Viewing all customer Discussions for:
Door & Window

Home Owner Hollywood Florida
Nov 13, 2025
Home Owner from Hollywood Florida
Nov 13, 2025
Counterweight mechanism
I need to replace 2 of the counterweights pictured above. The part number stamped on the u-channel is 27405 and measures 27-1/2" in length. Please provide the information I need to order these parts. Thank you. Dan
+2
Home Owner Schaumburg, Illinois
Nov 13, 2025
Home Owner from Schaumburg, Illinois
Nov 13, 2025
Parts Needed Please
i have a storm door with a window that you can slide up and down. see the attached pictures. on the window that slides up and down, there is a plastic "pin" that is attached to the window and the pin is in the window track. that pin broke and i'm having a hard time finding a replacement. Can you ... (cont.)
+1
Quick Learner
Nov 13, 2025
Quick Learner
Nov 13, 2025
Broken Balance
Hi there. I have some vinyl windows in my home of unknown origin. The one in the bathroom decided to come crashing down. Both balances are broken. There are no markings on them and i have no clue how to remove them or measure them for the correct one . Can you help ?
Handy Person Bradenton
Nov 13, 2025
Handy Person from Bradenton
Nov 13, 2025
Exterior sliding door mortise. Need flat pin to engage locking mechanism.
Need replacement plus flat pin to engage locking mechanism.
+2
Quick Learner St louis
Nov 13, 2025
Quick Learner from St louis
Nov 13, 2025
Window tilt lock
I have a family member looking for these and I will have to replace them
+2
Professional maryland
Nov 12, 2025
Professional from maryland
Nov 12, 2025
patio door lock
this lock I need the locking mortise part only. there was nothing on the door to identify it. from the outside screws the distance is 4 5/8" Thanks for your help.
+1
Home Owner Texas
Nov 12, 2025
Home Owner from Texas
Nov 12, 2025
Plastic cap at end of bottom rail?
The plastic end cap piece on the bottom rail (I hope that's the right term) is cracked or has broken off on most of my windows. I don't know the brand of window, but they are the type that tilt in if that helps. Is this a part that is available so I can replace them? Thanks in advance for any hel ... (cont.)
Quick Learner Ohio
Nov 12, 2025
Quick Learner from Ohio
Nov 12, 2025
Replacement for Caldwell 27 2 ES channel balance
I need help identifying correct replacement for a Caldwell 27 2 ES channel balance. Balance length (steel only) 28", bottom shoe depth 7/8", sash weight 17.5 pounds
+3
Home Owner Indiana
Nov 12, 2025
Home Owner from Indiana
Nov 12, 2025
Sliding patio door roller no info
Wide 5/8 inch, high 7/8 inch single plastic roller
+2
Home Owner Naples Florida
Nov 12, 2025
Home Owner from Naples Florida
Nov 12, 2025
Hurricane Proof Sliding Glass Door Handle: NEED REPLACEMENT PLEASE
The interior handle from our sliding glass door broke off the door jamb. -Impact-resistant sliding glass door 8' high by 4.5' wide on a condo in Florida built approx 2009 -Handle has the word "DISCO" at the bottom, door side of the handle -Hanle is approx 8.5" Long x 1" Wide -Handle holes that conn ... (cont.)
+2
Professional Columbus, IN
Nov 12, 2025
Professional from Columbus, IN
Nov 12, 2025
Glazing Bead Identification
Having trouble finding a replacement glazing bead for this window. House is manufactured home built in 2001.
Distributor Hollywood Florida
Nov 12, 2025
Distributor from Hollywood Florida
Nov 12, 2025
White Face Plate
Hi, I am looking for the face plate in my photo in white, it measures 6-7/8 in long x 1-1/8 in Wide The two bottom holes are 2 inch center to Center Throwplate opening is 2.3 inch The Top single Screw Hole is .5 inch from the edge between the top and the throw plate opening Do you have this it ... (cont.)
Home Owner burnaby
Nov 12, 2025
Home Owner from burnaby
Nov 12, 2025
latch lever
hello, I am looking for a replacement latch lever as shown in the photo. I am only looking for the teardrop shaped part with the metal flatbar attached but there is no identifying manufacturer on it.
Quick Learner Hermitage Pa
Nov 12, 2025
Quick Learner from Hermitage Pa
Nov 12, 2025
Need handle and keyed lock
Sliding door, unknown type of handle and lock, it's not a mortise type, the one picture is the lock plate on frame.
Home Owner Virginia
Nov 12, 2025
Home Owner from Virginia
Nov 12, 2025
Door Sweep
This is a 20 year old metal outside door. The bottom door sweep is missing and the outside weather strip does not come down to the threshold. The threshold is NOT adjustable. Cold air flows freely into the house. What would be the best way to seal the bottom of the door? Also, what is the reco ... (cont.)
+2
Landlord
Nov 12, 2025
Landlord
Nov 12, 2025
Window hsndles
This is a handle for a window installed in 1991. It is plastic, but we would prefer a metal replacement since msny of the origibal ones have broken. Screw spacing is 3". Depth is 1/2".
Contractor Charlotte NC
Nov 12, 2025
Contractor from Charlotte NC
Nov 12, 2025
Vinyl snap in glazing bead
Don't know the window mfg. see photo(s) I attached
Home Owner United States
Nov 12, 2025
Home Owner from United States
Nov 12, 2025
Jelwin/Window master replacement part
Hi, Please find attached pictures of part handle/ we need. Thanks much.
+2
Landlord
Nov 12, 2025
Landlord
Nov 12, 2025
Window latches
I need to replace 10 window latches in a condo built in 1991. I found ones with the same screw spacing and depth, but the new latch would not close. Apparently the cam reach was too shallow. I believe the hole spacing is 2 1/16" and the backset is 7/16".
Handy Person Round rock
Nov 12, 2025
Handy Person from Round rock
Nov 12, 2025
Glass bead
I need help with this glass bead for aluminum frame