Viewing all customer Discussions for:
Door & Window
Quick Learner
detroit
Feb 12, 2018
Quick Learner from detroit
Feb 12, 2018
channel balance
would you be able to tell me what type of channel balance i would need to replace this old one?
Quick Learner
Sacramento
Feb 12, 2018
Quick Learner from Sacramento
Feb 12, 2018
Replacement Channel Balance
27" channel length 1/2" channel width 9/16" channel depth 22.4 lbs sash weight marked as 26 3 EX CMC 7
Home Owner
USA
Feb 12, 2018
Home Owner from USA
Feb 12, 2018
Operator
Hi, Would this match to 39-318? Mine seems to have a slight bend at the beginning of the arm. Thank you, Sam
Quick Learner
Arizona
Feb 12, 2018
Quick Learner from Arizona
Feb 12, 2018
Window latch broken
I have three of these window latch broken. Better Built Windows referred me to your website for warranty replacement
Quick Learner
Beecher, IL
Feb 12, 2018
Quick Learner from Beecher, IL
Feb 12, 2018
Capitol roller with concave wheel.
I ordered Captitol roller 81-011. I just realized, I need the concave wheel on the door roller. Is there equivalent of 81-011 with concave wheel, or can I order only the wheel and replace the flat wheel to be concave? I see item 81-090, but I am not sure if the notch on the top of the housing's side ... (cont.)
Home Owner
nyc
Feb 12, 2018
Home Owner from nyc
Feb 12, 2018
patio screen door connects to this.
hi my patio screen door connects to this latch, do you know the item number? thanks
Quick Learner
New York
Feb 12, 2018
Quick Learner from New York
Feb 12, 2018
Do I have the 38-139?
i am looking for a multi-point lock for a casement window similar ROTO 38-139 37 mm fork, but the housing is 4 inches, and center of hole to hole is 3 1/2". Can 38-139 can fit into a 4" housing. Thanks.
Home Owner
USA
Feb 12, 2018
Home Owner from USA
Feb 12, 2018
15-9 CA2 CMC 7 Channel Balances
I'm replacing my current channel balances which are showing their age. They are 1/2 inch wide and 16 inches long. I'm guessing your Series 377s will work, but wanted to make sure before ordering. The sashes weigh approximately 20 lbs. Do you concur? If not , which ones should I order? Than ... (cont.)
Home Owner
Lady Lake, Florida
Feb 12, 2018
Home Owner from Lady Lake, Florida
Feb 12, 2018
Cannot Remove My Window Channels
I need to replace some Series 351 Cahnnel Balances but am having trouble getting the window off the frame. As long as old balances are still in the track, the window wont come out even up at the top. Only way to get the old one out was bend it. How will I be able to get the new ones in and get t ... (cont.)
Handy Person
Beltsville
Feb 12, 2018
Handy Person from Beltsville
Feb 12, 2018
Pie door Hinge
I need help either replacing this pie door hinge on face frame or finding a an equivalent better part. As markings I see a flower shape object on the door side of the hinge. Also a HO and 300 on plate and B112 and H3 on the frame face plate.
Home Owner
Naples Florida
Feb 12, 2018
Home Owner from Naples Florida
Feb 12, 2018
Windows Sliders
These plastic parts help the windows to open properly and keep open.
Quick Learner
Colorado
Feb 12, 2018
Quick Learner from Colorado
Feb 12, 2018
lock compatible with handle
Our lock is definitely the same as 82-269. Is this lock compatible with the 82-080 handle set?
Quick Learner
Maine
Feb 12, 2018
Quick Learner from Maine
Feb 12, 2018
Looking for Roller for my sliding glass door.
Looking for a PE Del Mar single roller, not sure part number, to fix my sliding door. Jarmin
Quick Learner
Molalla, OR
Feb 12, 2018
Quick Learner from Molalla, OR
Feb 12, 2018
Tandem roller for Vanguard. One roller has rusted out bearing hub
Trying to pick up from local hardware store, can I use 1-1/4
Quick Learner
Feb 12, 2018
Quick Learner
Feb 12, 2018
Searching for alum patio door upper lock
Looking for the upper patio door security lock for the old PENNCO aluminum patio doors
Home Owner
Minneapolis, MN
Feb 12, 2018
Home Owner from Minneapolis, MN
Feb 12, 2018
Sliding door handle
I ordered a door handle from you guys previously and it was not a match. I have attached photos and I
Quick Learner
Arizona
Feb 12, 2018
Quick Learner from Arizona
Feb 12, 2018
second door lock
I'm trying to add a secondary door lock to my patio doors. I don't think we have a threshold that would support the bolt, so I'm considering turning the bolt horizontal, overhanging the edge by about 3/4", and using a secondary keeper to gain another 1/4". (The gap between my stationary and rollin ... (cont.)
Contractor
West Palm Beach FL
Feb 12, 2018
Contractor from West Palm Beach FL
Feb 12, 2018
Need help on how to remove this spiral balance so you can identify it
I can not figure out HOW TO REMOVE this balance so I can identify and replace it. Every video I see says there are screws on bottom of pane to remove but there are NO SCREWS under pane to remove the bottom on balance. Can someone Please tell me how to do it??? Then I can send picture of balance. Hel ... (cont.)
Quick Learner
Mercer Island Washingt...
Feb 12, 2018
Quick Learner from Mercer Island Washington
Feb 12, 2018
Part that keeps the sash in the track - likely Weathervane circa mid 70s
I have a house built in 1973 that I'm told has Weathervane windows, as the local builder used those during that time. I see no identifying markings. There is a piece of hardware on the top of the lower sash that I never use; it appears to keep the sash in the track. If I disengaged both of them o ... (cont.)
Home Owner
Lewisburg, WV
Feb 12, 2018
Home Owner from Lewisburg, WV
Feb 12, 2018
Submission of door registration number and 4 other pictures
I'm looking for the complete door handle set for the Cole Sewell door with the registration number 0717022840CBL 0091.