Viewing all customer Discussions for:
Door & Window

Quick Learner
Jul 25, 2017
Quick Learner
Jul 25, 2017
Guide bar needed
Looking for a guide bar to fit the shoes on the dual arm operator. The old bar was 26.5". Wondering if I can get by with something smaller?
Home Owner Rhode Island.
Jul 25, 2017
Home Owner from Rhode Island.
Jul 25, 2017
RW99 window
I think I have sent you a picture of the parts. The balance spring and rod that the window slides up and down on to keep the string taut is broken. When we lift the window up, it falls down. We have to put in a brace. We think one of the white plastic parts may be broken. I can send more pictur ... (cont.)
Handy Person Knoxville
Jul 25, 2017
Handy Person from Knoxville
Jul 25, 2017
Trying to identify a leaf weatherseal
This seal was used on a octagon window. Measurements are approximate since it is old and hardened. The piece I have looks exactly like the drawing of Amesbury Polypropylene Leaf Seal #1658 except the dimensions are different (as I noted on the marked up drawing). Do you have anything to recommen ... (cont.)
Contractor Scottsdale
Jul 25, 2017
Contractor from Scottsdale
Jul 25, 2017
Glazing bead needed
Hello trying to locate this type of glazing bead. Hopefully you carry it or can point me in the right direction. Attached are pictures of the glazing we need thank you.
Home Owner Jamestown, KY
Jul 25, 2017
Home Owner from Jamestown, KY
Jul 25, 2017
Pella exterior sliding glass door hardware.
Need to replace roller assemblies for older Pella exterior sliding glass door. See attached photo. House was built late 70's early 80's and guessing this is original door. Can you tell me which part number I need to order?
Quick Learner
Jul 25, 2017
Quick Learner
Jul 25, 2017
Drawer Rollers
Hi, I need to replace the 5 drawer rollers for my Steelcase tanker desk. Would you be able to please tell me what rollers I would need for Steelcase model 14021, or do you need a picture of the rollers? Thanks!
Quick Learner USA
Jul 25, 2017
Quick Learner from USA
Jul 25, 2017
Crank operator assistance
Attached is the picture of the operator I am looking to replace ..I also would like a crank for it. I have just received other operators that you have recommended they fit perfectly. Thank you for your help, hopefully you can help me with this operator and crank. Thank you Cookie ... (cont.)
Landlord Pittsburgh, PA
Jul 25, 2017
Landlord from Pittsburgh, PA
Jul 25, 2017
Tilt Window Balance Replacement - TRACO
Hello, I need to replace tilt window balances for a TRACO double hung aluminum window. This is for the top sash of the window. There are two balances on each side of the window, one large diameter and one small diameter per side. All 4 are broken, so I need a total of 4 balances. I believe ... (cont.)
Quick Learner Chester
Jul 25, 2017
Quick Learner from Chester
Jul 25, 2017
Connector, from sash to lift mechanism
I need two of these. They connect the window to the lift mechanism on each side of sash. `
Quick Learner 25938
Jul 25, 2017
Quick Learner from 25938
Jul 25, 2017
Caradco
Caradco crank handle and cover plate as pictured. It is a bi-fold crank window and both of these parts are missing from the other side
Quick Learner Bloomfield Hills, MI
Jul 25, 2017
Quick Learner from Bloomfield Hills, MI
Jul 25, 2017
patio sliding door lock
I need to convert the current installed door latch to a lockable one with a key. Current installed one has marking "GLW". The frame is vinyl. If possible I will only want to install a lock barrel to keep cost as low as possible. I intend to do this by myself. Pl suggest a solution. ... (cont.)
Quick Learner Julia
Jul 25, 2017
Quick Learner from Julia
Jul 25, 2017
Quick Learner
Jul 25, 2017
Quick Learner
Jul 25, 2017
Sliding glass door part
1 inch OD roller (I compared it to the screen rollers). I need this big time! Length 2.5", 1/2" width, height 1", 1.25" roller Thanks
Quick Learner new jersey
Jul 25, 2017
Quick Learner from new jersey
Jul 25, 2017
Just trying to determine which counterbalance I need...
I have an Anderson Narrowline 3052 window and from the Andersen website lookup was told to order part number 1626045, model 1133, but the person on the Andersen Chat said to get part number 1626044, model 1031 instead. After checking, i cannot tell which one to get. the model number evidently ... (cont.)
Purchasing Agent Portsmouth, NH
Jul 25, 2017
Purchasing Agent from Portsmouth, NH
Jul 25, 2017
Crank out window assembly
Hello, I'm looking for the entire crank out assembly for our customer NAMI looks to be the brand. Our customer gave us the sticker from the crank out window, it's in bad shape. Would you happen to have a total crank assembly? Thank you.
Landlord Bermuda
Jul 25, 2017
Landlord from Bermuda
Jul 25, 2017
Screen door roller # 84-074B
Hello Is screen door roller # 84-074B all stainless steel or is it just the wheel? Thanks Roy
Home Owner Deland Florida
Jul 25, 2017
Home Owner from Deland Florida
Jul 25, 2017
WIndow Channel Balancer
These came out of windows in a 12 year old home in Florida Here are some other Specs. Stamp on Metal : 28 D Length of METAL ONLY : 29" Overall Length with ends installed : 30" Width of Channel : Approx 5/8" Depth of Channel: Approx 5/8" I will need to order 10 of these. Please let me kn ... (cont.)
Home Owner Kenosha Wisconsin
Jul 25, 2017
Home Owner from Kenosha Wisconsin
Jul 25, 2017
springs for double hung window upper and lower sash both sides
Windows are from late 70's, this one is 44" W each sash approx. 28" high need springs and clips for both sides. spring approx. 21" long Photos included. I have spring clipped to the top of plastic channel although not sure if this is how it was originally. Do you have something like this? ... (cont.)
Handy Person 20112
Jul 25, 2017
Handy Person from 20112
Jul 25, 2017
screen latch
do you carry this latch this is a pella screen also, the 70-220 screen latch above, is that a universal part for pella screens, would it also work on sides
Quick Learner Copperopolis
Jul 25, 2017
Quick Learner from Copperopolis
Jul 25, 2017
Proper selection of channel balance
Please help identifying the correct replacement. I'm not sure if it would be the S380 or the S395. And I find nothing on selecting the proper option?? Here are the numbers: Weight: 18 lbs Height(overall): 29 3/16 Width(overall): 34 1/4 Code: 26-4-JU-CMC-7 Mfr: Philips 2009