Viewing all customer Discussions for:
Door & Window

Home Owner elmhurst il
May 30, 2023
Home Owner from elmhurst il
May 30, 2023
left and right window cranks
Hi, I need left and right window cranks. I likely need the whole assemblies for my windows. I see "Truth" on the inside of the plastic. Thank you!
Home Owner New Jersey (Atco)
May 30, 2023
Home Owner from New Jersey (Atco)
May 30, 2023
Crank window number 2119 R1
Not sure if the exact replacement needed for this. I think there is one that may work. Can you tell what I need by these pictures? I think part 39-232 looks close to it.
+2
Quick Learner Warwick, RI
May 30, 2023
Quick Learner from Warwick, RI
May 30, 2023
Legacy replacement parts
Do you have the Sliding Door Latch Lever in Brass?
Quick Learner California
May 30, 2023
Quick Learner from California
May 30, 2023
Slider glide for wood screen doors, manufacturer JT Windows (closed)
Hi Swisco, My wood screen doors are being painted. And the glide fell out. It has never worked really well and seeing how rusted it is I now know why. I would like to buy a better quality product. Would a metal wheel be better or a better material for the housing. You have a large selection and your ... (cont.)
+2
Handy Person Maine
May 30, 2023
Handy Person from Maine
May 30, 2023
Corner pull
Looking for the corner pull for a screen.
Home Owner Warren, NJ
May 30, 2023
Home Owner from Warren, NJ
May 30, 2023
Broken balance spring/coil?
As you can see in the attached photos, we have two broken pieces within the channel of the outer window. We believe these parts are called the balance coil or balance spring but we can use your help in identifying the correct part to order. The windows are Simonton 6500. Once we are able to identi ... (cont.)
Quick Learner
May 30, 2023
Quick Learner
May 30, 2023
Home Owner Springfield, OR
May 30, 2023
Home Owner from Springfield, OR
May 30, 2023
Help Identifying Window Casement Part
We are missing the outside piece of this crank window casement. This is the only window of this type in the house we purchased. The window has a marking called Lowe that I did not take a picture of. Can you tell what part we should order? The measurement is 4 3/4" x 1". We have a contractor tha ... (cont.)
+1
Quick Learner Kingston, Wa
May 30, 2023
Quick Learner from Kingston, Wa
May 30, 2023
Window channel balance ID
Part numbers are too corroded to read. The metal channel is 15 inches long. Looking for help identifying a replacement. The metal tabs clips in the window channel need to be replaced also.
+2
Quick Learner Pennsauken NJ
May 30, 2023
Quick Learner from Pennsauken NJ
May 30, 2023
Replacement casement window crank
I have Eco View casement windows. Installed by Window Wizards in 2010. The crank handle broke and I need to replace. I have attached 2 photos. Hopefully you can help to get a replacement. Thank youArlene
Home Owner
May 30, 2023
Home Owner
May 30, 2023
Need help to identify if you have them
Need balence and pivot (shoes) top and bottom
+1
Quick Learner queens, ny
May 30, 2023
Quick Learner from queens, ny
May 30, 2023
#9099820 Came Without Lock Body
I purchased the handle & lock set #9099820.To my surprise it came without the LOCK BODY. Will this be the correct one. THE STORM DOOR IS #3800 Roll SCREEN storm door.If not could you let me know which one to order THANK YOU, Jim 718/497-0801
Quick Learner Texas
May 30, 2023
Quick Learner from Texas
May 30, 2023
Jeld-Wen Casement Hardware
I need to replace the hardware on 6 Jeld-Wen casement windows. I need cranks, covers and keepers for 3 RH & 3 RH casement windows. The color will be white. I went back to my clients house and pulled one of the covers. Truth is the brand and the cover has a S stamped next to the Truth emblem. The c ... (cont.)
+6
Quick Learner Novi michigan
May 30, 2023
Quick Learner from Novi michigan
May 30, 2023
Failed Counter Balances
We have wood clad windows that multiple counter balances have failed they measure 29.25 x 9/16 x 5/8 what is the best replacement
Home Owner Massachusetts
May 30, 2023
Home Owner from Massachusetts
May 30, 2023
Replacement parts
I am looking for 14 of these latches
+1
Quick Learner Colorado
May 30, 2023
Quick Learner from Colorado
May 30, 2023
39-092 length is too short
I ordered part 39-092 but is is approx 3 inches too short. Other than length it is exactly what I need.
Quick Learner Honolulu hi
May 30, 2023
Quick Learner from Honolulu hi
May 30, 2023
Marked 33. 5. BSI
Window channel balance. Marked 33. 5. BSI
Quick Learner Maine
May 30, 2023
Quick Learner from Maine
May 30, 2023
Truth Operator
Hi, I have this operator that opens with the crank, but will not close with the crank. I'm assuming I will have to replace the operator. Can you please help me identify this?
Handy Person Farmington NY
May 30, 2023
Handy Person from Farmington NY
May 30, 2023
Sash Balancers Question
Hi, I had the string snap on one of my Andersen Permashield double hung windows. The windows are about 4ft tall by about 3ft wide and installed new in my house back in 1976. I attached a couple of photos of the sash balancer, The number as I read it is D37/P27 776. Do you have anything that woul ... (cont.)
Quick Learner Slinger WI
May 30, 2023
Quick Learner from Slinger WI
May 30, 2023
latches
I am looking for 2 latches like this