Viewing all customer Discussions for:
Door & Window

Quick Learner WA
Jul 6, 2023
Quick Learner from WA
Jul 6, 2023
PlyGem Window Lock
The lock on this ply gem window lock doesn't work anymore and I'm trying to find a replacement. Any assistance would be greatly appreciated.
Quick Learner South Carolina
Jul 6, 2023
Quick Learner from South Carolina
Jul 6, 2023
I'd balance type
Would you be able to provide information on what type of balance system I need to replace the broken ones.
Contractor Wisconsin
Jul 6, 2023
Contractor from Wisconsin
Jul 6, 2023
Balances
Looking to replace the balances for these windows. I also need to replace a couple of the pivot bars/pins but I've never seen ones like these. Is this system obsolete? I didn't see any manufacturer stickers or labels so I'm not even sure who makes them. Any feedback would be appreciated. Thank you. ... (cont.)
Quick Learner
Jul 6, 2023
Quick Learner
Jul 6, 2023
need help
need help identifying for this part.
Quick Learner Fort Myers Beach FL
Jul 6, 2023
Quick Learner from Fort Myers Beach FL
Jul 6, 2023
2018 PGT windows
I have 3 PGT windows that were installed in 2018. They were underwater and have broke the balances. I want to be sure to order the correct parts. One has 2 housings on each side with 8 on them. PicturedOne has 2 housings on each side with an 8 and an 12. PicturedOne has 1 housings on each side with ... (cont.)
+2
Handy Person California
Jul 6, 2023
Handy Person from California
Jul 6, 2023
Part identifier
16 inch tube with spiral mechanism and a plastic shoe. Tube has one top screw that connects to window channel frame. Plastic boot is partially broken in picture due to the screw rusting. The plastic boot screws into bottoms of the window frame. Window is removed by pushing to one side and lifting ot ... (cont.)
+2
Quick Learner Denver
Jul 6, 2023
Quick Learner from Denver
Jul 6, 2023
Replace truth crank with folding crank
I wish to replace a truth crank 45001 with a foldable crank. Can the crank and cover be replaced without having to pull the wood?
Quick Learner USA
Jul 6, 2023
Quick Learner from USA
Jul 6, 2023
Need Roller
I am attaching pictures of a screen door that needs new rollers and/or assemblies.
+1
Contractor 39047
Jul 6, 2023
Contractor from 39047
Jul 6, 2023
Window crank with Truth LH 45135
I believe that I had identified the Swisco part. I need to match the handle finish which is gold. Is that an option 39-316?
Contractor CT
Jul 6, 2023
Contractor from CT
Jul 6, 2023
Anderson casement circa 1988
The plastic clip at the end of the operator arm (grasps the rail on the window) broke. Can I replace that end only, or do I need to replace the entire operator mechanism? If the entire mechanism, where do I find the part number on the original piece?Thank you,Andy
Quick Learner Colorado
Jul 6, 2023
Quick Learner from Colorado
Jul 6, 2023
Sliding door hardware Replacement
I need 2 sets of this hardware which has been in the elements for 25 years and no longer works well. The doors themselves are fine, so just need to replace hardware. Upon looking into your replacements, I think I need #82-008KCan you confirm? DNS Industries 16 Inside Pull StandardDNS Industries / 13 ... (cont.)
Quick Learner
Jul 6, 2023
Quick Learner
Jul 6, 2023
Balance inquiry
I bought the S751-36 and everything works good except that it is too deep, it doesn't allow me to put the cover pieces back on, my order number is 2101716. It was done 06/09/23. I use the 35tg option.if you look at the picture i send you have the old and the new right next to each other and the newo ... (cont.)
Quick Learner Louisiana
Jul 6, 2023
Quick Learner from Louisiana
Jul 6, 2023
Need to replace some Jordan Window guides
I didn't see a description that properly matched on the website, so Hopefully the pictures provide enough detail. Looks like the numbers/letters stamped on the guide are "15 1 BSI", but I can't make them out completely.
Quick Learner Spartanburg, SC
Jul 6, 2023
Quick Learner from Spartanburg, SC
Jul 6, 2023
34 inch Ballast Block and tackle / Tilt Out Windows
All the plastic B&T accessories are breaking. Windows are in great shape otherwise.
Home Owner Oregon
Jul 6, 2023
Home Owner from Oregon
Jul 6, 2023
Certainteed horizontal sliding window latch/lock
Looking to purchase several of these latches if you have them. We built the house in 2007 and windows are from about the same time.
Quick Learner
Jul 6, 2023
Quick Learner
Jul 6, 2023
need help
I ordered the 39-316 and 39-315 and they don't seem to be working out. I need help identifying the actual part that is needed for my window. My operator has an offset that the parts I ordered do not have.
+1
Quick Learner
Jul 6, 2023
Quick Learner
Jul 6, 2023
Searching for attacchment bar
Hi guys,looking for a pair of these attachment bars,I will add that to my order of spiral balances when I know which items to order,thanks much,Richard
Home Owner Michigan
Jul 6, 2023
Home Owner from Michigan
Jul 6, 2023
Window parts
Our home is built in 1929 and still has original windows. Many of the storm windows are missing the latches that hold them in place and I've attached a picture of both the window and the little latch with thumbscrew. Are these available?
Home Owner Davenport Iowa
Jul 6, 2023
Home Owner from Davenport Iowa
Jul 6, 2023
Window springs
I have replaced several of these in my windows. The old kind and the new ones. The newer ones say read 28c.
+1
Home Owner Lebanon, NJ, USA
Jul 6, 2023
Home Owner from Lebanon, NJ, USA
Jul 6, 2023
blocks that prevent raising a window too far are broken
Hi, and thanks for this. I have windows that slide up and down. There are small plastic "blocks" that are designed to lift/tilt out a small amount to block the window from sliding up (open) more than about 6 inches or so. Unfortunately, I opened them too vigorously one day and just snapped off th ... (cont.)