Viewing all customer Discussions for:
Door & Window

Home Owner Wendell, NC
Feb 2, 2023
Home Owner from Wendell, NC
Feb 2, 2023
Key lock height, too tall
Referencing order # 77-277793 Locking Mechanism wrong size see photo old is the size I need new is the one you sent too tall
Handy Person 33884
Feb 2, 2023
Handy Person from 33884
Feb 2, 2023
Need spring type balances for 1 single hung tilt sash
No identifying marks or manufacturer marks on the window. I do have a picture of an order number, but I don't think that will get us any info. Balances on both sides are busted. triple spring, not seeing the plastic parts on your website. I did pull out the springs where they attach to the sash pivo ... (cont.)
+1
Quick Learner
Feb 2, 2023
Quick Learner
Feb 2, 2023
Home Owner Sag Harbor, NY
Feb 2, 2023
Home Owner from Sag Harbor, NY
Feb 2, 2023
Andersen Slide lock
Need replacement part for Anderson 3 panel patio slide lock.
+1
Quick Learner New Jersey
Feb 2, 2023
Quick Learner from New Jersey
Feb 2, 2023
REPAIR OF COIL WINDOW BALANCE ON ALSIDE WINDOW
THE COIL IS DOWN BY THE PIVIT SHOE CAN IT BE REINSTALLED ?
Quick Learner
Feb 2, 2023
Quick Learner
Feb 2, 2023
Searching for 440H049.09
Sliding glass door. I'm looking to replace the doorhandle with lock and catch that the lock goes in.
Quick Learner 70131
Feb 2, 2023
Quick Learner from 70131
Feb 2, 2023
window balance indetification
I hope these photos are clear enough. What type of balances are these? I know the length will vary depending on the height of the window and sash. Any input would be helpful thanks
+3
Contractor Connecticut
Feb 2, 2023
Contractor from Connecticut
Feb 2, 2023
82-310 Specs
Hello, I'd like to know if the 82-310 lock cylinder is compatible with a 45 degree keyway. Thank You
Quick Learner California
Feb 1, 2023
Quick Learner from California
Feb 1, 2023
Sliding Window 23" Sash Balance
I am looking for Sliding Sash Balance 23" long and 17-20 Lbs. with wings. The number on my broken Sash Balance is: 22-3 EA2 CMC 12
Handy Person Deerfield Beach, Flori...
Feb 1, 2023
Handy Person from Deerfield Beach, Florida 33442
Feb 1, 2023
Patio Slider Latch
Hi...Thank you for your assistance. I am unable to locate a slider door latch.The contractor that remodeled my condo is interested in this information as well because he's going to need several in the near future. The slider was not part of the reno but should have been, my fault.I am searching for ... (cont.)
Quick Learner FL
Feb 1, 2023
Quick Learner from FL
Feb 1, 2023
spiral balance selection
I'm replacing a spiral balance and the color tip that I have appears to be white, how do I determine which one to get?
Home Owner Clearwater, Florida
Feb 1, 2023
Home Owner from Clearwater, Florida
Feb 1, 2023
Patio screen door rollers
Please help me find replacement rollers for my door.
+2
Home Owner Hawaii
Jan 31, 2023
Home Owner from Hawaii
Jan 31, 2023
Need help identifying broken screen corner
I am trying to find replacement parts for a broken screen.
Home Owner PROVIDENCE, RI
Jan 31, 2023
Home Owner from PROVIDENCE, RI
Jan 31, 2023
Jalousie Window Piece
Hello, I am trying to find pieces needed to fix jalousie window. I do not have part numbers. Home was built in 1930 and I am guessing these windows/hardware are original
Handy Person NJ
Jan 31, 2023
Handy Person from NJ
Jan 31, 2023
Need help identifying shoe SPIRAL BALANCES
Hello, I just wanted some help to identify what kind of shoe and rod I need for this window. I got the size and length of the rod I'm just not sure which one to buy. I thank you in advance for your help
Quick Learner Placerville, CA
Jan 31, 2023
Quick Learner from Placerville, CA
Jan 31, 2023
Truth Casement Window Multi Point Lock
I am looking for a replacement of my broken multi point lock. I have attached basic dimensions on the attached picture. Your part 38-095 will likely fit but I am looking for the part with corner profile not a smooth arc (shown in red on the attached Photo).
Quick Learner Wareham, MA
Jan 31, 2023
Quick Learner from Wareham, MA
Jan 31, 2023
How wide is flush clip 70-210
How wide is this flush clip at its widest point?
Professional Santa Maria Ca
Jan 31, 2023
Professional from Santa Maria Ca
Jan 31, 2023
Thumb lock
Looking to replace a broke thumb lock. For this mortise body lock and handle.
Quick Learner Las Vegas
Jan 31, 2023
Quick Learner from Las Vegas
Jan 31, 2023
Quick Learner 97304
Jan 31, 2023
Quick Learner from 97304
Jan 31, 2023
New balance needed.
I have a non tilt EPI window. I need a spring coil pulley balance. It has 3150 engraved on balance. Casing measures 1/2 inch. Length is 32 in. Not including the plastic ends. Which balance do I order.
+1