Viewing all customer Discussions for:
Door & Window

Quick Learner Sarasota, FL
Jan 31, 2018
Quick Learner from Sarasota, FL
Jan 31, 2018
Commercial door wool pile.
Please see the attachment of what I am looking for. Again, the backing of this commercial door weather strip is about ½inch. I look forward in speaking with you .
Home Owner
Jan 31, 2018
Home Owner
Jan 31, 2018
Broken plastic - Norandex Window
Please review pictures. I picture will show the 2 broken parts Thank you. Dominick
Handy Person Virginia
Jan 31, 2018
Handy Person from Virginia
Jan 31, 2018
Channel balance and pivot shoe
Window is hard to open and close. Channel balance is 25" and only markings are 2500 and BSL. It has a clip attached similar to 15-043. I have also attached the pivot shoe which looks very similar to 15-129. I assume I can use my existing pivot bars.
Quick Learner USA
Jan 31, 2018
Quick Learner from USA
Jan 31, 2018
Identify what mortise lock I need
Hi, I was told to measure the screw hole distance and to upload some pics of the handle and door lock area ,looks to be 3 11/16 from screw center to center.
Professional Monroe, NC
Jan 31, 2018
Professional from Monroe, NC
Jan 31, 2018
Screw on tilt latch
Good morning Swisco persons,can you Identify this tilt latch for me. Here is a drawing of the black tilt latch that I am looking to replace. I hope that this will help you locate what I need.
Landlord Tennessee
Jan 31, 2018
Landlord from Tennessee
Jan 31, 2018
22 3 1DX Channel Balance
I received the channel balance 795 23D and it looks like an exact replacement for the broken one (hook end of spring broke) except for the spring (larger gauge wire diameter). It looks like it is for a heavier window (my mistake). My original part has "22 3*DX" stamped on it so I ordered the 23D, t ... (cont.)
Quick Learner MIami
Jan 31, 2018
Quick Learner from MIami
Jan 31, 2018
SWISCO Balcony Door Rollers
I hope this email finds you well. Please find attached photos of the roller we need replacing. We have a unique roller and there is something that may work for us but many options we have tried are inferior quality or rollers are large enough. They need to be 1.5
Handy Person Conroe
Jan 31, 2018
Handy Person from Conroe
Jan 31, 2018
Simonton vinyl window lock
I need to replace the lock/latch on this Simonton window. The inside portion is broken. The windows were installed in Sept 2007. They are tan colored. Replacing the latch is obviously easy.
Contractor ocracoke nc
Jan 31, 2018
Contractor from ocracoke nc
Jan 31, 2018
Door lock for sliding door
I am looking for a door lock for this sliding door. the hardware was made by sash controls inc PT 1963. the door is 1 3/8 thick, the knock out for the key is 5/8 . the depth of the handle is 1 1/14 deep. the distance between the mount screws is 3 15/16. I called and was told to send pictures to bett ... (cont.)
Handy Person Florida
Jan 31, 2018
Handy Person from Florida
Jan 31, 2018
T handle for 2013 silverline casement window
Need to switch my casement window handles to T-handles and I just need to know which ones to buy.
Handy Person New York
Jan 31, 2018
Handy Person from New York
Jan 31, 2018
Need help identifying this piece
Need help identifying this piece see photo
Contractor Harrisburg SD
Jan 31, 2018
Contractor from Harrisburg SD
Jan 31, 2018
Casement operator
No. On arm is 07907, # on base is 7704 Section with gear is 4 1/2 ", straight arm section is 5 1/2"
Handy Person Asheville NC
Jan 31, 2018
Handy Person from Asheville NC
Jan 31, 2018
MI coil balance
Greetings: I have removed the bad coil balance and replaced it with a good one from another window. I saw a reply from Paul Sr to the same problem from somebody else, and all I need now is to make sure I get the right parts. I have attached a photo of the top part of the coil balance and of the MI l ... (cont.)
Quick Learner Florida
Jan 31, 2018
Quick Learner from Florida
Jan 31, 2018
3405 Balance ID?
I just spoke with someone about new channel balances for our Simonton Windows. Hope these photos are what you need. Metal to metal measurement is 35 inches.
Home Owner USA
Jan 31, 2018
Home Owner from USA
Jan 31, 2018
Screen patio door rollers.
Hello I talk to Tim at your company and he requested that I send you pictures and let you know that I am looking for rollers for my screen patio door. Please let me know ASAP if you can help me and if you have this product. Thank you
Quick Learner
Jan 31, 2018
Quick Learner
Jan 31, 2018
length of channel balance
My length measures almost 25 5/8". I am measuring just the metal part and not including the shoe and foot as your site indicates. Will a 25" length work or do I need it to be exact. Also my shoe looks a little longer than the one on this one. However, the other dimensions and features match. The sta ... (cont.)
Handy Person Richmond KY 40475
Jan 31, 2018
Handy Person from Richmond KY 40475
Jan 31, 2018
Apollo Window w/ broken spring
The spring on the left side of the sash is broken
Home Owner Cape Coral, fl.
Jan 30, 2018
Home Owner from Cape Coral, fl.
Jan 30, 2018
Clip for window
I need this clip that attaches to the decorative bars on my window. I am unable to locate the part on your website.
Home Owner Salisbury, Maryland
Jan 30, 2018
Home Owner from Salisbury, Maryland
Jan 30, 2018
I'm missing "Insulation Plugs" on Sliding Glass Doors
I have a number of sliders all of which are missing "insulation plugs" at the middle of the upper track. There are no identifying markings anywhere on the doors/glass. The installs probably date from 2003. To help ID the parts, I posted three pics: a view of the outside of the door, a pic of the s ... (cont.)
Home Owner Culpeper VA
Jan 30, 2018
Home Owner from Culpeper VA
Jan 30, 2018
Just a girl trying to be a handyman
Please help me match my pivot shoe to one in your inventory. I have determined that I will be using a green tip S900-34. Your videos have be very helpful. Thank you. I started trying to do this project last spring. Watched a