Viewing all customer Discussions for:
Door & Window

Home Owner Ringoes, NJ
Jul 2, 2018
Home Owner from Ringoes, NJ
Jul 2, 2018
17" and 34" Series 750 balances
I need the S750 in 17" and 34" lengths but I see they are not available. I need (8) of the 16 regular strength and (8) of the 34 HD strength. Can I get these parts or is there a substitute?
Quick Learner berlin, md
Jul 2, 2018
Quick Learner from berlin, md
Jul 2, 2018
Quick Learner USA
Jul 2, 2018
Quick Learner from USA
Jul 2, 2018
Tilt latch ID
What is the best replacement for this tilt latch
Quick Learner Columbiana, Ohio
Jul 2, 2018
Quick Learner from Columbiana, Ohio
Jul 2, 2018
Pin for tilt window
I recently purchased your spiral balance tool, but now I need the bottom pins for the window. I also need to purchase at least three of these bottom pins. For some reason, the red button will not allow me to submit photos.
Quick Learner
Jul 2, 2018
Quick Learner
Jul 2, 2018
Home Owner USA
Jul 2, 2018
Home Owner from USA
Jul 2, 2018
Please can you help identifying a channel balance
It's just a hair over 25 5/8 inch long. Looking forward to hearing from you. Angela H
+2
Quick Learner St. Louis area
Jul 2, 2018
Quick Learner from St. Louis area
Jul 2, 2018
Tilt latches
White tilt latches 1 1/2" by 7/8" with prongs that are 5/16" long by 3/16" wide.They are opposite to what I see for any other we have. Any help would be appreciated. Mike
+2
Home Owner Apache Junction, AZ
Jul 2, 2018
Home Owner from Apache Junction, AZ
Jul 2, 2018
Window Balance Rods Needed
Hello, I would like to purchase some new balance rods. Based on the photos attached could you help me determine which balance rods i should buy? Window weight: 24 lbs Balance rod length (metal to metal) 27 5/8 inches
+1
Handy Person Florida
Jul 2, 2018
Handy Person from Florida
Jul 2, 2018
glazing piece
Hello - I am trying to find something that will work with this aluminum glazing piece. Unfortunately, I only have this picture. Do you have something equal to the snap-in aluminum glazing? Looking for a vinyl option. Any help is appreciated. Thanks.
Home Owner LAwrenceville, GA
Jul 2, 2018
Home Owner from LAwrenceville, GA
Jul 2, 2018
Top tilt latch replacement
I have a house that was built in the mid-80s and the windows were purchased from a discount broker and most of the window tilt latches were broken. Will 26-157 and 26-158 work for what I need? I?ve attached the pictures of what I need. I?ve ordered replacement latches from another company, but th ... (cont.)
Home Owner California
Jul 2, 2018
Home Owner from California
Jul 2, 2018
23 4 IU CMC 2
Trying to find the right part# for the window. Marking on the panel is 23 4 IU CMC 2. Thanks Sangeeta
+6
Handy Person 93427
Jul 1, 2018
Handy Person from 93427
Jul 1, 2018
Door side sweep
Looking for two each one above and one below the magnetic door hold
Home Owner CA
Jul 1, 2018
Home Owner from CA
Jul 1, 2018
Sliding glass door roller
Sliding glass door wheels with housing stamped 168Wheel 28.5mm or 1 1/8 in by 8.2mm or .32inHousing thickness 13 mm or .52inBody length 1.76inBody height 1.05 in
Handy Person Easton PA
Jul 1, 2018
Handy Person from Easton PA
Jul 1, 2018
Window tilt latch
Looking for these latches. Screw holes are 2 inches apart Total length is 3 1/16 inch 1 3/8 width. Approximately
Landlord Kansas City
Jul 1, 2018
Landlord from Kansas City
Jul 1, 2018
Window Glazing 1/2" by 3/8"
I am looking for window glazing for single pane aluminum frame windows that is 1/2" by 3/8". The current is grey but any color with same profile or a profile that will work is fine as we are redoing all of the windows..
Home Owner Irvine, CA
Jul 1, 2018
Home Owner from Irvine, CA
Jul 1, 2018
Window channel balance and guides
I am in need of a 27" window balance labeled with the number "26 4 EU CMC 2", along with the top and bottom guides. The balance width is 1/2?. It looks like I might need the 2640 balance series 350, but my top guide doesn't look exactly like the one that comes with your balance. Could you give me so ... (cont.)
Quick Learner Fort Mill, SC
Jul 1, 2018
Quick Learner from Fort Mill, SC
Jul 1, 2018
cover plate missing?
The photo shows my door, but it appears there is a cover plate missing that covers the latch assembly and extends beyond the length of the latch assembly. Home was purchased but did not catch that this part is missing. Is there a plate missing? The latch assembly is not very secure as-is so my only ... (cont.)
Quick Learner San Rafael
Jul 1, 2018
Quick Learner from San Rafael
Jul 1, 2018
Snap-in black vinyl glazing 10/16ths
Hi, I am hoping someone can help with a suitable replacement for this black vinyl glazing. I'm planning on replacing all of it as it's badly sun damaged, so if there is something close that works for me.Both sides seem to be identical at 10/16ths of an inchThank you,Adrian.
Quick Learner Virginia
Jul 1, 2018
Quick Learner from Virginia
Jul 1, 2018
2000-2001 Capital Window Insulation Strip (Outer Bottom)
The insulation strip on the outer bottom of the capital windows needs to be replaced and have been trying to locate the part. My windows were install 2000-2001 timeframe. Any help would be appreciated.
Quick Learner Miami
Jul 1, 2018
Quick Learner from Miami
Jul 1, 2018
Window balance
Good morning, Attached are 3 pictures of the window balance. Would you please assist in providing some information which balance kit I need to order. Thank you in advance, Eda