Viewing all customer Discussions for:
Door & Window

Quick Learner MARSHALLTOWN, IA
May 4, 2018
Quick Learner from MARSHALLTOWN, IA
May 4, 2018
Sliding door strike plate match
We have 50 units with sliding glass doors. Some of the latches lock when a user steps onto their deck, locking them out. This is a problem, especially since some of our residents are in their 80s and live on the third floor. I have received your 82-265 Mortice lock. It fits the opening in the door p ... (cont.)
Quick Learner 33040
May 4, 2018
Quick Learner from 33040
May 4, 2018
i need 2 replacement rollers for a allen stevens door
in photo 1 looking at the two screw holes the hieght is 1.161 the width is .675 the tabs are .945 wide and are .287 wide in the photo with my finger the main assembly is 2.051 not including the wheel or the tab piece the wheel is 1.25 in diameter and .320 wide with a channel in the cente ... (cont.)
Contractor Boston
May 4, 2018
Contractor from Boston
May 4, 2018
Truth Casement operator
Would like to order (2) of each: operator Truth EntryGard (photo #4) for casement with hinge on right edge as from inside; on back of long arm 30470LH cover no part number, white (photo #2) crank 45054, white (stripped (photo #1) bracket #20545 (photo #3)
+1
Home Owner Cherry Hill, New Jerse...
May 4, 2018
Home Owner from Cherry Hill, New Jersey
May 4, 2018
inside screen corners
I'm looking for some inside corners for a screen window that's broken. they look like the 2 pictures posted.The first one gives thickness.
Handy Person
May 4, 2018
Handy Person
May 4, 2018
24" long window balance replacement
Balance of single hung window. Balance measures metal to metal 24". The stamped number is 23-1
+2
Contractor Fort Myers FL
May 4, 2018
Contractor from Fort Myers FL
May 4, 2018
need a couple
I can find it I need couple
Home Owner Monmouth Junction, NJ
May 4, 2018
Home Owner from Monmouth Junction, NJ
May 4, 2018
Silverline window crank handle.
The crank handle on our Silverline window is broken. There are no identifiable names or numbers on the window or handle. Do you carry this part?Thanks so much.Shubra
+2
Quick Learner Facility maintenance
May 4, 2018
Quick Learner from Facility maintenance
May 4, 2018
RH kawneer offset bottom pivot hinge
Looking for pivot that will match existing hole pattern in frame
Home Owner USA
May 4, 2018
Home Owner from USA
May 4, 2018
Windows Top sash
Swisco you guys did such a great job helping me with the balance support channel, can you see what you can do with these top sash stops. Thanks Jeff
Quick Learner Fort Wayne, Indiana
May 4, 2018
Quick Learner from Fort Wayne, Indiana
May 4, 2018
What length do I need
I need to replace a balance in a vinyl tilt window. The part I have is broke and I cannot determine the correct length to order. The window is 42" tall. The full extension of the balance needs to be about 40" or 41" to close the window. At full open the balance needs to be about 25". Wha ... (cont.)
Distributor Sheridan, MI
May 4, 2018
Distributor from Sheridan, MI
May 4, 2018
Tilt tabs broken
I'm trying to help a customer find replacement parts for American Weather Seal windows. She has several broken tilt out tabs. The homeowner says they are about 20 years old.
Home Owner Chico CA
May 4, 2018
Home Owner from Chico CA
May 4, 2018
channels
I am looking to replace the channels in 4 windows, so I would need 4 sets. The length of the channel is 27" x 1/2". I will include pictures of the channels. Please email me the price including taxes and shipping. Thanks Mark
+1
Quick Learner Maui HI.
May 3, 2018
Quick Learner from Maui HI.
May 3, 2018
Channel Balance
Aloha,hopefully can help. We have a lot of these windows, different sizes and there are many other homes in the neighborhood with similar issues. We are about from 3 miles from the ocean, on the windward side of Maui, so there is a constant sea breeze and most metals get eaten up.The windows are MW ... (cont.)
Home Owner Spokane, WA
May 3, 2018
Home Owner from Spokane, WA
May 3, 2018
Channel Balance replacement
I have a few windows with two missing balancers. The other two windows in the room are the same size, so I am trying to match those balancers. First, the metal rod length doesn't seem to exist anywhere online. It is 13 and 9/16 inches. Also, I can't find a hook configuration that matches mine; th ... (cont.)
Home Owner Vermont
May 3, 2018
Home Owner from Vermont
May 3, 2018
Casement Window Operator
I have casement windows from the 1980's and need to replace some of the operators. Underneath the crank and cover it says Truth 45034-LH. The length of the arm seems to be about 9 1/2". Also, although the part says LH, it appears it should be RH. Can you help me with getting the correct replacement ... (cont.)
Quick Learner Pawling, ny
May 3, 2018
Quick Learner from Pawling, ny
May 3, 2018
need the part above terminal.clip
I need the part the terminal clip is "locked " into (above) to allow window to go up/down correctly. What part do i need?
Quick Learner New Jersey
May 3, 2018
Quick Learner from New Jersey
May 3, 2018
What can I use to replace my S850-28
I ordered S850-28 two years back. Now S850-28 is no longer available in your website. What replacement I can use? Please see my previous order for details order number 741404
Quick Learner Puerto rico
May 3, 2018
Quick Learner from Puerto rico
May 3, 2018
Bottom water filtation
Need help in identifying a part to seal a glass sliding door. I live in a beach front apartment building in San Juan Puerto Rico. Please take a look and let me know if there is a rubber part I can fit in between both doors. I came at your site after exhausting all local hardware stores including Hom ... (cont.)
Handy Person Cheyenne, WY
May 3, 2018
Handy Person from Cheyenne, WY
May 3, 2018
Latch needed
Can you identify this latch? The window is a Viking industries series 9300 model H-C35-54x95
Home Owner Myrtle Beach SC
May 3, 2018
Home Owner from Myrtle Beach SC
May 3, 2018
patio door
three (3) brackets securing my stationary patio door to the frame. If possible, I would prefer them in metal in lieu of plastic. Unfortunately, your button will not allow me to add a photo> It I about 2" wide with an inset of approximately 1" x 5/16"