Viewing all customer Discussions for:
Door & Window

Quick Learner
Apr 30, 2018
Quick Learner
Apr 30, 2018
Quick Learner Erie , PA
Apr 30, 2018
Quick Learner from Erie , PA
Apr 30, 2018
Balance picture
Looking for balancers for Nuprime windows. They are missing so I don't know what to measure to order new. Stamp says 1240.
Quick Learner United States
Apr 30, 2018
Quick Learner from United States
Apr 30, 2018
Replacement Window Channel Balance 16" metal length, 1/2" (actual 9/16") channel width, 1540 BSL M3
Dear Sir/Ma?am, I need to order two of the Subject window channel balances, (completely assembled.) Please let me know if you have available and costs, etc. Thank you kindly!
Contractor Overland Park KS
Apr 30, 2018
Contractor from Overland Park KS
Apr 30, 2018
Lock slide bar
Hi I'm trying to get a casement lock slide bar 45.5" long. I believe it may be a Certainteed window? Thanks for your help. looks similar to 38-953
Quick Learner United States
Apr 30, 2018
Quick Learner from United States
Apr 30, 2018
Window Balance Replacement
2 balances from 2 different windows 2 different lengths 1 has a stamp of 11 4 B.S.1 OJ and the other 26 4 B.S.1. on
Quick Learner 60465
Apr 30, 2018
Quick Learner from 60465
Apr 30, 2018
Casement Window Operator
I am looking for the exact same window operator. I need 3 of then for my Home. Thank You!
Home Owner Tucson
Apr 30, 2018
Home Owner from Tucson
Apr 30, 2018
Wrong video for 18-073
I just sent an inquiry about an unknown window corner. On the site, an inquiry that I previously sent concerning a wheel (87-094) showed up which lead me to the corner (18-073) that uses that wheel. I have ordered 8 of them. In the process of ordering, I saw that there is a video on the page of 18-0 ... (cont.)
Quick Learner Manchester. Ct
Apr 30, 2018
Quick Learner from Manchester. Ct
Apr 30, 2018
Upper bolt failure on Atrium door lever lockset
I have your part #82-400 Brass Atrium door lever lockset and the upper bolt no longer springs back out to keep door closed. I've lubed it and the mechanism seems to be shot. Any suggestions
Professional Rochester, New York
Apr 30, 2018
Professional from Rochester, New York
Apr 30, 2018
Lever lock operator
Thank you for the fast shipment of 39-070, but the Lever locking window operator is a left side open, and we need a right side open. Also the handle housing is different. Can you please advise, how to exchange? Attached is a picture of our original and new.
Home Owner Bloomfield
Apr 30, 2018
Home Owner from Bloomfield
Apr 30, 2018
Contact SWISCO
https://www.swisco.com/Patio-Glass-Door-Pull/pd/Patio-Sliding-Glass-Door-Replacement-Pull-Handles/88-009 Our current handle looks just like this but we measure the screws to be 6 1/2" apart. Would this fit? Or do you have another option that would work?
Quick Learner Seattle
Apr 29, 2018
Quick Learner from Seattle
Apr 29, 2018
Missing hook for latch to lock
Hi, I just moved into a condo and recently discovered the piece where the latch should hook into is missing. Pic where there is 4 screw holes. The label on the jamb says SGD-LC25-96x96 AND SGD-C30-96x82. If you could help me out or direct me in the right direction I would appreciate it. Thank you. ... (cont.)
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Quick Learner Joliet, IL 60435
Apr 29, 2018
Quick Learner from Joliet, IL 60435
Apr 29, 2018
Need left side tilt stud that inserts into side of window.
Picture #3 shows close up of needed stud. It measures 2 1/2" long and 5/8" from screw hole to screw hole.
Home Owner Denver
Apr 29, 2018
Home Owner from Denver
Apr 29, 2018
77002 os the RIGHT and 77003 is the RIGHT
My Right is broken but I'd probably like 2 of each to have next time they break
Home Owner Helendale ca
Apr 29, 2018
Home Owner from Helendale ca
Apr 29, 2018
handle backpanel
The backpanel on the inside is unable to hold a screw. The metal has worn away.
Home Owner Edmonton Canada
Apr 29, 2018
Home Owner from Edmonton Canada
Apr 29, 2018
broken spring inside lock
I have my lock broken, looks like the spring inside is fallen, I tried to fix but it is not easy, where can I get the sets for replacement? I went online search and didi not find it for reasonable price.
Quick Learner Beaumont, ca
Apr 29, 2018
Quick Learner from Beaumont, ca
Apr 29, 2018
Part search
Hello, I am in search of a lever that broke that fits the handle in the attached photo. Only brans name I can find is guardian glass. My home is a pardee home built about 3 years ago.
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Home Owner Sacramento, CA
Apr 29, 2018
Home Owner from Sacramento, CA
Apr 29, 2018
2730 top and bottom guides
Hi, I'm trying to replace my 2730 window channel balances. I'm having trouble finding the right top and bottom guides. Can you help me figure out which one I have so that I can purchase the right ones? I have two identical windows and only found one channel balance in each window. I thought tha ... (cont.)
Home Owner Colorado
Apr 29, 2018
Home Owner from Colorado
Apr 29, 2018
Window Balance Part Identification
Hi Swisco! Back in 2016 you guys helped me identify some Window Balances that are working great. Now I have some other windows that need new balances as well. The parts look similar to what I ordered back in 777015 but I wanted to run it by you guys before ordering anything again. Can someone pl ... (cont.)
Quick Learner Irvine, ca
Apr 29, 2018
Quick Learner from Irvine, ca
Apr 29, 2018
82-042 white
Do you carry the 82-042 in white?
Quick Learner Warren, MI
Apr 29, 2018
Quick Learner from Warren, MI
Apr 29, 2018
Either New Screen or New Screen Corner
This is one of two screens I have for a bay window. It measures 12 x 42 inches inside. as you can seen the corner plastic piece is broken.. So I need to find new piece or find a whole new screen.