Viewing all customer Discussions for:
Door & Window
Contractor
Seward, Nebraska
Jul 2, 2026
Contractor from Seward, Nebraska
Jul 2, 2026
Bottom roller of a sliding window
The window doesn't not want to slide properly and gets stuck at times. Wanting to replace both sliders to see if that fixes the problem
Quick Learner
New Jersey
Jul 2, 2026
Quick Learner from New Jersey
Jul 2, 2026
Handle and lock for sliding glass door
The screws in the handle are stripped and cannot be tightened, we are using tape until we can find a replacement handle.
Handy Person
Great Barrington MA
Jul 2, 2026
Handy Person from Great Barrington MA
Jul 2, 2026
Window crank replacement
I am hoping to replace this window crank.. I believe it is a left hand crank
Home Owner
suwanee ga
Jul 1, 2026
Home Owner from suwanee ga
Jul 1, 2026
need help identifying correct 32b channel BAlalance & Return Request
Subject: Need Help Identifying Correct 32B Channel Balance & Return RequestHello,I need help identifying the correct replacement channel balance for my window.Here is the information:Stamp: 32BMetal channel length: 33 inchesWindow manufactured in 2013I have attached photos of the original balanc ... (cont.)
Home Owner
San Diego
Jul 1, 2026
Home Owner from San Diego
Jul 1, 2026
Glass Patio Door Wheel Assembly
Hello, One of the wheels on this assembly had widened in one portion and seized. We were able to bend it back into shape and it is now spinning freely, but I'd like to have a replacement on hand for if/when it fails again. Was hoping you could help me identify the part I need.
Contractor
Jul 1, 2026
Contractor
Jul 1, 2026
CHANEL BALANCE & PIVOT SHOE
Hello , Im trying to look for this type of balance ... its ribbed but it comes with a pivot shoe ....also the pivot shoe is smaller and thiner than the standard 1"1/4 (I've attached photos of both). Please advise . Thanks!
Home Owner
Juneau Alaska
Jul 1, 2026
Home Owner from Juneau Alaska
Jul 1, 2026
Trying to find 4 of these for my 40 year old screen door that is flawless in every other way
Looking to purchase at least 4 but I'd buy 8 to have spares
Quick Learner
California
Jul 1, 2026
Quick Learner from California
Jul 1, 2026
I need help with parts
Hello, I don't see a name on the windows. I had a glass person come out and they told me that there was no way to fix these windows. They said I have to replace them at over $1000 each. I took a picture of the broken plastic hooks that were on the side. It looks like the string is broken and it hoo ... (cont.)
Quick Learner
Rocklin, CA
Jul 1, 2026
Quick Learner from Rocklin, CA
Jul 1, 2026
Need help identifying 1-1/4" dual coil balance pivot shoe
I’m trying to identify a replacement pivot shoe for my tilt-in vinyl window. The plastic retainer that holds the pivot bar broke, so the pivot bar no longer locks into the shoe and the window won’t stay up. There are no molded part numbers on the pivot shoe or carrier that I can find. ... (cont.)
Home Owner
Jul 1, 2026
Home Owner
Jul 1, 2026
Roller mechanism
Heart brown metal sliding glass door roller. Has the number 8 and 123 on each side
Handy Person
Lewes Delaware
Jul 1, 2026
Handy Person from Lewes Delaware
Jul 1, 2026
Which 10 inch hinge do I need
Thank you for your assistance
Quick Learner
Southern California
Jul 1, 2026
Quick Learner from Southern California
Jul 1, 2026
Bedroom windows 36 x 64 in
Replacing channel balances. Markings on balances are B.S.I 2720. Metal length is 28 in.
Home Owner
Westbrook, Ct.
Jul 1, 2026
Home Owner from Westbrook, Ct.
Jul 1, 2026
how do you remove the broken pivot bar
Do you know how to remove a broken pivot bar that broke off while still in the window? Any suggestions on how to remove the piece left in the window Thanks
Home Owner
07601
Jul 1, 2026
Home Owner from 07601
Jul 1, 2026
Identify part
need help identifying a replacement bottom roller assembly for my original sliding patio screen door. The door is from an older condominium building. It has a 1-inch aluminum frame and uses a spring-loaded bottom roller assembly. I have attached photos of the old roller assembly and the screen door. ... (cont.)
Quick Learner
Jul 1, 2026
Quick Learner
Jul 1, 2026
Operator
Wondering if you have truth casement operators and locks like this Thanks
Quick Learner
Iowa City, IA
Jul 1, 2026
Quick Learner from Iowa City, IA
Jul 1, 2026
Constant Force Balance
Looking for balance/coil/shoe replacements.
Quick Learner
Seattle
Jun 30, 2026
Quick Learner from Seattle
Jun 30, 2026
Need 9ft of glazing. Mine warped in the heat from a BBQ
It's about 13/16" from edge to edge
Quick Learner
MOUNTAIN VIEW
Jun 30, 2026
Quick Learner from MOUNTAIN VIEW
Jun 30, 2026
sash top guides
I found that the left top sash guide is broken. Please, help to identify the part number. I uploaded pictures of the broken one (left side and top) and the one that seems to be intact (right one, side view)
Handy Person
Washington
Jun 30, 2026
Handy Person from Washington
Jun 30, 2026
Window channel balance identifiers
I'm trying to make sure I get the right balance channels for my windows the channel is 24" long and has the stamp 23 3 ln Caldwell on them
Handy Person
Brandenburg, Ky
Jun 30, 2026
Handy Person from Brandenburg, Ky
Jun 30, 2026
WinTech window parts
Looking for replacement parts. Not sure on the two coil springs needed per side. Here are some numbers that I came up with. 26-243, 26-244, 26-226, 15-177