Viewing all customer Discussions for:
Door & Window

Handy Person Aurora
Aug 22, 2017
Handy Person from Aurora
Aug 22, 2017
Need balance rods
Hi, I have an aluminum window here in Colorado. Home built in 1985. I was able to find the top sash guide on your website. 18-193. But the other parts are missing. This is the only single hung window in the condo. Can you help me order the correct channel balances and tops/shoes? Thanks,, George ... (cont.)
Home Owner San Jacinto, CA
Aug 21, 2017
Home Owner from San Jacinto, CA
Aug 21, 2017
Window sash slide
Hi, please advise the replacement part number for the above. The Chanel is 9/16 wide and 27 in long.
Quick Learner PA
Aug 21, 2017
Quick Learner from PA
Aug 21, 2017
Andersen patio door handle
Need to replace patio door handle. Needs to match 82-043 latch. Which one?
Quick Learner Windsor, Ontario, Cana...
Aug 21, 2017
Quick Learner from Windsor, Ontario, Canada
Aug 21, 2017
window screen pin repair
the window would be at least 15 years old, since we have moved to this house for 14 years now. no record for window's brand, the outside part of pin is 0.49-0.55 in. the wideness of window screen frame is about 0.71 in. I have total of ten windows with different sizes. most appreciatively. D ... (cont.)
Quick Learner Edmond
Aug 21, 2017
Quick Learner from Edmond
Aug 21, 2017
Need replacement.
It looks like the teeth are gone. Can't get them back from inside the door. I need some help in buying a new placement but I need the right part.
Professional Manhattan
Aug 21, 2017
Professional from Manhattan
Aug 21, 2017
Does 90-012 need screws?
I was seeking to find out if these 90-012 latches include mounting screws or do I need to supply them? Also what thread size are they if I need supply them? Thanks for being excellent Swisco at helping me find hard to find parts!
Quick Learner 68516
Aug 21, 2017
Quick Learner from 68516
Aug 21, 2017
Tilt latch for window
Need replacement for tilt latch for window the top of it is 11/16 of a inch and the inside is 9/16 of a inch and is 2 and 5/8 of a inch long and 7/16 of a inch deep
Home Owner Freehold
Aug 21, 2017
Home Owner from Freehold
Aug 21, 2017
Glazing ident
Can you help find a match for this glazing type? Thanks,
Handy Person Clearwater Fl
Aug 21, 2017
Handy Person from Clearwater Fl
Aug 21, 2017
Window Balance 21 12 BS1 R
Please see attached photos of the window spring i need. I will need one set. number on the part is 21 12 BS1 R Thank you
Home Owner Oregon
Aug 21, 2017
Home Owner from Oregon
Aug 21, 2017
Lock and vinyl glaze
Trying to find the mortise lock and vinyl glazing for a sliding door. Only thing I see is a sticker at top of door says series 8500 SGD-R30-96X96.
Contractor Ashburn, Virginia
Aug 21, 2017
Contractor from Ashburn, Virginia
Aug 21, 2017
Rounded End Pivot Bat
I have attached a file that is a picture of your product code 26-398. The dimensions of your item are included above the picture. I am looking for a similar item, but with the dimensions listed below the picture. Do you have such an item? Thank you.
Home Owner Buffalo
Aug 21, 2017
Home Owner from Buffalo
Aug 21, 2017
Pivot bar
I would like to know if you have a part to match this. Thank you
Contractor Chicago
Aug 21, 2017
Contractor from Chicago
Aug 21, 2017
Replacement part
There are no numbers on this part or on the windows. The windows are double hung vinyl. Please have your experts review this piece and see if they can help me locate it. Thank you
Home Owner Cincinnati Ohio
Aug 21, 2017
Home Owner from Cincinnati Ohio
Aug 21, 2017
balance for NuPrime tilt double hung windows
I have several NuPrime double hung tilt windows are very hard to open and close. A few of them the spiral part won't stay in the tube of the balance. The one balance I was able to take out of the window casing has red tip and is 25 inches long and the diameter is half inch. I couldn't find any marki ... (cont.)
Handy Person Jeffersonville
Aug 21, 2017
Handy Person from Jeffersonville
Aug 21, 2017
Tilt windiw w spiral balance lock
what is the part number for the interlock for a swivel balance it has a black insert compared to the other colors I saw on your website I think it may be 5/8
Handy Person Covington, VA, USA
Aug 21, 2017
Handy Person from Covington, VA, USA
Aug 21, 2017
Replacement Parts Needed?
I need replacement casement window crank operators, both LH & RH, for the type of hardware shown in the attached photographs. The length of the arm looks as if it is 11" (from the center of the button to the center of the mounting body/bracket). The screw holes appear to be on 3-7/8" and 4-3/4" ce ... (cont.)
Home Owner Islip NY
Aug 21, 2017
Home Owner from Islip NY
Aug 21, 2017
Anderson Sliding door PS11 6L OPER
The Anderson Sliding door PS11 6L OPER only can be locked and opened from the inside. There is no pre-drilled hole for a lock to be put on the outside. Is there a lock/latch that i can use to retrofit the door so I can unlatch/unlock door from the outside? I included a picture of the latch fr ... (cont.)
Home Owner Nanaimo BC canada
Aug 21, 2017
Home Owner from Nanaimo BC canada
Aug 21, 2017
Awning window
Hello. I have awning windows installed high in my livingroom with 2x8 stud walls. The depth of the walls means I need an extension from the crank pinion on my window to the edge of the sill so I can open them with a pole. It appears as though you produce such hardware. What details do you need to id ... (cont.)
Home Owner 60091
Aug 21, 2017
Home Owner from 60091
Aug 21, 2017
Quick Learner Minneapolis
Aug 21, 2017
Quick Learner from Minneapolis
Aug 21, 2017
double hung traco window spring replacement
Hello, I am looking for new springs to fit these windows. They are Traco windows from the 80's. What would the part number be and how hard is the installation. Thanks