Viewing all customer Discussions for:
Door & Window

Contractor New Jersey
Sep 26, 2017
Contractor from New Jersey
Sep 26, 2017
Andersen Sash Balancer both left and right
Need a replacement for both left and right but the numbers on the unit don't match anything listed on your site.
Quick Learner Guilford, Connecticut
Sep 26, 2017
Quick Learner from Guilford, Connecticut
Sep 26, 2017
Broken rear mounting drawer brackets
I have broken mounting brackets on my older Merrilat Kitchen cabinets. They are mounted to the cabinet with rear pegs. The only I.D. numbers I could find were on the drawer itself... UNIGRASS6600. What would work in this case?
Contractor Alexandria , va
Sep 26, 2017
Contractor from Alexandria , va
Sep 26, 2017
Tilt Window Spring Part
I'm having a hard time identifying this part. Can you help please. Thanks David P
Home Owner USA
Sep 26, 2017
Home Owner from USA
Sep 26, 2017
Question concerning 82-008
got the part and installed it-it fits just like the original but when you shut it, it doesn
Home Owner USA
Sep 26, 2017
Home Owner from USA
Sep 26, 2017
Patriot balance parts
Will the balance shoe pictured work with the 795? My home, built in 2001 has Patriot windows. Over the years the balances have rusted and snapped. I have some replacement hardware but need more. Some replacement info I have from Patriot from years ago says I have 1100 single hung tilt windows and t ... (cont.)
Handy Person USA
Sep 26, 2017
Handy Person from USA
Sep 26, 2017
Entry gard truth window opener
Looking to have this replaced. Please advise.
Quick Learner Willingboro, NJ
Sep 26, 2017
Quick Learner from Willingboro, NJ
Sep 26, 2017
Window & Screen locks
I need to replace the lock on both sides of the windows as well as the screen locks. See the picture attach.
Home Owner Porrtland, OR
Sep 26, 2017
Home Owner from Porrtland, OR
Sep 26, 2017
Need replacement glazing bead for viking windows
I need roughly 12 feet of 5/8 in. wide glazing bead for Viking windows in white (see images for Viking identifications info from windows). Do you carry this product? If not, can you recommend a supplier? How quickly can I get the product? Thank you! Fredric
Home Owner Seattle
Sep 26, 2017
Home Owner from Seattle
Sep 26, 2017
Window balance B.S.I. 2540K
Hi Swisco Experts, I have a window balance stamped B.S.I. 2540K (see photo), and need to replace it (and its pair). It appears to have the dimensions of other "2540" units on the internet* 26in 5/8″ (16 mm) Depth 13 mm (?) width Also shown (separate photos) are close up of the guides. ... (cont.)
Quick Learner USA
Sep 26, 2017
Quick Learner from USA
Sep 26, 2017
C-Mech storm door handle
Hi, My home was built in the 2003/2004 time frame. We bought the house in 2009. The storm door itself is still in excellent condition, however, recently the latch release handle on the inside broke off in my wife's hands. I am unable to source a replacement part locally. The inside of the casti ... (cont.)
Home Owner Matthew
Sep 26, 2017
Home Owner from Matthew
Sep 26, 2017
03/10 unique 38TG
Please let me know if you have this part
Quick Learner Minnesota
Sep 26, 2017
Quick Learner from Minnesota
Sep 26, 2017
Traco window - pivot boot
Moved into condo with existing Traco windows damaged. Need to replace broken/missing pivot boots but cannot identify exact version. Tried to photograph measurements but can try to remove assembly if necessary. Thanks for your help.
Quick Learner California
Sep 26, 2017
Quick Learner from California
Sep 26, 2017
Home Owner Cary, NC
Sep 25, 2017
Home Owner from Cary, NC
Sep 25, 2017
casement window operator
I have wooden casement windows and need to replace some of the operators. I have attached pictures of what I have (they are either 9 1/2 inch or 9 3/4 inch arms I think). They are original to the house and are from the early 1970's. I have not been able to locate this exact match and would like your ... (cont.)
Quick Learner San Francisco, CA
Sep 25, 2017
Quick Learner from San Francisco, CA
Sep 25, 2017
spiral balance for upper sash
Hi. I need to replace a spiral balance for the upper sash of a double hung tilt window. I watched your video "How to Replace a Tilt Window Spiral Balance." With the upper sash removed, the pivot shoe is high in the jamb, right next to the end of the balance. It seems that I would not need to pul ... (cont.)
Home Owner Oviedo
Sep 25, 2017
Home Owner from Oviedo
Sep 25, 2017
My 59-068 is not wide enough
A picture of the sent order is attached. It fits in the frame but is not wide enough and needs to curve down towards the window more. Do you have a suggestion?
Quick Learner USA
Sep 25, 2017
Quick Learner from USA
Sep 25, 2017
Bronze crank operator
A very helpful associate of yours suggested that I send you a photo of what I need. Front mounted bronze with stainless arms double hung opener for my window. The piece attached to window it's self is 13 1/2 inches Long arms are 11 1/2 inches And short arms are approx 6 1/2 inches Please get back to ... (cont.)
Handy Person Ponte Vedra Beach, FL
Sep 25, 2017
Handy Person from Ponte Vedra Beach, FL
Sep 25, 2017
Window Channel balance
My channel balance is 29 inches long. The photos attached show the damaged balance so some parts may be missing. It has the number 2840 stamped on the channel balance frame. The frame is 5/8"s wide and tall. Please let me know what other infomration you need to identify the channel balances and let ... (cont.)
Home Owner Missouri
Sep 25, 2017
Home Owner from Missouri
Sep 25, 2017
Tilt window lock
Please help, the metal seems to break apart and they come apart from the down rod. I need these.
Home Owner Virginia
Sep 25, 2017
Home Owner from Virginia
Sep 25, 2017
2300-1061-2 hardware handle
Hello, I'm looking for a replacement for the 2300-1061-2 hardware lock on my patio door handle. The picture is attached. Thanks!