Viewing all customer Discussions for:
Door & Window

Quick Learner
Mar 26, 2018
Quick Learner
Mar 26, 2018
Searching for 29 inch channel balance for 15 218
need a 29 inch channel balance (ribbed) to fit a 15-212 Swisco Pivot Shoe for a 25 lbs tilt window (sash).
Quick Learner United States
Mar 26, 2018
Quick Learner from United States
Mar 26, 2018
Can you help me identify this glazing
Hello, I would greatly appreciate any assistance you can give me in identifying the glazing in the attached photos. Thank you, Jeremy
Home Owner USA
Mar 26, 2018
Home Owner from USA
Mar 26, 2018
Beech window
Hello, An error occurred when trying to send your "Part Identifier" to you. I'm looking for the window balance for an EPI window. The last picture is the edge of the window itself to identify the proper length. The window weighs 13 pounds. I know I need the s385-xx, but I don't know the length ... (cont.)
Contractor Brooklyn, NY
Mar 26, 2018
Contractor from Brooklyn, NY
Mar 26, 2018
Need to ID Casement Operator
Casement Operator - Trying to identify the Operator in the attached pictures. Any help would be greatly appreciated. Thanks, Matt
Quick Learner 45030
Mar 26, 2018
Quick Learner from 45030
Mar 26, 2018
metal screen pull tab
basement window screen metal tab to help remove screen from window
Quick Learner Lebanon Oregon
Mar 26, 2018
Quick Learner from Lebanon Oregon
Mar 26, 2018
window wont close all the way
Single hung non-tilt window wont close all the way-it just needs another 1/4 inch to be able to lock.I have taken the sash out and cleaned, and siliconed the balances and still nothing. If I leave the channel balances out it will close all the way and lock. The window is 2 hours away at my moth ... (cont.)
Quick Learner Connecticut
Mar 26, 2018
Quick Learner from Connecticut
Mar 26, 2018
Part to Fasten to Top of Window
Please help, the item fastens to the top of the window. I did not find it in your on line catalog. Any questions please call me
Quick Learner Pompano Beach FL
Mar 26, 2018
Quick Learner from Pompano Beach FL
Mar 26, 2018
Need 29-14 FB5 CMC Channel Balance and Top Sash Guide
29-14 FB5 CMC ( 29-HP-44-45) also need the nylon top sash guide to be identified and offer a replacement. Please see the photo attached for the guide.
Quick Learner Palmdale Ca
Mar 26, 2018
Quick Learner from Palmdale Ca
Mar 26, 2018
Alenco sliding window latch-lock
I am in need of a quick fix to replace sliding window latch-locks. Where to I find or who do I contact for this part? Latch-Lock is located in middle, 1/2 way up left side of the inside window (facing person opening window) when sliding open. It looks like a hood that you either roll down to u ... (cont.)
Quick Learner United States
Mar 26, 2018
Quick Learner from United States
Mar 26, 2018
Sliding Glass Door Part - Handing
Good Evening, I believe I need item 82-036, but seems to be reversed of what I need. My sliding glass door goes right to left, not left to right. Is this a universal part? Or is there another part number you can refer me to. Thanks! Tara
Quick Learner United States
Mar 26, 2018
Quick Learner from United States
Mar 26, 2018
I need the correct patio roller assembly
I have been ordering these over the years to take to my home in the Bahamas but i have been getting it wrong! I was wondering if i can return them along with the rusty correct one i brought home and replace them with the correct ones...? unless you happen to have archives of the correct one i proba ... (cont.)
Home Owner Naples, FL
Mar 26, 2018
Home Owner from Naples, FL
Mar 26, 2018
Claradon Better Built Inc window hardware
Hi, just need a couple of each of these parts.
Quick Learner
Mar 26, 2018
Quick Learner
Mar 26, 2018
Searching for sugarcreek balance
Hi, looking for balance and boots for Integra series 201 vinyl replacement windows. Balance is 16" sash is about 15 lbs.Will need 4 of each. Also bulb seal for a bottom sash. Appreciate any help.
Handy Person Ottawa ON
Mar 26, 2018
Handy Person from Ottawa ON
Mar 26, 2018
Replacement sash Pivot Bar
Pivot bar cross section: 5/16" x 3/16" Length: 3" to 3 3/16" Required holes, measured from square end of bar: 1 13/32", 1 7/8" and 2 5/8" These are the 1st, 2nd and 5th holes from left to right in the attached photo. The 3rd and 4th holes are NOT used. No names, numbers or markings on existing pin. ... (cont.)
Quick Learner United States
Mar 26, 2018
Quick Learner from United States
Mar 26, 2018
Need Three of These
I think your 39-264 will work to replace these, how do I determine if I need the adapter plate? For your part, the outer screw holes are 3 11/16 inches apart, mine is about 4 3/4 inches apart, does that matter? thanks
Home Owner colorado
Mar 26, 2018
Home Owner from colorado
Mar 26, 2018
Window Balance 2640 BSI
Hi there ...the actual rod for most of the balances are 27". Was going to order 27" SERIES 385 CHANNEL BALANCE, Product Code: S385-27. Have I chosen correctly? There are 4 more pictures of the other end, but the site only allowed 5 to be uploaded.
Quick Learner United States
Mar 26, 2018
Quick Learner from United States
Mar 26, 2018
Window casement replacement parts
Hi, My windows casement (crank unit) is no good anymore. I can open but can't close the window tight since the gear is slipping. I was able to get these number from the crank case. It is 4505601 US PAT PAT CAN 1986 UK PAT 2135367 MADE IN USA Could you let me know if you carry this part or if the ... (cont.)
Quick Learner United States
Mar 26, 2018
Quick Learner from United States
Mar 26, 2018
Pivot snapped -repairable?
The pivot on the sash for our window snapped. The slide appears to be just fine. Is this repairable?
Quick Learner Redmond, WA
Mar 26, 2018
Quick Learner from Redmond, WA
Mar 26, 2018
Replacement locks for casement windows
Hello - our contractor lost two of our casement window locks while doing renovations. I've included photos of the missing spaces as well as what the actual part should look like. I don't have part numbers for the locks, but the window brand is weathervane installed in the late 80s. They measure appr ... (cont.)
Handy Person Manalapan
Mar 26, 2018
Handy Person from Manalapan
Mar 26, 2018
Double hung windows parts
Can you help me identify the correct replacement parts for my windows?