Viewing all customer Discussions for:
Door & Window

Contractor Walnut Creek, CA
Oct 6, 2023
Contractor from Walnut Creek, CA
Oct 6, 2023
spline size on the 39-414 operator
I need to put a longer handle on the newly installed 39-414 vent operator to clear the screen. What is the spline size?
Quick Learner
Oct 6, 2023
Quick Learner
Oct 6, 2023
Springs
I took of the window spring I am looking for. (View photo) The overall length is 29 inches. The problem is that the plastic tab at the very top of the device has broken on half of the 24 windows I have, preventing me from opening the window and it remaining open. The rope attached to this plastic ta ... (cont.)
Handy Person Dartmouth, Mass.
Oct 6, 2023
Handy Person from Dartmouth, Mass.
Oct 6, 2023
Roto casement hinge piece
This is a plastic hinge piece that fits under a casement window and links to the extender arms. There are black pins on either side that are broken off--I've put one of them next to the piece in the close up. The piece is made by Roto, and there is a number on the back that looks like OP05 1007. ... (cont.)
Home Owner Ontario Canada
Oct 6, 2023
Home Owner from Ontario Canada
Oct 6, 2023
Door Handle latch broke. Seeking replacement.
Handle says 2265 US PATENT 5125703. D340,398
+1
Quick Learner
Oct 6, 2023
Quick Learner
Oct 6, 2023
Window balance replacement
Attempting to locate window balance replacment parts for double hung vinyl replacement windows.
+3
Quick Learner USA
Oct 6, 2023
Quick Learner from USA
Oct 6, 2023
Spiral Balance Replacement
Looking for S400 spiral balances and need the anchor to attach it.
+1
Handy Person Hopkins, MN
Oct 6, 2023
Handy Person from Hopkins, MN
Oct 6, 2023
Window Pivot Bar
To Whom It May Concern:I am trying to find two replacement window pivot bars but I'm struggling to find a matching/similar part on your site. Can you please review the attached photo and let me know if you are able to determine the best part I should purchase?Thanks,Adam
Quick Learner La Palma CA
Oct 6, 2023
Quick Learner from La Palma CA
Oct 6, 2023
82081 installation help
I am trying to install this lock and need assistance. Do I have to cut the part that I've circled in my photos, if so how do I cut it ? It is too long and everything else on the door fits great.
Quick Learner Troy, MI 48084
Oct 5, 2023
Quick Learner from Troy, MI 48084
Oct 5, 2023
Plastic piece are cracked and is brittle.
My ducanna windows were installed in 2003, this plastic piece has cracked and is brittle, the slider bar drops out of my window, I need 6 total, no idea what this part is called...Pamela
Quick Learner storm door front entra...
Oct 5, 2023
Quick Learner from storm door front entrance
Oct 5, 2023
Indoor Latch
Trying to replace Cole Sewell indoor latch (non keyed).Thank you!Alan
Quick Learner
Oct 5, 2023
Quick Learner
Oct 5, 2023
Searching for Cradco crank handle number 8160
I am trying to locate crank handles for casement windows.
Handy Person California
Oct 5, 2023
Handy Person from California
Oct 5, 2023
Anderson Door Handle and lock
The balcony lock will not lock - it is an Anderson door do you carry the replacement
+2
Home Owner Round Rock texas
Oct 5, 2023
Home Owner from Round Rock texas
Oct 5, 2023
Glazing bead trim
I can't find my bead trim anywhere. Is there a comparable or compatible bead trim for this?
Home Owner Atlanta, Georgia
Oct 5, 2023
Home Owner from Atlanta, Georgia
Oct 5, 2023
Replacements needed for door lock
I have what appears to be JADO narrow door lock sets on the exterior storm and interior front door to my home. The 82-400 s 82-398 appear quite similar. One major difference; however is that the levers are centered only 1 inch from the door edge vs 1 3/4". I am not sure whether the doors can be retr ... (cont.)
+2
Home Owner Tennessee
Oct 5, 2023
Home Owner from Tennessee
Oct 5, 2023
need a keeper
I bought the 82-093 handle set (on order 2169447). But it doesn't come with a keeper to keep my door locked. What do you sell to complete this project? I'm selling my home this month.
Quick Learner Sicklerville nj
Oct 5, 2023
Quick Learner from Sicklerville nj
Oct 5, 2023
Caldwell window balance
Can you please tell me what balance I need. The balance is stamped 30 3 Caldwell GM. The metal portion is 31 inches long. Thank you.
+10
Quick Learner
Oct 5, 2023
Quick Learner
Oct 5, 2023
Searching for hold casment screen in
Iam looking for this part in picture. This tab holds the screen in the window. I have look everywhere
Handy Person Fort Wayne, In
Oct 5, 2023
Handy Person from Fort Wayne, In
Oct 5, 2023
Truth Hardware window latch broken
WE can't get the latch open on a Truth Hardware window we took pictures of the window (left side broken). The window where the latch is broken - Latch handle with cylinder pulled out. The broken window latch is keeping up from opening, and want to open when a part to replace and lock. Ken & Andy ... (cont.)
Home Owner North Carolina
Oct 5, 2023
Home Owner from North Carolina
Oct 5, 2023
URGENT: LOST KEY - Need a new Keyed Handle Set ASAP
We need a new complete door key handle lock for our NAMI-201373 - Make Date: 05-07-2018. Would you be so kind and send us the order number for this item please? Thank you in advance.
Quick Learner
Oct 5, 2023
Quick Learner
Oct 5, 2023
Searching for S870-20
Replacement for double hung window.