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Door & Window

Replacement part for window, left side slide mechanism broke.

I have a 33 and 1/2" wide and 35 and 1/2" tall vinyl Capitol window (a full window view is included. The coil balance system on one side broke. I need a replacement part. The channel is 5/8" A picture of the part that screws into the channel is shown as CoilBalanceSystem Top. A picture of the par ... (cont.)

My lock does not stay locked. I think this is the part I need. I just want to verify that with you. Thanks, Cary F

I ORDERED THIS TYPE OF BALANCE PREVIOUSLY.... I BELIEVE. S350-22 22" Series 350 Channel Balance option: 2130 HOWEVER I BELIEVE THE NUMBER STAMPED ON THE BALANCE THE BALANCE REFERS TO THE LENGTH. I AM NOT SURE IF THE HARDWARE PICTURED IS THE: 18-008 5/8" Top Sash

Can you help me with choosing the correct part

Don't have name or part number

I recently purchased the 82-306 handle with locking mechanism. It works perfectly! I would now like to replace two other handles to match, but I do not need new locks. Can I purchase the handle separately? I see your product 82-042, which is a stand alone handle, but it's plastic and I really wa ... (cont.)

Customer Care: Just received my order today. The 84-104 rollers in the order look exactly like the ones installed in my patio sliding screen door except the 84-104s are wider. Mine are approx. 1/4" wide vs 3/8" wide. Unfortunately I don't know the manufacturer of the sliding patio doo ... (cont.)

The only markings on metal strip in between glass is "Malta 178"

I'm looking to purchase 4 of the entire balance, preassembled (no riveting for me!!!). It's marked "3240 BSI GG", it' 33" long and 9/16" wide. I've enclosed two pictures each or each end (two different views of each end).

Hi, I have 31" balances that I have figured out are s385, but I am unsure of the weight option. They are stamped with 30 3 DQ Caldwell

Hi, I attached images for the components I need. The top window piece is falling down and it appears the metal coil came out of the casing for the balancer. I was searching your catalog but couldn't seem to find the component that exactly matches mine. Can you please help me locate it so I can o ... (cont.)

Hello, I was wondering if you could help me figure out what kind this kind of metal/aluminium lock is. Its for a sliding window for a condo, and its quite old, so I couldn't find anything about it. If you want picture that are closer, please let me know. And thank you in advanced. ... (cont.)

Back in 2004 we purchased some American Craftsman 8500 series windows from Home Depot. Now the screens are starting to rip, so I have been replacing them. But also over the years the tabs attached to the windows to make removing and replacing along with some of the corners of the screens have brok ... (cont.)

How do you remove a pivot shoe for replacement? Also I'm not sure of its thickness. It's blue so I assume I should replace it with a blue one. Any suggestions?

Looking for this part....can you help

My home has ATERM sliding windows. All but 2 slide open from left to right when unlocked in the lower right. However, 2 windows do not slide open. Each of these windows seems to be held up from sliding from the bottom right corner as if the window were locked. I have unscrewed and removed the lockin ... (cont.)

can you order just the internal parts for this locking handle? PATIO DOOR HANDLE SET, 4-15/16" Product Code: 82-009A Just the spring and plastic C shaped part inside the interior locking handle broke. Or do you need to order a whole new handle? Thank you, Karen

My name is David. I work at Alpine Ace Hardware in Aspen Colorado. I'm looking for another one of these Patio Door Handles for a customer. it's an Arcadia latch with screw holes at 6" center.

Good afternoon, I would like to order 2720 channel balances. I am not sure which ones to order I have included pictures..