Viewing all customer Discussions for:
Door & Window

Quick Learner Georgia
Jul 9, 2018
Quick Learner from Georgia
Jul 9, 2018
Coil Balance Replacement
The plastic cases on the coil balances shown in the photos are cracking and falling apart. Recently I purchased a pair of your coil balances p/n S140-11 to try in one of the failed, single sash windows. I was able to get them to work, but had to install the coil assembly further down in the track ... (cont.)
+2
Contractor Michigan
Jul 9, 2018
Contractor from Michigan
Jul 9, 2018
Tensioner, Pivot lock shoes, tilt latch
Hello, Working on a window and need the following parts. I've included some photos to hopefully help figure out the correct parts needed. 2- Single coil tensioner 2- Pivot lock shoes 1- Tilt latch Thank you Joe
+1
Contractor Dallas, TX
Jul 9, 2018
Contractor from Dallas, TX
Jul 9, 2018
Sierra Pacific casement window lock broken.
I have a client that has 5 of her casement windows with locking mechanisms that are broken. The one I have pictured is not broken. The part that is broken is the little arm you move to lock or unlock it.
Murfreesboro, TN
Jul 9, 2018
from Murfreesboro, TN
Jul 9, 2018
Replacement Latches
I need 5 replacement latches for my Certainteed windows.
Quick Learner
Jul 9, 2018
Quick Learner
Jul 9, 2018
sliding glass door bracket
small bracket in upper corner to lock stationary door in place from being open
Quick Learner michigan
Jul 9, 2018
Quick Learner from michigan
Jul 9, 2018
Window Cranks
windows are 30 years old and only have two working cranks. there are no markings on the windows or cranks. hope someone can help identify these so i can get some replacements before i have to replace all the windows. there are 20 windows that have these cranks. thanks in advance
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Home Owner Conroe, Texas
Jul 9, 2018
Home Owner from Conroe, Texas
Jul 9, 2018
I need 5 replacement sliding window latches
You may get this request twice as I sent the first request to customer care from my iphone. Then, I downloaded the pics to my computer. I thoroughly inspected the installed window for a manufacturer name or number and could find nothing, no markings. (PVC frame,white,dual glaze,sliding vertically ... (cont.)
Quick Learner California
Jul 9, 2018
Quick Learner from California
Jul 9, 2018
in search of the perfect mortise
I ordered the 82-265 but it's not a proper fit for my patio door. What should I get?
+1
Quick Learner Frisco tx
Jul 9, 2018
Quick Learner from Frisco tx
Jul 9, 2018
Metal Drawer Glide
The glide is 23" metal to metal
Home Owner New York, NY
Jul 9, 2018
Home Owner from New York, NY
Jul 9, 2018
Crystal Window replacement parts installed in 2006
Please identify these and help me find replacements space between screw holes is 2 and 1/2 inches
Home Owner Abingdon, MD
Jul 9, 2018
Home Owner from Abingdon, MD
Jul 9, 2018
Rollyson Series 2500 window balances
I am looking for balances for the above series windows, circa early 1990's. They are 31" long and 9/16" wide, and they say "30 3 EL CALDWELL" on each of them. Do you have anything that would match them?
Contractor North Tonawanda
Jul 9, 2018
Contractor from North Tonawanda
Jul 9, 2018
Gorell Coil 8 AE marking on gold color coil
Gorell 5305 double hung windows Both coils broke . They have Stamp into coil 8 AE near the top by the 2 holes
Home Owner Scotts Valley, Califor...
Jul 9, 2018
Home Owner from Scotts Valley, California
Jul 9, 2018
Channel balance for Kinro (mfg) window
27" long, 1/2" wide, pulley type. Sash width 30 1/4", sash height 28 1/2"
Quick Learner Greenville sc
Jul 9, 2018
Quick Learner from Greenville sc
Jul 9, 2018
Pivot shoe
I can?t seem to find this particular pivot shoe in your selectionIt is 3/8? thick 1? wide and 2? tall
Home Owner Staten Island
Jul 9, 2018
Home Owner from Staten Island
Jul 9, 2018
Parts from an unusual window
window both slides and pulls open. Bottom set of straps and screws rusted out. Top still in perfect condition. I have the straps but need the rounded parts that they are attached to as well as the screws. Window was a replacement window installed about 10 years ago. Company is no longer in business ... (cont.)
+1
Quick Learner United States
Jul 9, 2018
Quick Learner from United States
Jul 9, 2018
Replacement pivot shoe
Hello, I'm in need of a replacement pivot shoe. Any help you could provide would be appreciated.
Home Owner Las Cruces, New Mexico
Jul 9, 2018
Home Owner from Las Cruces, New Mexico
Jul 9, 2018
3/8 Twist Spring Balances for Non-Tilt single-hung aluminum windows circa 1965
Hi. I need to replace balances in a house full of windows, but they are old enough (house built in 1965) so that exact replacements are probably not available. Attached are three pics. I may need the clips, too, and perhaps a twister to charge them once installed. I'm a little worried about the scre ... (cont.)
Home Owner Brevard, NC
Jul 9, 2018
Home Owner from Brevard, NC
Jul 9, 2018
1997 MW sliding patio door replacement sill & weather stripping
Hi. After driving rain, I have a substantial puddle on my floor inside the sliding patio door on my "new" house. A door expert inspected it and advised me that I need replacement weather stripping for the operating and fixed doors...and maybe a new sill. This appears to be an original door house on ... (cont.)
Quick Learner Brookeville, MD
Jul 9, 2018
Quick Learner from Brookeville, MD
Jul 9, 2018
Double Hung Window Balances
I have a home with wood windows that are approximately 28 years old (manufacturer unknown), and several balances need to be replaced (see photos). When I had a local window company replace a few about 10 years ago, they replaced the entire plastic track that have the balances built-in (the tracks a ... (cont.)
+2
Home Owner Lynn Haven, Fl
Jul 9, 2018
Home Owner from Lynn Haven, Fl
Jul 9, 2018
Counter balance replacement
Hi. Sorry I took this out before taking pictures. It is a Jordan window. The spring is stretched out so I think I need a new one. Looks to measure 1/12 inch. Just the silver bar not including the plastic ends looks to be 28 3/4 long. The stamp says 28 4. Please let me know if you you need any oth ... (cont.)
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