Viewing all customer Discussions for:
Door & Window
Quick Learner
United States
Apr 5, 2018
Quick Learner from United States
Apr 5, 2018
Coil Balance Spring Query
Hi, Guys, I couldn't get the image upload to work on your web page. So, I am sending my query via email. I need a replacement spring. I am not sure what weight I should get since there are no markings on the balance. The window weighs 19.4 lbs. The images are attached. Which
Quick Learner
United States
Apr 5, 2018
Quick Learner from United States
Apr 5, 2018
Pic of my pile weather strip on my doggie door
Above is a picture of my pile weatherst-rip for my plexidor pet door which I would like to replace with a taller weatherstrip. Do you think that the ones that you have 3/16 by 7/16 58-198 fit for my doggie door. The top 3/16 have to be able to slide between the pane of the doggie door. I have a d ... (cont.)
Warrington, PA
Apr 5, 2018
from Warrington, PA
Apr 5, 2018
Vinyl replacement window parts
Hello, I'm trying to find these parts, there is no name or numbers on the parts, but it's for a vinyl replacement window. We think it's a shoe balance, but we're not sure.
Purchasing Agent
Telford, PA
Apr 5, 2018
Purchasing Agent from Telford, PA
Apr 5, 2018
Series 770 Channel Balance
I need assistance in identifying the channel balance shown in the photos. I believe it is a Series 770 balance (Item # S770-20). However, the number stamped on the balance is 19TGX. Can you tell from this information whether it is a 20A, 20B, 20C, or 20E? Thank you Harold
Home Owner
Palm Coast, Florida
Apr 5, 2018
Home Owner from Palm Coast, Florida
Apr 5, 2018
Need help with PGT lock
The lock broke on our PGT sliding glass door. Looking at your website, and video (very helpful by the way) I believe I need the 82-218 round face lock. However, I am concerned that the part that includes the knob that you turn to lock the door may need to be replaced as well (but maybe not). Thou ... (cont.)
Quick Learner
Asheville, NC
Apr 5, 2018
Quick Learner from Asheville, NC
Apr 5, 2018
Old HOPE'S face mount casement operator
9-1/2" long between center pivot to center pivot. 10" long arm tip to outside bend. Stamped HOPE'S A 90 L. Also stamped EMSCO. Thanks for checking, Fred
Handy Person
San Jose
Apr 4, 2018
Handy Person from San Jose
Apr 4, 2018
Channel Balances: 27 4 HP Caldwell
Can you help me identify this channel balance part? The frame is 1/2" wide The shoe is 1" depth and 15/16" wing to wing The top has no wings and is 1/2" wide. There is an inscription on the frame saying: '27 4 HP Caldwell' This is the original part from 1996
Handy Person
Durango CO
Apr 4, 2018
Handy Person from Durango CO
Apr 4, 2018
please identify window balances
I took pictures of both ends and on 2 identical ones. Metal is 26 inch long, it has stamped on it 25 4 FP CALDWELL metal is half inch wide.
Home Owner
Columbus ohio
Apr 4, 2018
Home Owner from Columbus ohio
Apr 4, 2018
Not sure about window balance stamp
Stamp on my old window balance is 28 1/4 4 I'm not sure what weight I should choose I've narrowed it down to series 351 29in
Quick Learner
Arizona
Apr 4, 2018
Quick Learner from Arizona
Apr 4, 2018
window part needed
No markings of any kind and no brand name on window attaches to window cable.
Home Owner
Waddell, AZ
Apr 4, 2018
Home Owner from Waddell, AZ
Apr 4, 2018
vinyl window weatherstripping
I need to replace the seal on the bottom of my vinyl windows. The only marking I could find was a paper tag with "Weather Shield Series 3000" on it. I have pictures but your site won't let me load them. The windows have one lower pane that slides up and down. the seal is on the bottom of that pa ... (cont.)
Quick Learner
Bethlehem, PA
Apr 4, 2018
Quick Learner from Bethlehem, PA
Apr 4, 2018
Pivot rusted away on tilt window
I am trying to find the part to replace on my tilt window saw. The part I think is bad is both the pivot shoe nd the pivot bar attached to the sash. I don't have the manufactures name or model number as this home is about 25 years old and the windows are original. I have attached a picture of the ... (cont.)
Home Owner
UK
Apr 4, 2018
Home Owner from UK
Apr 4, 2018
Need replacement lazy susan door hinge
Hi, I need to replace an old Mepla Lazy Susan door hinge. It has the same part numbers as posted in the 'Mepla Lazy Susan Door Hinges Made in German' discussion. Could you please advise me as to whether either of your suggested replacements 32-344 or 32-346 has a 30mm cup size, and if so do you ship ... (cont.)
Handy Person
lindenhurst ny
Apr 4, 2018
Handy Person from lindenhurst ny
Apr 4, 2018
window lock
The holes for the screws are 2.0625" apart. I have no other information
Quick Learner
California
Apr 4, 2018
Quick Learner from California
Apr 4, 2018
BSI Channel Balances 2420 and 2430
I am looking for: 8 x BSI 2420 ( window size 26? x 34?) 4 x BSI 2430 (window size 26? x 46?) They are 9/16? wide Thanks, Chok
Contractor
Petaluma California
Apr 4, 2018
Contractor from Petaluma California
Apr 4, 2018
22 inch window balance
I have a 22 inch window balance that has the markings 21A on it I also have several from the same size windows that have the marking of 21d on them also. I need replacement balances with the plastic feet at the ends. Thank you
Quick Learner
United States
Apr 4, 2018
Quick Learner from United States
Apr 4, 2018
Atrium spiral balance shoe
Hello. Do you have a shoe to fit this balance? Thank you Roy
Friend
Oakland California
Apr 4, 2018
Friend from Oakland California
Apr 4, 2018
Channel balance
Hi there, I am submitting this on my dads behalf. He needs a replacement part on one of the windows and this was all the information he gave me. There is a number on the part that says 162 LN CALDWELL. The part is 17 inches long and 1/2 an inch wide. I tried looking through the website but couldn't ... (cont.)
Quick Learner
Lakewood, NJ
Apr 4, 2018
Quick Learner from Lakewood, NJ
Apr 4, 2018
Patio door handle
Please see enclosed pics of a broken exterior patio door handle. It doesn't seem to be an Anderson because of the extra vertical flat bar at the base. Can you recommend a replacement with screws? There are two markings on this handle. one marking has an "A" with a circle around it. The other marking ... (cont.)
Quick Learner
United States
Apr 4, 2018
Quick Learner from United States
Apr 4, 2018
Pivot bar identification
Can you identify these photos it is pivot bar with screw I am looking for 2 dozen Sincerely, Michelle