Viewing all customer Discussions for:
Door & Window
Handy Person
Jul 25, 2017
Handy Person
Jul 25, 2017
Casement Window BrokenLock
I need to replace 2 window locks.I do not know how to access them and remove them, let alone replace them I think the window are Pella windows
Quick Learner
USA
Jul 25, 2017
Quick Learner from USA
Jul 25, 2017
Slider door key lock
Need a keyed lock set for this door. Slider door screw distance is 5 3/8 top to bottom.
Handy Person
TX
Jul 25, 2017
Handy Person from TX
Jul 25, 2017
Mobile home snap-in window glazing strips
Hello, I've attached a photo of the glazing I need. It looks to be this item... Mobile-Home-Snap-in-Glazing/pd/Snap-in-Glazing/55-172 Can you look and confirm that's the correct stuff please? Mark
Quick Learner
Valley Center CA
Jul 25, 2017
Quick Learner from Valley Center CA
Jul 25, 2017
I need a bronze one!
Hi, I ordered a Truth handle and link assembly that I found on your website to see if it was the type I needed. It was! Now I just need a bunch of them in bronze and not white. The item number is 38-205 in white, can you get it for me in bronze? Thank you for your help. Gary
Quick Learner
california
Jul 25, 2017
Quick Learner from california
Jul 25, 2017
MY STAMP NUMBER DOES NOT MATCH
LAST ORDER NOT STRONG ENOUGH STAMP NUMBER IS 26 5 JU 2
Quick Learner
Los Angeles
Jul 25, 2017
Quick Learner from Los Angeles
Jul 25, 2017
Replacement window balancer 29 5 DR Caldwell
Looking for a replacement bar for a window balancer that is 30 inches long and stamped with "29 5 DR CALDWELL". It's the rope/wire pulley that is broken. is it possible to purchase just the replacement rope/wire? Thank you so much! Awesome feature!
Handy Person
Naples, FL
Jul 25, 2017
Handy Person from Naples, FL
Jul 25, 2017
Window balance for a 1989 Florida house
I need to replace a couple of these channel balances. They came out of a house that was built in 1989 in southwest Florida. The only number I can find on the hardware reads "34 2D". These came off of Harcar brand windows. Let me know if you need any additional information to identify these. Thanks. ... (cont.)
Quick Learner
NY
Jul 25, 2017
Quick Learner from NY
Jul 25, 2017
31' tilt out spiral balance
The plastic tip is broken. All I need is the plastic tip. Do you sell the plastic tips? Also, would a blue tip be more robust than the red I have now (25 lb. sash)?
Quick Learner
Arlington, Virginia
Jul 25, 2017
Quick Learner from Arlington, Virginia
Jul 25, 2017
Mounting screws for the 84-074
Does this come with the two mounting screws that go at each end? If not, what size screw will fit this product? I bought a similar product only to find that it came without mounting screws. The holes were a nonstandard size, and I could not find a screw to fit them. The product was useless. ... (cont.)
Handy Person
O'Fallon, IL
Jul 25, 2017
Handy Person from O'Fallon, IL
Jul 25, 2017
carefree lubricant
My house has Care Free windows are 20 years old. Most of them work well and easily slide up and down in the tracks. On a few of them, the spiral balances stick initially when opening the window, but operate fine after that. Is there a lubricant (WD-40, oil, graphite, etc.) that can be applied to ... (cont.)
Home Owner
Western Mass
Jul 25, 2017
Home Owner from Western Mass
Jul 25, 2017
Andersen 7073B / L and R
Hi... Looking for replacement hardware for Andersen 7073B (NOT 7073A) -- both the Left and Right crank-outs. Thank you.
Contractor
Woodhaven
Jul 24, 2017
Contractor from Woodhaven
Jul 24, 2017
Do you sell the old style 40226 lock?
Made by truth, on catch they have a letter and numbers Letter is L, 3 on top, 3 is on bottom, and 2 off to the side of 3 of the bottom Photo enclosed. I am looking for 1 left hand and 1 right hand in bronze Also inside the cover looking in A # 2 on left side, and on the right 40226 And of course it ... (cont.)
Quick Learner
Wilmington
Jul 24, 2017
Quick Learner from Wilmington
Jul 24, 2017
Sash Dyad crank arm too long
I ordered the sash dyad crank 39-187 and 39-188. The terminal arm is longer than my original. The original is only 4-3/8" long. Can I make the new ones work? Is there something else I can use?
Home Owner
Newtown Square
Jul 24, 2017
Home Owner from Newtown Square
Jul 24, 2017
Mortise Latch and trim plate with 45 degree lever slot
Looking for a replacement part for a Jaffee sliding glass door. The distance from the outside screws is 5 3/8" and from the inside screws is 3 3/4" Appreciate your help. Frank
Quick Learner
ohio
Jul 24, 2017
Quick Learner from ohio
Jul 24, 2017
replacement window lock
window manufacturer is unknown
Contractor
Torrance
Jul 24, 2017
Contractor from Torrance
Jul 24, 2017
Trying to determine which Truth Casement Hinge to Buy
Hello, I have a damaged casement hinge. It is matched with an EntryGard Truth Operator Model No. 20810A. I have included a picture. Could you determine which casement hinge I should use as a replacement? Any comments greatly appreciated. Sincerely, Mike
Home Owner
MA
Jul 24, 2017
Home Owner from MA
Jul 24, 2017
Latch lever use to stuck while attempting to lock the door
I have issue with latch lever. If I move the lever to more than 30 degree angle, I will not be able to lock the door. To lock the door I need to manually move the locking mechanism such a way that it is slightly below the catcher in the frame and latch around 30 degree. After that I am able to lock ... (cont.)
Quick Learner
USA
Jul 24, 2017
Quick Learner from USA
Jul 24, 2017
Top sash guide help
can you help me?
Home Owner
Millersville
Jul 21, 2017
Home Owner from Millersville
Jul 21, 2017
Window Coil Spring and Window Pivot
I would like to know the part number for the pictures attached.
Home Owner
USA
Jul 21, 2017
Home Owner from USA
Jul 21, 2017
Sliding closet door guide for wooden floor track
Here is are pictures of the 'stupid' track and the bottom tab guide thingy. Even though it is wood, it does appear similar to the track we discussed. Especially note the tab potion of the guide is only slightly greater than 1/4 inch. I want to order the tracks asap once we confirm the track wi ... (cont.)