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Door & Window

I have gotten a home and we do not have a key to the patio door. I was wondering if I order a lock from you and it doesn't work what is your return policy.

I have a broken Brandman 700 Water room 150 window balance I am being told it is obsolete. Specifications are Tube length 340 mm Spring length is 300mm. From top of spring to bottom of foot is 400mm Tube width is 12mm. Weight of window is 1.9 Kgs Width of foot is 12mm. Windows is upper and lower w ... (cont.)

Hi, I'm looking for the bottom part of the sliding door. I can't seem to find this part anywhere

I purchased some block and tackle balances from you. As I was installing the balances some worked and some didn't. All the ones that didn't work had these broken (photo attached). Do you sell any of these accessories?

Is this the same as 26-241?

I'm looking for four 5/8 sash guides as pictured. The top is 7/8 and the drop to the screw hole is 3/4 from under the top.

The spring and pully component does not retract very well causing the window to lock up/ The 3 plastic pieces one on the window and the other two on the spring pully pieces are broken. I think I need to replace the plastic piece circled in blue on the window and I need a new spring pully piece. ... (cont.)

The latch/lock on my JW sliding glass door broke. Not sure if I need the whole handle or just the small latch. The mortise lock is pretty long. Can you tell me which I should get and if you have what I need please? Thank you very much!

Hello, I have Alenco windows installed in the mid 80's and need a cam lock like this one pictured.

Hi, I'm looking for the right mini blind core lock to replace this. It is missing the medal piece inside so it doesn't lock the blinds while pulling it. Can you please help? Thanks, Jie

Printed on the tube is 34TGY BSI EB. Can't find the correct replacement

I'm looking for a mount for my wooden window screens. Each screen has four of these plastic z clip type mounts. The mount on the frame of jamb is screwed in through the side and the mount on the screen frame is screwed straight in. The screen frame is placed on the window about an inch higher and ... (cont.)

Balance length is 28 and three-quarter inch top to bottom these are single hung windows there are no identifying marks on the glass or the frame or the windows themselves The metal is 28 inches it is stamped at 28 see the weight of the sash [the sash weighed 16 pounds]. The top connects with a big p ... (cont.)

22-year-old window crank not working

Attaches to the window.

Hi I am looking for patio door hardware. I think that the door is a Jeld-Wen patio door

Does this item have a spring? I see it is adjustable but I do need a spring tension device. TY

The upper corner part which connects the top frame to the side frame has failed. It is still in the vacinity of where it should be but I'm unable to figure out how to bring the vertical and horizontal (top) frame pieces back together.The pic doesn't show it well but the problem is connecting the to ... (cont.)

Hello my Vinal window channel balance is not working at all. it is 21 years old and the springs are rusty. I cleaned and added lithium lube and still not working. so I think its time to replace them.On the metal part the stamp is 08 007 1420. The overall length is 16" and the metal frame is 15". The ... (cont.)

Hi, That parts the hold my windows up at my beach house have broken. I was successful in getting them out and need to replace them. The windows are otherwise in good shape and functional. Attached are photos of the parts I need. Window measurements are as follows: Height = 29.5" Width = 33" Weight ... (cont.)