Viewing all customer Discussions for:
Door & Window

Home Owner Iowa City
Nov 4, 2018
Home Owner from Iowa City
Nov 4, 2018
Gerkin single hung 6100 series
Looking to replace the broken plastic piece that hooks to the spring. Thank you
Home Owner Baltimore MD
Nov 4, 2018
Home Owner from Baltimore MD
Nov 4, 2018
Tie bar and tie bar guide for BF Rich casement window
Hello, I have another BF Rich casement window besides this one. The other one is missing both the long metal rod (tie bar?) and one of the plastic tie bar guides that it fits through.Is this something you would still have in stock? I saw that BF Rich has gone out of business, so wasn't sure whether ... (cont.)
Handy Person New York
Nov 4, 2018
Handy Person from New York
Nov 4, 2018
Alside Excalibur window
window manufactured about 2003. There is a glide on each side (see attachment which is of a working one). One of the glides is all "played - out" and wont pull up and return. Need nw glides
Quick Learner Brooklyn,ny
Nov 4, 2018
Quick Learner from Brooklyn,ny
Nov 4, 2018
crank for awning window with three sections
I need someone to take a picture for me because I am not tech savvy. I had the crank repaired because they could not find the correct crank replacement online but they will not guarantee the repaired crank. The window was probably installed in the 1950's. I hope you have a replacement part. Do ... (cont.)
Contractor Maryland
Nov 3, 2018
Contractor from Maryland
Nov 3, 2018
ballast for window
Block & tackle ballast stamped 1910.....here are pix of the top and bottom plastic pieces....I am estimating these windows are 40+ years old.....they have a fixed top sash...
+2
Contractor Mount Ephraim nj
Nov 3, 2018
Contractor from Mount Ephraim nj
Nov 3, 2018
sash post
Window post that attaches to sash -slide sag / post in balance shoe . Need posts due to be rotted out . As well as the windows shoes
Quick Learner
Nov 3, 2018
Quick Learner
Nov 3, 2018
Searching for 27 9 DX CMC 11
Needing too replace two of these (pictured). Windows are approximately 12 years old. Do not know the manufacturer. Markings on channel are 27 9 DX CMC 11. Channel is 28?. Can you help?
Handy Person East Greenbush,NY
Nov 3, 2018
Handy Person from East Greenbush,NY
Nov 3, 2018
The corner of molding on 2 corners of Pella Slidin Door has pulled out
It looks like there should be some sort of "L" shaped insert to pull back together that I can order. If not how do i repair?
+3
Quick Learner Florida
Nov 3, 2018
Quick Learner from Florida
Nov 3, 2018
Sliding Screen door rollers
Hi Swisco! Could someone please point me in the right direction? House was built in 1998, but not sure if this is the original sliding screen door. No manufacturer or model number on the screen door or glass door. Screen slider has 2 rollers up top and 2 on the bottom- all look the same. Which model ... (cont.)
+1
Home Owner Chandler AZ
Nov 3, 2018
Home Owner from Chandler AZ
Nov 3, 2018
Sash Guide
Can You Recommend Replacement Part for This Sash Guid.
Handy Person Clearwater, Florida
Nov 3, 2018
Handy Person from Clearwater, Florida
Nov 3, 2018
Window Channel Balance
The metal channel is 24" long and 9/16" wide (outside). The stamp reads 2305 DH B.S.I.
+1
Home Owner Naugatuck CT
Nov 3, 2018
Home Owner from Naugatuck CT
Nov 3, 2018
Finding the right crank in white
Hi, I am trying to get two of these in white. The ones I got from you were the wrong ones. Can you help me decide which is the right one?Thanks in advance!Marianna
Home Owner Ruston Louisianan
Nov 3, 2018
Home Owner from Ruston Louisianan
Nov 3, 2018
Spring attachment broke
I need to order some of these for Ply-Gem 1110/1115 Tilt Single Hung windows 11 years old. Hopefully they are not plastic now.Thanks,Russell
Quick Learner Marlton, NJ
Nov 3, 2018
Quick Learner from Marlton, NJ
Nov 3, 2018
Ordering correct locking pivot shoe
Ordered and received 15046 shoe. Didn't realize I had locking shoes. I believe I identified the correct part 15135. If you could please confirm that would be great. When I ordered the 15046, I picked the first half inch shoe that matched all my other dimensions not realizing there were locking shoes ... (cont.)
Home Owner 92869
Nov 3, 2018
Home Owner from 92869
Nov 3, 2018
Trung Vo (channel balance replacement)
I need to replace my channel balance. I don't know the model or make. Hope youll be able to help me find a replacement from these photos. thank
+1
Quick Learner South Carolina
Nov 3, 2018
Quick Learner from South Carolina
Nov 3, 2018
Trying to identify parts needed
The piece that holds the spring has broken, and I'd like to replace the whole channel thing if I can identify it. It looks pretty much like your 795 series with the 1-inch wide bottom lock thing. But mine has a cord and some pulleys inside, and I wasn't sure if that's what your part has. The channel ... (cont.)
Quick Learner
Nov 3, 2018
Quick Learner
Nov 3, 2018
Single hung window support
It is 3 1/8" long distance between holes1" and 1 1/4"from head to first hole
Handy Person New York
Nov 3, 2018
Handy Person from New York
Nov 3, 2018
Vinyl window Keeper and lock
Hello, Hoping you might be able to help me find a replacement for the keeper shown in the photo above. These replacement windows were installed before we owned the house. No documentation or brand labeling was left or is on the windows. The mount spacing on the keeper is 1 3/8 and the lock spacin ... (cont.)
Home Owner Sandia Park, New Mexic...
Nov 2, 2018
Home Owner from Sandia Park, New Mexico
Nov 2, 2018
Worn weatherstripping on Pella Door
I need 8 foot of this weather stripping for an exterior Pella dood.
Quick Learner Las Vegas, NV
Nov 2, 2018
Quick Learner from Las Vegas, NV
Nov 2, 2018
Channel Balance ID
Can you direct me to the correct channel balances. These are stamped 202 and 275
+2