Viewing all customer Discussions for:
Door & Window

Home Owner Chaska, MN
Jun 21, 2025
Home Owner from Chaska, MN
Jun 21, 2025
Replacement Hardware?
I believe these are Windsor Windows. Over 20 years old. This winter I tried to open when it was frozen shut and I think a broke something. Maybe off the bottom of the window? It seems to crank OK, but it doesn't close right at the bottom of the window. Did I break a metal bar or something on the bot ... (cont.)
Quick Learner Delaware
Jun 21, 2025
Quick Learner from Delaware
Jun 21, 2025
Patio door roller
Can you tell me which rollers my door needs by this sticker?
Quick Learner Ponte Vedra, Florida
Jun 21, 2025
Quick Learner from Ponte Vedra, Florida
Jun 21, 2025
2760 bsi channel balance
I need two replacements for 2760 bsi channel balance. The channel Length is 28" and 1/2" width on the back of the channel the sides of the u shape channel are 5/8". Im not sure if you need the window dimensions but they are 30" high and 33" width.
+9
Home Owner Los angeles
Jun 21, 2025
Home Owner from Los angeles
Jun 21, 2025
Casement crank
Hi there - this crank works but the one on the other side is broken and I need to replace the whole mechanism I guess? The arm on the inside is about 7.5" long, with a 1.5" bend on it. some other measurements Box - screw to screw -5.25”; inner box -3.25” w x 1.5” d X .75” h ... (cont.)
+1
Home Owner PA outside of Philadel...
Jun 21, 2025
Home Owner from PA outside of Philadelphia
Jun 21, 2025
Bathroom window does not stay up
I have a BF Rich Window (code: BFR; Rating:H-R55; Series: Cabernet DH; & MST: 3550) that will not stay up. The measurements are as follows: W-31.625"; H-36.750"; & C-18.375" with a coil balance system. I need parts for both sides of this window. I believe Pivot Shoe is a 15-228. I believe ... (cont.)
+2
Handy Person Mountain view, Califor...
Jun 21, 2025
Handy Person from Mountain view, California
Jun 21, 2025
Balance spring vertical window
the window is located in a bedroom.I need a channel balance for a non-tilt veritical window. The channel is 1/2" wide and has stamped on it "25 5" and "BSI TR". the channel's length 25.5" (measured metal channel only and did not include the attachments". the bottom fitting does have a roller, so ... (cont.)
+2
Quick Learner
Jun 21, 2025
Quick Learner
Jun 21, 2025
Home Owner Tioga County, PA
Jun 20, 2025
Home Owner from Tioga County, PA
Jun 20, 2025
Gladiator Slider
I am looking for a replacement mortise lock, outside door handle and inside door handle for a Gladiator wooden slider. The photos are of intact hardware on a different door in the house. Thnak you
Handy Person San Diego
Jun 20, 2025
Handy Person from San Diego
Jun 20, 2025
Horizontal slider window lock
Part is plastic. Slider in part moves a spring loaded plunger into a hole on the stationary window to lock. Plunger is made of metal.
Quick Learner
Jun 20, 2025
Quick Learner
Jun 20, 2025
Window bead
I am looking for this window cleaning bead. It looks like it is 3/4 width
Contractor Chicago
Jun 20, 2025
Contractor from Chicago
Jun 20, 2025
Window cranks
Truth ellipse straight arm operator 3/8 spline
+2
Quick Learner Mishawaka
Jun 20, 2025
Quick Learner from Mishawaka
Jun 20, 2025
3/8 blue tip with a flex spring 2/3 length w tubeth with tube
3/8 Blue tip with 2/3 flex spring with tube the rest of lenghth
Handy Person Payson Az
Jun 20, 2025
Handy Person from Payson Az
Jun 20, 2025
Top guide for Cardinal 1G
The retaining clip at the top of the moveable window is broken. The house was built around 2005.
+2
Home Owner
Jun 20, 2025
Home Owner
Jun 20, 2025
Window won't stay open
I have a standard Newpro double-hung window with spiral balances that was blown in by a high wind. Frame and glass are fine, but a part of the balance array cracked. One of the photos shows the broken piece. The other shows the piece still in tact on the opposite side.
Home Owner
Jun 20, 2025
Home Owner
Jun 20, 2025
Need replacement latch
Need assistance finding.
Landlord Philadelphia Pennsylva...
Jun 20, 2025
Landlord from Philadelphia Pennsylvania
Jun 20, 2025
There are no visible markings or part numbers on the hardware or Windows
The metal spiral lifter measures 32 in exactly. The plastic piece that receives the window U channel tab is a blue circle
+2
Quick Learner carlisle PA
Jun 20, 2025
Quick Learner from carlisle PA
Jun 20, 2025
no mitre plastic corner,
plastic no mire corner 3/16" thick 1 1/2 X 1 1/2 3/8" wide
Quick Learner Greenville SC
Jun 20, 2025
Quick Learner from Greenville SC
Jun 20, 2025
Window latch replacement
Where can I order window latches replacements that would fit based on this serial number
Handy Person Arnold, MD
Jun 20, 2025
Handy Person from Arnold, MD
Jun 20, 2025
Casement window operators (Truth brand)
Lefthand: insert 4 7/8" short arm 4 7/8" 31876 long arm 10 1/4" 41011 connector 31858 Righthand insert 4 7/8" short arm 4 7/8" 31876 long arm 10 1/4" 41012 connector 31858 The sliders look to be the smaller (253) ones.
+2
Quick Learner Oakland, CA
Jun 20, 2025
Quick Learner from Oakland, CA
Jun 20, 2025
T shaped pivot bar
It is an Anlin window. The pivot bar has a triangular tip 1/4 inch long, and two holes that are 1 inch apart. The whole thing from tip to tip is 2 and 7/8 of an inch long.
+2