Viewing all customer Discussions for:
Door & Window

Quick Learner United States
Nov 12, 2025
Quick Learner from United States
Nov 12, 2025
Help Identifying Window Balance Replacement
Hi Can you assist what I need to buy to replace the attached pictures? Thank you.
Home Owner Chicago
Nov 12, 2025
Home Owner from Chicago
Nov 12, 2025
This piece got broken and I wanna order this one
Are you able to order this one for me? Do you need more details about the piece?
Landlord Caribou, Maine
Nov 12, 2025
Landlord from Caribou, Maine
Nov 12, 2025
Balance/ Sash Locks
Need replacement balance, balance mount & tilt mechanism and sash locks. Thinking possibly Pella Windows?
+2
Home Owner Grimsby, Ontario Canad...
Nov 11, 2025
Home Owner from Grimsby, Ontario Canada
Nov 11, 2025
storm door window aluminum frame has separated from around glass
Good morning: I have a have a sliding window on my front storm door. The top right corner has separated from the right hand side of the aluminum frame which surrounds the glass of the window. the pivot has broken which joins the top and right sides of the aluminum frame of the sliding window. could ... (cont.)
Contractor Tulsa, ok
Nov 11, 2025
Contractor from Tulsa, ok
Nov 11, 2025
Window sash lock
Push button sash lock with a j-shaped locking arm that extends into upper sash. Windows are vinyl double hung. White.
+2
Quick Learner Napa, CA.
Nov 11, 2025
Quick Learner from Napa, CA.
Nov 11, 2025
Channel balance
27 " long. 1/2 " wide stamped on unit 26 space L. unable to read number below stamp of L.
Contractor West Yarmouth MA
Nov 11, 2025
Contractor from West Yarmouth MA
Nov 11, 2025
Screen rollers
I need to replace the rollers of one of my screen doors. They broke for no reason. This is a MI patio door . Above is a pic of model and series number. I need 4 of them. Thanks for your help.
+2
Quick Learner 01801
Nov 11, 2025
Quick Learner from 01801
Nov 11, 2025
New Pro windows
Trying to replace the pivot bars , business shut down
Home Owner Washington
Nov 11, 2025
Home Owner from Washington
Nov 11, 2025
Patio Tandem Roller Assembly
hello, I am looking for some guidance in replacing my patio door wheels. They appear to be 1/2" diameter wheels, however I am unsure of the proper assembly to purchase. I have attached images with measurements. Any guidance is much appreciated.
+2
Home Owner Fairview Heights
Nov 11, 2025
Home Owner from Fairview Heights
Nov 11, 2025
Patent 919213
Hello, I am looking for the keeper in the images attached. The corresponding latch to this keeper is patent number 919213. I cannot find anything like it on your website but it is an external keeper. I would appreciate any help finding this!
Quick Learner
Nov 11, 2025
Quick Learner
Nov 11, 2025
Screen door
The screw holes on the latch in the image #IMG_0603jpeg is 5" and 7" Hope this helps
Friend Binghamton NY
Nov 11, 2025
Friend from Binghamton NY
Nov 11, 2025
Window tilt in latch
Custom window manufactured by a small glass company from scratch probably in the 90s. No sticker on window.
Quick Learner Colorado
Nov 11, 2025
Quick Learner from Colorado
Nov 11, 2025
Sash lock
Looking for this lock but handed opposite
Quick Learner
Nov 11, 2025
Quick Learner
Nov 11, 2025
Window balance replacement
Hi, I am looking for a window sash balance replacement for both sides. I sent you photos of the old balance and attachements. The old balance is 29 inches long. The weight of the window is 20 pound. Hope you are able to save my window aither with the exact balance replacement or with somthing equiv ... (cont.)
+6
Home Owner Florida Condo
Nov 11, 2025
Home Owner from Florida Condo
Nov 11, 2025
EFCO single hung window balance
27" is the length of the metal Chanel. It is stamped with 2630. If you need better photos I'll have to remove it again for more info. Thanks
Home Owner Charlotte, NC
Nov 11, 2025
Home Owner from Charlotte, NC
Nov 11, 2025
Need replacement lock for Silver line tilt window; also tilt lever.
1. Have Silverline tilt windows, installed in 2018, white frame 2. Lock lever snapped off when locking one side of window. Need to know what part is needed. 3. Also have a few places where tilt tab has broken and would like to replace as well. Need to know what part is needed
+1
Home Owner Nashville, TN
Nov 11, 2025
Home Owner from Nashville, TN
Nov 11, 2025
Latch Keeper with Slanted feet
Hello. I am looking for a latch keeper that has slanted feet so sit on an angled surface. The wholes are 2 and 1/4'' apart. The whole keeper is 2 about 2 and 3/4 '' long. The brand name on the latch is Century. Do you have a part like this? Thankk you!
+2
Handy Person Idaho
Nov 11, 2025
Handy Person from Idaho
Nov 11, 2025
Balances for tilt windows
Hello, can you help me determine the type of balancers that I need. See attachments and I have multiple sizes. Here are the number on the balancers:2) 28D/BSI(2) 22C/BSI(2) 18C/BSI(2) 20C/BS(4) 22C/BS
Professional Melbourne Florida
Nov 11, 2025
Professional from Melbourne Florida
Nov 11, 2025
coil balances
I need 4 total of the 4 coil balances and I need 4 total of the 3 coil balances I need 8 of the curved pivot shoe and 8 of the curved pivot bar
Handy Person Lee's Summit Mo
Nov 11, 2025
Handy Person from Lee's Summit Mo
Nov 11, 2025
Replacement balancer needed
The brand of window can not be determined. I need to order the assembly shown in the photo? Can you help identify what i need just by the attached photo? Thank you in advance