Viewing all customer Discussions for:
Door & Window

Quick Learner
Sep 21, 2017
Quick Learner
Sep 21, 2017
Balance 2
I need special 5/8" diameter spiral balances. I believe they were red. From what I understand this is insufficient for a 50lb window. The scale I used could be off a pound or two, I would err up a little. The windows are 48" X 48" aluminium. Most if not all have broken balances. The tube lenght ... (cont.)
Handy Person AZ
Sep 21, 2017
Handy Person from AZ
Sep 21, 2017
29" balance and top sash guide
I am looking to change out 2 window balance for a Jordan window. The first 3 pics are of the balance. The last pic is a top sash guide from another window. Can you help me identify. Thank you
Quick Learner Horseshoe Bay
Sep 21, 2017
Quick Learner from Horseshoe Bay
Sep 21, 2017
Screen Door Replacement latch
The pella latch in the attached photo is not operating properly. It appears to be part # 84-225 from you in champagne color. Is that correct? Bill
Home Owner Freehold
Sep 21, 2017
Home Owner from Freehold
Sep 21, 2017
Using jamb spreaders
Using the jamb spreaders on vynle jambs, would you recommend warming the jamb up first with a heat gun because the windows are pretty old and some of the Windows parts have become brittle from the sun and age..
Home Owner Phoenix AZ
Sep 21, 2017
Home Owner from Phoenix AZ
Sep 21, 2017
Window balancer
My window balance say 27 4 BSI 08 what sash rate do I need?
Quick Learner Norfolk
Sep 21, 2017
Quick Learner from Norfolk
Sep 21, 2017
Pivot lock balance shoe
I can not find a name or number on the window itself. The piece has some numbers that are very hard to see and look more like patent numbers if they are anything. Thanks for your help Regards Bill
Home Owner Chesterfield
Sep 21, 2017
Home Owner from Chesterfield
Sep 21, 2017
Need replacement window glazing
I'd appreciate some help finding some tan Rigid Vinyl Snap In Glazing for my windows. My house was built in 1993 and has double pane aluminum frame windows with "Old Castle" printed on the aluminum frame. I found a website that had a figure showing "VGBIPFTAN" with about the right shape but I can't ... (cont.)
Quick Learner
Sep 21, 2017
Quick Learner
Sep 21, 2017
window tilt latch and balance coupling needed
hi: i cannot find window tilt latch or balance coupling after looking at all the local HW stores. Mine is shorter than all the latches available. Can you help please. For the latch the end to end length is 2 5/8 . the length without the tip is 2 3/8 . It is 3/4 wide outter edge to edge, and 3/8 i ... (cont.)
Contractor 109 summit dr. Smithto...
Sep 21, 2017
Contractor from 109 summit dr. Smithtown my 11787
Sep 21, 2017
Pivot shoe
Hi this is Steve from the sdowns contracting I'm looking for a pivot shoe for a replacement double hung tilt window disregard that first picture I'll send you a picture of the Portnow
Home Owner Glenolden, Pa
Sep 21, 2017
Home Owner from Glenolden, Pa
Sep 21, 2017
Full screen snap-on plunger assembly
I don't see any markings or part #'s on screen or broken part. Please identify.
Quick Learner Orangevale
Sep 21, 2017
Quick Learner from Orangevale
Sep 21, 2017
Align keeper
Hello, I'm having hard time finding this part. Our sliding door lock(hook) got broken and I've been trying to get this part in few stores with no luck. Please let me know where I can get it 32527 Hook Up Align Keeper
Handy Person Toronto. Canada
Sep 21, 2017
Handy Person from Toronto. Canada
Sep 21, 2017
Window screen plunger pin installation
I have reviewed your youtube demo of this installion. Does the hole for the pin not go through/interefere with the area where the screen and spline are located??
Home Owner New Britain
Sep 21, 2017
Home Owner from New Britain
Sep 21, 2017
AMACOR window channel balances needed
Very large aluminum AMACOR (Frost-Chek) windows in need of rebuilding. Very hard to open and close (very tight and heavy). Each side has (2) channel balances (pictures) with broken ropes, etc. The existing INTERIOR window balances have (2) balances with "4030" stamped on them and (2) with "40 ... (cont.)
Home Owner North Carolina
Sep 21, 2017
Home Owner from North Carolina
Sep 21, 2017
Bathroom Cabinet Door Hinge
I am looking to replace a faulty hinge that does not hold the door on. What model do you have that may fit the photo enclosed?
Quick Learner spokane, wa
Sep 21, 2017
Quick Learner from spokane, wa
Sep 21, 2017
missing balancers?
I own a home and have a single hung aluminum window without balancers. Does not tilt in/out. The code on the sticker reads model:8130 DH-C20. Mfg: Northwest Alum. The window can be opened, but nothing to support and it does rock left/right as it opens closes. No tension, just a loose sash in th ... (cont.)
Handy Person Clinton, Utah
Sep 21, 2017
Handy Person from Clinton, Utah
Sep 21, 2017
Storm window slide bolt/latch
So have you seen one of these critters? It is a storm window slide bolt/latch for about 30 years ago. If you can identify this and have two dozen of them...GREAT. If you can recommend a suitable sub, that would work too. Thanks.
Handy Person Massachusetts
Sep 21, 2017
Handy Person from Massachusetts
Sep 21, 2017
need a keyed handle
New town home, contractor slider with no brand. Need a keyed handle for this. Any thoughts? 1 5/8" door 3 15/16" installation Original hardware is 6 1/2" Really would like assistance! Thanks, Alex
Quick Learner South Bend, Indiana
Sep 21, 2017
Quick Learner from South Bend, Indiana
Sep 21, 2017
Alliance window replacement parts
Looking to replace security device on Alliance. Also need to replace the part that the lower half of the window fits into that allows you to keep the open window in a locked position.
Professional Spring City PA
Sep 21, 2017
Professional from Spring City PA
Sep 21, 2017
Casement locks
I am looking for replacement casement locks for vinyl windows. They were manufactured by Daily Mfg in the Willow Grove area. The center screws are 2 1/2", white. Looks like the #38-036 should work. Can you confirm that? Thanks!
Handy Person Ohio
Sep 21, 2017
Handy Person from Ohio
Sep 21, 2017
Shoe
This is the part that is found at the underside of the sash which locks into the shoe mechanism.