Viewing all customer Discussions for:
Door & Window

Home Owner Florida
Nov 9, 2017
Home Owner from Florida
Nov 9, 2017
82-260 parts that are use together on my door lock
82-260 want other parts that are used together wit this part
Landlord Washington
Nov 9, 2017
Landlord from Washington
Nov 9, 2017
Problem with hardware supplied by you
I ordered replacement hardware for left and right casement operators. The operator for the right casement, 39-032 fit perfectly and worked great. The other, 39-031, seems to be made incorrectly. The first image attached shows the photo from your packing slip. the long arm goes to the left, the L-sha ... (cont.)
Handy Person Allentown
Nov 9, 2017
Handy Person from Allentown
Nov 9, 2017
2001 Symonton Window latch
Can't find a latch on your website with dimension from edge of latch to raised tab that snaps it into place Latch I have is 1/16 of an inch from edge to tab It is from a symonton single hung window made in 2001
Landlord West Chester
Nov 9, 2017
Landlord from West Chester
Nov 9, 2017
Window Balance Replacement
Hello, I was hoping you could help me identify the correct window balance to replace on my old wooden Andersen windows. Here are some pictures of the numbers on the broken balance. Any help would be greatly appreciated. Thank you!
Home Owner Michigan
Nov 9, 2017
Home Owner from Michigan
Nov 9, 2017
K&K casement cranks
I need three K&K window cranks.
Quick Learner Katy , Texas
Nov 9, 2017
Quick Learner from Katy , Texas
Nov 9, 2017
Old style S795 balance with top hook.
ref s795-26c, how we can order old style balancer with hook and what is the price each.thanks
Home Owner Southern California
Nov 9, 2017
Home Owner from Southern California
Nov 9, 2017
Window Balance 27 4 BSI NF
Having trouble identifying the right window balancer I need. I have various pieces of information about the window and balancer: - H-LC25 54x90, Series 1000 (window) - PPG Herculite K (window) - 27 4 NF (with BSI written across) near foot of balancer Balancer is 1/2" wide. Any help with or ... (cont.)
Home Owner Maryland
Nov 9, 2017
Home Owner from Maryland
Nov 9, 2017
Older 26C balance bar, T shoe wont fit
I have a 26C balance bar with a 1 inch T-Lock. The balance bar install is with a hook but I can't find the T-Lock to fit it.
Home Owner USA
Nov 9, 2017
Home Owner from USA
Nov 9, 2017
Milgard door handle
Hello, Per my conversation with Tim regarding the Patio Sliding Door Handle
Contractor Burlington, Vt
Nov 9, 2017
Contractor from Burlington, Vt
Nov 9, 2017
40-145 did not match my old Forever door handle
I ordered a handle # 40-145 order #977661 for a Forever door, this is not the correct one. The door is a Traditional style, pre 2000 year. Brass outside handle with a square shaft. do you have other handles, I need the inside handle. Don
Home Owner Davie Fl
Nov 9, 2017
Home Owner from Davie Fl
Nov 9, 2017
Handy Person California
Nov 9, 2017
Handy Person from California
Nov 9, 2017
Truth LH 45135 Casement mech
Need Truth LH 45135, arm length 9 1/2 "
Quick Learner massachusetts
Nov 9, 2017
Quick Learner from massachusetts
Nov 9, 2017
sweep lock search
i bought the 90-041 and 90-042. The grab rail thing on the sweep sits twoo high to engage the keeper. It hits the keeper and won't lock the window. All of the other holes match. The windows are old so I can't drill new holes. I just want the keeper to be a little higher.
Quick Learner USA
Nov 9, 2017
Quick Learner from USA
Nov 9, 2017
S900 balance with blue tip
I have Alcoa, Vinyl, Single Hung, double pane, windows. 21 years old. The Spiral Balance is a 3/8" diameter, metal tube, approximately 12 inches long, attached to a metal spring, approximately 18 inches long, with a Blue tip. Total combined length is 30 inches. The window sash is 31"H x 33"W and ... (cont.)
Contractor Oceanside
Nov 9, 2017
Contractor from Oceanside
Nov 9, 2017
Patio Door Lock Mechnism
The patio slider was installed approx. 10 years ago by a windows company in Southern California. The only markings are: "Patent pending" and "This End Up". Thank you. Karin
Handy Person Delaware
Nov 9, 2017
Handy Person from Delaware
Nov 9, 2017
Safety Locks and Slider Parts
We need to replace the window safety stop locks, which should be easy. They are plastic and are basically fall apart when touched. More importantly, the tilt shoes are falling apart. Should we just replace the shoes or the entire shaft that guides the window up and down. The shoes are plastic but th ... (cont.)
Handy Person Naples, Florida
Nov 9, 2017
Handy Person from Naples, Florida
Nov 9, 2017
Channel balances
I need to replace the channel balances on a window, not tilt out. I have done this before. Size stamped on balance is 2950. I have included pictures of them. I believe these are Pan Am ends. Before I order them, I just wanted to make sure that I am ordering the correct part. Is the product c ... (cont.)
Home Owner
Nov 9, 2017
Home Owner
Nov 9, 2017
CertainTeed patio door handle. Bryn Mayr ll, tan color
Do you gave a replacement handle for this patio door? (Some of my photos show poor color, but the needed color is CertainTeed tan. Thank you.4 Rich
Quick Learner Fullerton, CA
Nov 9, 2017
Quick Learner from Fullerton, CA
Nov 9, 2017
28" Channel Balance - Replacement
See Attached JPEG's. I need to replace two of these, which appear to match your 28" Series 385 Channel Balance (#2740). However, the "Top" and "Shoe" pieces are different than those shown on your website. Can you helpe me order the correct parts? Thanks a million - your website is a Godsend! ... (cont.)
Home Owner Illinois
Nov 9, 2017
Home Owner from Illinois
Nov 9, 2017
Sliding door handle replacement
Hello. The inside door handle broke and I lost the keys. I am having trouble figuring out what size locking door handle set i need. Can you please assist?