Viewing all customer Discussions for:
Door & Window

Quick Learner Breckenridge, CO
Jul 1, 2018
Quick Learner from Breckenridge, CO
Jul 1, 2018
Sliding glass door
Bought house 4 years ago. Both sliding doors have this handle and lock. The family room one does not connect anymore and does not lock. We tried moving the stick plate, but it does not "connect". Do you have replacement parts? It is 12" in length. And the screw holes are 1". Can we just replace the ... (cont.)
Quick Learner Becket MA
Jul 1, 2018
Quick Learner from Becket MA
Jul 1, 2018
Replacing the springs and guts
I've been able to take out the double hung sashes and pulley sides. How do I order a complete set of replacement parts?
Home Owner California
Jul 1, 2018
Home Owner from California
Jul 1, 2018
Channel balance part number help
I think this is a S385 equivalent. I looked on you website and verified the bottom end piece is your PN 15-004. The markings on this channel are 33 3 BSI Ok it is 34" long as shown. So my thought was this is a S385-33 34" long?
+1
Home Owner California
Jul 1, 2018
Home Owner from California
Jul 1, 2018
What are these clips?
I just received my new window balances for my single hung windows. As I put one of them in, the plastic top of the balance broke off as I lifted the window. The window sash has a lot of movement side to side. I notice that it is missing some small gray clips that are on other windows but I cannot fi ... (cont.)
Handy Person WASHINGTON
Jul 1, 2018
Handy Person from WASHINGTON
Jul 1, 2018
Stamp on balance is not listed
Hi, I am looking for a replacement for 27" SERIES 380 CHANNEL BALANCE. The stamp on my balance reads as following: "26 4 HT CMC 4". Which option should I select to replace such a balance? Best regards, Art
Home Owner mount juliet tn.
Jul 1, 2018
Home Owner from mount juliet tn.
Jul 1, 2018
stome door lock
Larson storm door Reg * D58031032.211020405
Handy Person Virginia
Jul 1, 2018
Handy Person from Virginia
Jul 1, 2018
Sigman Window wheels
I have attached pic and measured. The roller unit is 1 3/8 long by about 1/2 wide.Have Two rolling windows. Do I replace wheel unit or wheelsMany thanksRWS
+1
Home Owner Chapel Hill NC
Jul 1, 2018
Home Owner from Chapel Hill NC
Jul 1, 2018
Roller for glass doors
Looking for replacement rollers for my sliding glass doors. I need the bottom screw to be the one that attaches to the door and top screw to adjust height.
+2
Quick Learner N.Y
Jul 1, 2018
Quick Learner from N.Y
Jul 1, 2018
Quick Learner manalapan nj
Jul 1, 2018
Quick Learner from manalapan nj
Jul 1, 2018
17 inch red tip spiral balances
looking to order 2 17 inch red tip spiral balances an adjusting tool but cannot find the 17 inch to order . steve
Quick Learner
Jul 1, 2018
Quick Learner
Jul 1, 2018
Replacement rollers for patio door
We need replacement for our patio door
Quick Learner Raleigh
Jul 1, 2018
Quick Learner from Raleigh
Jul 1, 2018
Steel Counter Weight Spring
The steel spring on one of my counter weight snapped. The shoe that holds it also broke. I know you care the part but don?t know what coil length is needed? Any thoughts? See photo.
Home Owner San Jose
Jun 30, 2018
Home Owner from San Jose
Jun 30, 2018
Window balance replacement for 28 3 EX CMC 7
Hi, I am trying to find replacement channel balances. I have a series of windows throughout the house all of which are starting to have problems with the channel balance. The panel reads "28 3 EX CMC 7" Please let me know what parts I should be purchasing. Thanks,
Handy Person new jersey
Jun 30, 2018
Handy Person from new jersey
Jun 30, 2018
Window pivot shoe
this is for an AC 70 window, I need 10 of them. thanks, Frank
Home Owner Amery WI
Jun 30, 2018
Home Owner from Amery WI
Jun 30, 2018
Substitute glazing bead
I wonder if you could help me locate a suitible glazing bead to replace some that has been hail damaged. The bead is on Anderson fusion welded vinyl sliding windows.
Home Owner Hawaii
Jun 30, 2018
Home Owner from Hawaii
Jun 30, 2018
Solid screen corners
Hi,I would like to know if your company sells a solid screen corners to replace the screen corners I currently have? The corners I have breaks too easy. I'm looking for a corner that is more durable. Frame size is 3/8"Thank you,Stacy
+2
Home Owner Massachusetts
Jun 30, 2018
Home Owner from Massachusetts
Jun 30, 2018
Thermal Industries Dreamspace Patio Door Handle
Looking for replacement door handle and hardware for Thermal Industries Dreamspace Patio Room door. Handle us marked made in New Zealand inside.
+2
Home Owner Florida
Jun 30, 2018
Home Owner from Florida
Jun 30, 2018
Drawer glides
Please help me identify the attached drawer glides from 2 dresser which are the same style & make dressers. I want to replace them, if you have it available.Linda
+1
Home Owner Pennsylvania
Jun 30, 2018
Home Owner from Pennsylvania
Jun 30, 2018
Installing Window Latch 90-293
What do you do with the spring that comes with this latch. I know it's supposed to fit in the back somehow, but I can't get it to stay in. It falls out. Thank you.
Quick Learner Florida
Jun 30, 2018
Quick Learner from Florida
Jun 30, 2018
Caldwell Channel Balance
My cord broke on my channel balance.Here is what is stamped on it:35 9 45# 23? LT KQ CALDWELLIT IS 1/2" wise track and is 37" from top to top.Thank you.Can you identify what series channel balance I need from the above info.?I also have a channel balance to replace from a smaller window. It's the sa ... (cont.)