Viewing all customer Discussions for:
Door & Window

Quick Learner New Zealand
May 16, 2025
Quick Learner from New Zealand
May 16, 2025
Sliding door roller
Double glazingsliding door wheels are damaged dimensions: I have uploaded the dimenion picture
+1
Quick Learner
May 15, 2025
Quick Learner
May 15, 2025
Extended-Travel Channel Balance Quote
Width is a little over 1/2". Channel length is 25 3/8" I cannot find any other info on the window or the balances. The other balance is working but if the balances aren't too expensive I would go with two.
+1
Quick Learner Las Cruces, Nm
May 15, 2025
Quick Learner from Las Cruces, Nm
May 15, 2025
Channel balance
Looking for a 26-4 channel balance.
+3
Quick Learner Platte City, MO
May 15, 2025
Quick Learner from Platte City, MO
May 15, 2025
Need Recommendation for Selecting the proper Stamp Option
My sash weight was 25.5 lbs when I weighed it today. My original balance number is 3660 Caldwell CM (see attached photo). Should I use the Stamp Option 25.25-4 or 25.25-5? Thank you, Steve
Handy Person Mt Pleasant , SC
May 15, 2025
Handy Person from Mt Pleasant , SC
May 15, 2025
Truth Hardware casement window operator
Operator slips off window and the gears are stripped for the handle , need new mechanism . Window is original to our house, b uilt in 2011. FIRST TIME DOING THIS type of job
+2
Quick Learner Flagstaff, AZ
May 15, 2025
Quick Learner from Flagstaff, AZ
May 15, 2025
Help finding this digit code
I cannot seem to find a 3-digit code or a # code. I have the following numbers: R2 14L 3-85 R2 14R 3-85 Please see attached photos. Any help is appreciated, thank you.
Handy Person Boise, Idaho
May 15, 2025
Handy Person from Boise, Idaho
May 15, 2025
replacement wheel
I need a replacement wheel or a complete screen door replacement.79 3/4 high by 36 1/4 wide
Home Owner Billings MT
May 15, 2025
Home Owner from Billings MT
May 15, 2025
20544
Windows likely installed in 2000. Need to replace opening mechanism on several, but having a hard time determining manufacturer, part number, etc.
+1
Quick Learner Illinois
May 15, 2025
Quick Learner from Illinois
May 15, 2025
Compatible with Pella?
Can this replace a Pella keyed, active handle set in a wooden door?
Home Owner Simi Valley, Californi...
May 15, 2025
Home Owner from Simi Valley, California
May 15, 2025
Broken upper hinge arm on crank style window
The plastic channel guide end piece broke off upper hinge arm of my crank window (images 8565 and 8569). Image 8573 is of lower hinge arm that has marks of a number 31858 and the word TRUTH to help identify window manufactuer. I will need to purchase both upper and lower hinge arms as well as a res ... (cont.)
Contractor Davis
May 15, 2025
Contractor from Davis
May 15, 2025
Window Balances 20"
We are replacing some 20" window balances and trying to determine the proper balance to use. Non tilt vinyl windows installed in 1997. Balances have identifiers 19 4 DS Caldwell if that helps identify the product. Thanks
+2
Quick Learner Grovetown,Georgia
May 15, 2025
Quick Learner from Grovetown,Georgia
May 15, 2025
34in Channel balance
Want to replace Channel balance.
Quick Learner Parlin NJ
May 15, 2025
Quick Learner from Parlin NJ
May 15, 2025
Lock for sliding glass door
Hello: I am trying to identify a replacement lock for my sliding glass door. Please help and attached are my pictures
+2
Handy Person Mn
May 15, 2025
Handy Person from Mn
May 15, 2025
Window closer
Hi, I'm looking for a replacement parts for this window closer.
Contractor Maui Hi
May 15, 2025
Contractor from Maui Hi
May 15, 2025
New rollers please
Need eight replacement rollers. Thanks Paul
Quick Learner California
May 15, 2025
Quick Learner from California
May 15, 2025
need channel balance recommendation
there are no markings on the original balances. The dimensions are 3/4" wide, 28" length. wings on tops and bottom measure in at 1"
+2
Handy Person Cold Spring, MN
May 15, 2025
Handy Person from Cold Spring, MN
May 15, 2025
Tilt latch, left and right
Top Overall length 2 11/16" Top Overall width 11/16" Thickness 3/8" Slide width 1/16" Bottom length 2 5/8" Bottom width 9/16" Latch protrusion 3/8"
+2
Handy Person Tarrytown ny
May 15, 2025
Handy Person from Tarrytown ny
May 15, 2025
Need gearbox part
Slips when I turn the handle. It's not the handle to gear connection.
Professional Concord NH
May 15, 2025
Professional from Concord NH
May 15, 2025
Certainteed window cam
Looking ofr a new cam/shoe for this Certainteed window Vinyl double hung
Quick Learner Portland, OR
May 15, 2025
Quick Learner from Portland, OR
May 15, 2025
Balancer identification
Need 19-9 20" balancers (2)