
Entry Guard Crank Replacement for 31538A
Dear Sir/Madam, I need to replace a crank for a leftward opening crank window made by Entry Guard with #31538A on the part. I previously ordered item #39-036. I am returning it. Please tell me which part to order. On my part, it has an "R" which it seems mean "right." But it is a left window and ... (cont.)
Home Owner Knoxville, TN
Sep 23, 2014
Home Owner from Knoxville, TN
Sep 23, 2014
Window arm operator for Caradco window
Built the house in '89 with Caradco Casement throughout. Many (most) of the cranks have failed due to splits in the crank assembly allowing the crank and screw to pull out so looking for replacements. I think the 9.5" arm assembly you show will work, but is not completely identical to what I have ... (cont.)
Home Owner MA
Sep 19, 2014
Home Owner from MA
Sep 19, 2014
Need help with identifying which operator to buy
Hi, A casement window opening mechanism is broken and I am unable to open the window. the broken window is the right side window. I have a picture of the good left side opening window attached as well as a close up of the broken operator. Could you help me identify which is the right part to buy f ... (cont.)
Contractor Mahopac NY
Sep 12, 2014
Contractor from Mahopac NY
Sep 12, 2014
Casement window operator
Please identify the casement window operator and let me know if you sell this part . Thank You Robert
Quick Learner
Sep 10, 2014
Quick Learner
Sep 10, 2014
Searching for R31538
The Entry gard piece indicates R for the piece need in bronze. We took the number from the left side window. Also we ordered an operator covering braze and we received bright brace instead bronze. What is the next step in returning the operator cover to get the BRONZE? Thanks Dothlyn ... (cont.)