Viewing all customer Discussions for:
Door & Window

Home Owner 92617
Apr 25, 2018
Home Owner from 92617
Apr 25, 2018
Replace window channel balance
Hello! We are replacing the channel balances for 2 windows (one is 25 in and one is 28 inch channel balance). By looking at the pictures on line I think they are 380 series (please correct me if I am wrong). I took the sliding windows off and weight the window as well. The smaller windows is 24 ... (cont.)
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Handy Person Michigan
Apr 25, 2018
Handy Person from Michigan
Apr 25, 2018
Looking to replace screen pin
Looking to replace some old 1960 plastic window pins. The pin is 1-3/8" long and 1/8 in diameter. My concern is the screen frame holes are all 11/64 in diameter. Both inside and outside frame hole. Is their a replacement pin that you can reccomend. thanks jim
Home Owner Saint Cloud, FL
Apr 25, 2018
Home Owner from Saint Cloud, FL
Apr 25, 2018
White Snap-In Glazing
I own an older home and the window glazing is cracking. I have reviewed your site and cannot find my glazing.Your link to upload pics is not working. If you could send me an email, I will upload my pics to see if you can help me find a replacement like you did on the Channel Balances for these windo ... (cont.)
Home Owner Albuquerque, NM
Apr 25, 2018
Home Owner from Albuquerque, NM
Apr 25, 2018
Wool Pile windows insulation
I have a good measurement of the width but it is so compessed I'm not sure of the depth. Also, I'm concerned about reinstlling the pile. The tracks on the Alenco Windows I have are crimped on both ends. I had to cut the pile out with a knife. Any suggestions on reinstalling is appreciated. ... (cont.)
Home Owner Portland, OR
Apr 25, 2018
Home Owner from Portland, OR
Apr 25, 2018
MI WINDOWS - #347 Casement Window Lock (Color - Driftwood)
Good day! I was referred here by MI Windows. They said you may have the replacement parts for a #347 Casement Window Lock - in "DriftWood." - or maybe have the inner-components of the mechanism, the lock casing is fine, simply snapped loose and has no bite left when locking. Could you ... (cont.)
Contractor Nashville Tn
Apr 25, 2018
Contractor from Nashville Tn
Apr 25, 2018
Window parts
I need the attached parts. The shoe is attached to a spring which is covered. I don?t see a space to remove or insert new shoe so I will need a spreader also. Thank you Dan
Home Owner Brandon, FL
Apr 25, 2018
Home Owner from Brandon, FL
Apr 25, 2018
replacement part
I am looking for a replacement channel balance. Mine is labeled 28.5 LQ Caldwell. It is 1/2 inch. Can you please direct me to the appropriate part? These are in a CWS window.
Handy Person St.Louis,Mo
Apr 25, 2018
Handy Person from St.Louis,Mo
Apr 25, 2018
mortise lock ID
I have a mortice lock that has a round top but the keyway is vertical and not at 45 degree like your 82-218. can i use the roundtop with the 45 degree keyway ?
Quick Learner Winnabow, NC
Apr 25, 2018
Quick Learner from Winnabow, NC
Apr 25, 2018
Small piece of plastic molding that overs the gap between two adjoining windows.
We cannot clean the molding from the existing pieces and would like four new ones.
Quick Learner United States
Apr 25, 2018
Quick Learner from United States
Apr 25, 2018
Replacement tilt latch
Hi, please help me select a proper replacement for my tilt window 1 picture shows the part installed and working on another window. Other pictures show the broken part Please advise Zalmy
Home Owner Louisville, KY
Apr 25, 2018
Home Owner from Louisville, KY
Apr 25, 2018
parts for Caradco window
I have a Caradco window ("caradco 14" found engraved on metal holding the glass) whose support hardware has broken off. The window frame part of the hardware is shown in the first photo.
Home Owner North Brunswick, NJ
Apr 25, 2018
Home Owner from North Brunswick, NJ
Apr 25, 2018
Soft-lite Window Shoe
I need a few replacement window shoes for a Softlite Window. The Letter E is listed on it.
Home Owner Scappoose, Oregon
Apr 25, 2018
Home Owner from Scappoose, Oregon
Apr 25, 2018
Need Viking Balances
It appears that I need about 6 or 8 of these things. They appear to be like the 21" Series 395, but the numbers stamped on the old balance is 2090 31 and that does not seem to fit. Am I looking in the wrong place?
Quick Learner
Apr 25, 2018
Quick Learner
Apr 25, 2018
Bay window lock
Bay window lock The company name on the hardware is Del Mar out of Canada
Quick Learner Marlton
Apr 25, 2018
Quick Learner from Marlton
Apr 25, 2018
Capital sliding patio door outside
Looking for replacement latch handle
Quick Learner Rigo
Apr 25, 2018
Quick Learner from Rigo
Apr 25, 2018
Home Owner Lake Worth, FL
Apr 25, 2018
Home Owner from Lake Worth, FL
Apr 25, 2018
Rollyson window seal
Hello, I was advised by Window Doctor, a retailer/wholesaler located in Lake Park, FL, that the window seal (?) material we need to replace: (1) is not a commonly stocked part, at least not around here (Lake Worth, FL), and (2) the vinyl (?) piece probably was made by Rollyson. The house was built ... (cont.)
Handy Person Colorado
Apr 25, 2018
Handy Person from Colorado
Apr 25, 2018
Left Tilt Latch
Hi, looking for a left tilt latch as pictured. Have not found any brand on window or part. Window is in Michigan. I am in Colorado, so this is all I have. thanks, ricky
Friend Louisville, KY
Apr 25, 2018
Friend from Louisville, KY
Apr 25, 2018
Caradco replacement crank
My sister is a patient at a nursing home in Louisville, KY. The Caradco windows in her room are missing the cranks. The nursing aids have one crank that they pass between rooms. I would appreciate your help determining the correct replacement cranks. I need to order 2 for my sister's room. I have at ... (cont.)
Handy Person Summerfield FL
Apr 25, 2018
Handy Person from Summerfield FL
Apr 25, 2018
28D USB balance
Here are my photos....28D USB is the stamp on the side.