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Viewing all customer Discussions for:
Door & Window

Home Owner Texas
May 31, 2025
Home Owner from Texas
May 31, 2025
40-049 dimensions
How long is the shaft on the handle of the 049 ? I have a 1.5 thick door and that shaft length looks like the limiting factor as to making the set work.
Home Owner MInnesota
May 31, 2025
Home Owner from MInnesota
May 31, 2025
Truth Hardware Dyad Operator
It looks like your Product Code: 39-172 is similar to what I'm looking for. Except for where your part measures 5", the part I have measures 4", marked as part B in my photos. Do you have one that measures 4"? Thanks for the help.
Handy Person North Carolina
May 31, 2025
Handy Person from North Carolina
May 31, 2025
Need replacement Truth hinge
I need some help identifying the Truth hinge in the photo so I can order a replacement.
Home Owner Shreveport
May 31, 2025
Home Owner from Shreveport
May 31, 2025
Sliding window latch, 7968
Latch broke and looking for replacement
Handy Person Toledo, Ohio
May 31, 2025
Handy Person from Toledo, Ohio
May 31, 2025
Missing crank arm
I do not have the arm. I installed the window myself 13 years ago and my kid told me the window broke. I set the arm somewhere and I can't find it .
Handy Person CT
May 31, 2025
Handy Person from CT
May 31, 2025
damaged pivot shoe in right hand channel
Hello, below is all the data I have on the window. Its in a local cat shelter so I don't know how the RH pivot shoe got damaged. I know the anchor screws are missing from the spring coil units in the photos, those screws have been replaced and both units are working ok. Thank you. window sash: 15.5 ... (cont.)
+2
Quick Learner San Francisco
May 31, 2025
Quick Learner from San Francisco
May 31, 2025
Casement hinges
They are Marvin windows and need to replace the hinges on 8 windows
Home Owner Mayville, NY
May 31, 2025
Home Owner from Mayville, NY
May 31, 2025
Spiral window channel
Our window won't open easily and think this is the culprit. The window is 58 and 3/4 and the circumference of that white tube is 5/8ths Thank you! Susan.
Quick Learner Virginia
May 31, 2025
Quick Learner from Virginia
May 31, 2025
Creates tension to hold up windom
This is a metal enclosed spring and string that creates tension and holes window up
Handy Person Tiverton, RI
May 31, 2025
Handy Person from Tiverton, RI
May 31, 2025
Broken crank assemblies
The only markings I could see are a "CU" followed by a sort of arrow symbol. There is an "A" and "B" on the left and right (respectively) base or mounting plates. The linkage seems to be fine, but both of the crank housings are cracked so the gears are no longer connecting.
+2
Quick Learner Van Buren township Mic...
May 31, 2025
Quick Learner from Van Buren township Michigan
May 31, 2025
Screen door slider wheels
Do you have this part and how long would it take to get it
Home Owner Havertown, PA
May 31, 2025
Home Owner from Havertown, PA
May 31, 2025
screen corner - need part identified
Hello- I am repairing screens and the corners are in bad shape. Can you help me identify which parts for these two screen corners? Pic 9890 has an extension on the end to keep the screen in the grove at the bottom of the screen. Pics 9889 and 9887 are for a different screen. This one seems to have ... (cont.)
Home Owner Springfield, Massachus...
May 31, 2025
Home Owner from Springfield, Massachusetts
May 31, 2025
Metal pivots markings not clear: 25? and a 2
Many years ago (30 years or so, because they were installed prior to our ownership) the double sash windows were retrofitted. The sash ropes were removed and a plastic channel was installed in the window frame. The metal pivot pins are "hammered" into the sides of the sash and travel in the channel. ... (cont.)
+2
Handy Person Wisconsin
May 31, 2025
Handy Person from Wisconsin
May 31, 2025
need replacements
Heavy 4 foot wide sliding glass patio door, need new rollers and the weather stripping that fits into channel. Existing rollers are nylon wheels 1 1/4" diameter, width of housing 9/16", height of housing 1 1/8", installation holes 5 3/4". Thanks!
+2
Home Owner Mpls MN
May 31, 2025
Home Owner from Mpls MN
May 31, 2025
String broke on windows
Hi, I can not see anywhere on window who the manufacturer is but see u sell this type of mechanism so wondering if your window. Attached is the part I need to replace on two other larger windows with broken strings. On the metal it appears to be stamped dbho329d. Does this sound familiar to u? H ... (cont.)
Quick Learner Inverness, Cape Breton...
May 31, 2025
Quick Learner from Inverness, Cape Breton, NS
May 31, 2025
Bonneville double hung sash locks
Hello, I wonder if you can help. I have a number of wood double hung windows from about 10 - 15 years ago. A sash lock has broken, upper sash will not stay properly closed.i have looked at hundreds of sash locks online .... none of them this one! It is heavily recessed into the wood of the sash, so ... (cont.)
Home Owner Reno, NV
May 31, 2025
Home Owner from Reno, NV
May 31, 2025
Sliding patio screen door handle only on inside edge of frame
This look like a variant of 84-223 or 83-034, but it's hard to tell if either would work (other than the screws are 3.5" apart, which matches). It doesn't look like it is intended to be replaceable, but if I drill out the rivet I'm sure I could get something to work. Maybe one of the above two could ... (cont.)
+2
Quick Learner Goode Virginia
May 30, 2025
Quick Learner from Goode Virginia
May 30, 2025
Screen thumbscrew
This screw goes through window screen frame to hold screen in window
Quick Learner
May 30, 2025
Quick Learner
May 30, 2025
Extended-Travel Channel Balance Quote
Metal 23". 24-14 DK5 CMC, it was made 6 years ago I don't know the manufacturer. One is broken but I would get two.
+2
Home Owner Dade city fl
May 30, 2025
Home Owner from Dade city fl
May 30, 2025
What Balancer Do I need
I'm not really sure which balancer I need I was hoping your could help me with that this is the only part on the sash
+3