Viewing all customer Discussions for:
Door & Window

Quick Learner Raleigh, NC
Jan 30, 2018
Quick Learner from Raleigh, NC
Jan 30, 2018
Alenco Window Balances
Need Alenco aluminum window part. Single hung non-tilt channel balance. Looks like part #S385-28 28" is correct but do not know which sash weight option? Bottom double glass is 29.5" wide x 29" tall. Present balance marking is " 27 3 CALDWELL HN " Will need 4 units + 4 "take out clips" THX ... (cont.)
Quick Learner Sacramento California
Jan 30, 2018
Quick Learner from Sacramento California
Jan 30, 2018
What size screw should I get for 90-042?
Somehow we lost the screws for the nuprime window sweep lock 1-1/4", part 90-042, and the face mount keeper 7-8", part 90-041 Can you tell me the size of the screws needed for both parts? Thank you
Quick Learner SARASOTA, FLORIDA
Jan 30, 2018
Quick Learner from SARASOTA, FLORIDA
Jan 30, 2018
LH CORNER THROW LATCH/TILT LATCH/LOCK ASSEMBLY FOR SH TILT WINDOW
CANT FIND IN REGULAR INVENTORY UNDER NORMAL CATEGORY, DO YOU GUYS HAVE ANY OF THESE? I NEED 2 LH ONES?
Home Owner Oak Park Illinois
Jan 30, 2018
Home Owner from Oak Park Illinois
Jan 30, 2018
top tilt latch
I ordered parts 26-390 and 26-391, but the part is a little longer then I need. Hoping that the attached photo will get me to the right part. (Maybe an older version?) Bill
Quick Learner Canada, British Columb...
Jan 30, 2018
Quick Learner from Canada, British Columbia, Surrey
Jan 30, 2018
Bifold mirror track and bracket
Hello, I have a slimfold bifold mirror door manufactured by Dunbarton. However they do not ship to my area (BC, Canada). I need the aluminum track and bottomless bracket hardware set. I put someone else's email address because it wouldn't accept mine
Quick Learner Spring, TX
Jan 30, 2018
Quick Learner from Spring, TX
Jan 30, 2018
Vent Latch
I have Certainteed windows that were installed about 14 years ago and a few are in need of vent latch replacements. The existing vent latches are 3" long top to bottom. Your 26-148 latches looked like they were the ticket until I noted that they are only 2-1/2" long top to bottom. The slots in th ... (cont.)
Quick Learner Mesa, AZ
Jan 30, 2018
Quick Learner from Mesa, AZ
Jan 30, 2018
Replacing a screen door roller 84-104 in a Jeld wen screen door
Replacing the roller (84-104) in a Jeldwen screen door is almost impossible. Does any one know the trick or secret to getting this done? Is there a special tool needed?
Quick Learner Pittsburgh Pa
Jan 30, 2018
Quick Learner from Pittsburgh Pa
Jan 30, 2018
how to install S180-5 coil spring with 15-087 shoe
How do u get both springs to hook on to the screw bracket that anchors them? The significant amount of tension in the coil springs appears to make that somewhat difficult? Please explain?
Quick Learner USA
Jan 30, 2018
Quick Learner from USA
Jan 30, 2018
Replacement Lock for Andersen Sliding Door
Can you identify a replacement lock for this sliding door PS11 510 L 0PR? Pictures of door and old lock attached.
Quick Learner Bethel Park PA
Jan 30, 2018
Quick Learner from Bethel Park PA
Jan 30, 2018
Are pivot shoes color coded?
Will the color of the wheel on tilt window pivot shoe tell me which thickness to buy? (my windows are 1983 traco tilt windows)- the color of the wheel on shoe is blue-
Home Owner Elk Grove Ca
Jan 30, 2018
Home Owner from Elk Grove Ca
Jan 30, 2018
snap in glazing
your 55-197 seem to be close, I removed the window several years ago to put in the ac as shown now I need to but the glass back in. The window is 49in high an 29 in wide
Home Owner California
Jan 30, 2018
Home Owner from California
Jan 30, 2018
Part for Certainteed Window
Looking for the part in the attached picture for sash/pivot Certainteed window. Thank you.
Landlord California
Jan 30, 2018
Landlord from California
Jan 30, 2018
Milgard Tuscany Casement Crank
Hi, I'm trying to locate a replacement for this crank. It's Milgard Tuscany low-profile folding crank for a casement window. Thanks!
Contractor Chicago, IL
Jan 30, 2018
Contractor from Chicago, IL
Jan 30, 2018
No marking or numbers available
I have a building that has 334 Nuprime windows that need a ton of replacement parts. I'm hoping you will be able to help me.If you have these parts I would appreciate if you could give me prices on each product. I will need these as soon as possible. Also if you need pictures I can send more. 60 swe ... (cont.)
Home Owner 32963
Jan 30, 2018
Home Owner from 32963
Jan 30, 2018
Louver crank assy
39-194 matches except link arm length which is 2.75. Will this work or is there another part no?
Quick Learner US
Jan 30, 2018
Quick Learner from US
Jan 30, 2018
Roller Assembly replacement part
I have looked at both part numbers: Product Code: 81-148 - Roller Assembly, 1-1/8" Steel Ball Bearing, Adjustable Product Code: 81-162 - Roller Assembly, International The only differences I can see is the size and material of the wheels. Looking at the pictures the wheel size of my part looks c ... (cont.)
Home Owner
Jan 30, 2018
Home Owner
Jan 30, 2018
Snap-in beads question
Hi, I am new to this group and I saw the tutorial how to replace double pane window. I am looking for this particular snap-in beads do you guys have this in-stock?
Quick Learner Florida
Jan 30, 2018
Quick Learner from Florida
Jan 30, 2018
Channel balance ID
I could not identify the correct channel balance from your list. The markings on the balance says 28F the sash weighs 35.5 lbs. It is a non tilt window with a 1/2" wide channel balance 29" long.
Home Owner Oviedo FL
Jan 29, 2018
Home Owner from Oviedo FL
Jan 29, 2018
What are the spiral balance and pivot shoe sizes of my window?
I just bought a house with these Better Bilt Brand Tilt Windows that are about 20 years old! The windows are hard to open...Some of the spiral balances are off the pivot shoes and all of latches are old and at the brim of being broken. I figured out the latches model but I am not sure about the mode ... (cont.)
Quick Learner Dining Room
Jan 29, 2018
Quick Learner from Dining Room
Jan 29, 2018
misaligned latch
Latch on lower window is misaligned with upper window and won't lock. See attached photos.