Viewing all customer Discussions for:
Door & Window

Handy Person Beverly, NJ
Sep 19, 2017
Handy Person from Beverly, NJ
Sep 19, 2017
Broken coil spring from 21" x 35" vinyl window
I have a broken coil spring on vinyl window. I have 2 photos of the window with existing hardware before broken coil was removed and one of the broken coil. If possible, could probably use replacement plastic hardware as well as the coil.
Quick Learner murfreesboro
Sep 19, 2017
Quick Learner from murfreesboro
Sep 19, 2017
Need the black part
Hey can anyone tell me what part the black part is
Quick Learner Denver
Sep 19, 2017
Quick Learner from Denver
Sep 19, 2017
Need two replacement double hung tilt pins...
I am looking for two tilt pins for a double hung window from Norandex. there are no other windows of this type at the property for me to identify the pins. The vinyl sash appears to have a square-shaped opening for the pin, and there is a single screw for attachment. Your help in locating these part ... (cont.)
Quick Learner Flatonia Texas
Sep 19, 2017
Quick Learner from Flatonia Texas
Sep 19, 2017
Sliding glass door HANDLE. 7 1\4 in
The plastic lever that locks it broke..
Home Owner Orlando, Florida
Sep 19, 2017
Home Owner from Orlando, Florida
Sep 19, 2017
Channel Balance Ends for Yale-Ogron Windows
Could you provide the item numbers for the bottoms and tops for the Yale-Ogron channel balance ends?
Quick Learner Worcester
Sep 19, 2017
Quick Learner from Worcester
Sep 19, 2017
Tilt Latches
Attached are two pictures of tilt latches. These allow you to tilt a window in. Do you happen to have these parts or know a website or store we can purchase them?
Home Owner Oregon
Sep 19, 2017
Home Owner from Oregon
Sep 19, 2017
Storm window repair
I'm trying to repair old aluminum storm windows. I sure could use your help in identifying the correct parts. I need new weather stripping as shown in photos 1 & 2. I also need to replace the 2 top corners with the little latch that broke off. Thank you
Quick Learner Single Arm Window Cran...
Sep 19, 2017
Quick Learner from Single Arm Window Crank
Sep 19, 2017
Does this crank work as replacement for TheramalGard casement windows
Does this crank for casement window works as replacement for TheramalGard casement windows. Of
Quick Learner NC
Sep 19, 2017
Quick Learner from NC
Sep 19, 2017
Window Sash
I found this window sash that looks like it work well. However I have no idea of the sash weight range. Any thoughts? The window is a single tilt 70inches tall x 38 across. 32" Series 795 Channel Balance Product Code: S795-32
Quick Learner California
Sep 19, 2017
Quick Learner from California
Sep 19, 2017
Vent latch
I need 6. The number I was able to get was #4,824,154 on the vent latch. The brand window is CertainTeed. Double hung and open left to right. I put a picture of the vent latch that was in decent shape as a reference. Appreciate any help you can give me.the color of windows are white too. ... (cont.)
Quick Learner Milwaukee
Sep 19, 2017
Quick Learner from Milwaukee
Sep 19, 2017
window part
Stank window only info. On part is the number 1470
Handy Person St. Louis MO
Sep 19, 2017
Handy Person from St. Louis MO
Sep 19, 2017
Is there a video for re-installing 55-069-3 glazing bead?
How do these 55-069-3 trim pieces get re-installed? Do you have any videos? Thank you. Mike
Home Owner Berlin CT
Sep 19, 2017
Home Owner from Berlin CT
Sep 19, 2017
install of replacement latch
Just received 83-127 latch and pull. I can't figure out how to install with the latch permanently attached. What's the secret?
Quick Learner Clover, SC
Sep 19, 2017
Quick Learner from Clover, SC
Sep 19, 2017
Window Channel Balance Series 795
Stamp on current balance is: 26 5 RD B31 These are Silverline Windows from about 10 years ago. What is the correct option to order?
Home Owner Indiana
Sep 19, 2017
Home Owner from Indiana
Sep 19, 2017
Counterbalance for Tilt Window
The steel rod is 28" long, 1/2"x1/2", it is not ribbed, has a stamp on it that says 28C PB BSI. Something on one end broke off.
Home Owner Flemington
Sep 19, 2017
Home Owner from Flemington
Sep 19, 2017
pella casement hinge
I am trying to get replacement parts for my 30+ year old Pella Casement windows. I have attached a picture of the upper and lower Hinge assemblies... I cannot identify serial numbers on the glass...GUARDIAN Webster Mass, ANSI Z 97.1 1975 and other SGCC 300, 16CFR 12012 and others I am sure are not ... (cont.)
Contractor Atoka, Tennessee
Sep 19, 2017
Contractor from Atoka, Tennessee
Sep 19, 2017
Window Pull?
My installers brought in this part for a customer's window. It DOES have a number (actually 2 numbers). They look like this on the part RM18103 3106 Hopefully, you can find this part for me. Any help will certainly be appreciated. Thanks, Malinda Byram
Quick Learner Galien
Sep 18, 2017
Quick Learner from Galien
Sep 18, 2017
Weather Shield Crank for Awning Window
Hello, I own a 1985 Weather Shield awning window and our crank system -- not sure on proper phrase -- seems stripped and we need a new one it doesn't open and close properly anymore. The two arms that extended out get hung up. Attached is a photo and any help on getting a part that could be swapp ... (cont.)
Contractor Omaha, NE
Sep 18, 2017
Contractor from Omaha, NE
Sep 18, 2017
Casement window operator Truth
45108 on operator body 40574 on single arm Need one left hand and one right hand. Arm is 8 1/2 inches from pivot to pivot Mounting screws arem4 inches apart
Home Owner madison va
Sep 18, 2017
Home Owner from madison va
Sep 18, 2017
back set
We need a 7/8" back set(from face of outer plate to center of handle shaft)lock set like the one shown (7-3/4" overall length. Do you have such a lock set? All we need is the interior mechanism, not handles, screws, etc. George