Viewing all customer Discussions for:
Door & Window

Quick Learner 20905
Jun 27, 2017
Quick Learner from 20905
Jun 27, 2017
29" Channel balance, option 2830
My window balance is broken and can not push up to open. Would you please take a look the 3 pictures I attached. See the 3rd picture: are these the correct parts I need and good enough for my broken window balance? What else I should get. I think the S370 is what I want. 29" SERIES 370 CHAN ... (cont.)
Quick Learner Wasilla, Alaska
Jun 27, 2017
Quick Learner from Wasilla, Alaska
Jun 27, 2017
29" Series 380 Channel Balance
Hi, My name is Robyn and I have a question. Our Channel Balance looks identical to the Product Code: S380-29. It is 29 inches long and the plastic ends match 19-005 top and 15-005 shoe. There is a stamp 28 3 FR CALDWELL on it. The window is vinyl double pain and measures 26 3/4 wide and 31 1/2 l ... (cont.)
Home Owner Burlington Township
Jun 27, 2017
Home Owner from Burlington Township
Jun 27, 2017
Broken side replacement window springs
Hi, I am looking to get five sets of parts see submitted photo. Thank you.
Professional Seattle
Jun 27, 2017
Professional from Seattle
Jun 27, 2017
Please Locate and Quote
I was hoping you could help me locate this truth part. I have looked everywhere and believe that it is a tie bar, however I cannot find that size anywhere with the cone.
Quick Learner Anaheim, ca
Jun 26, 2017
Quick Learner from Anaheim, ca
Jun 26, 2017
15" series 350 mark 14 9 caldwell
Hello, my markings are 14 9 caldwell. I am confident I have the corect length and series, but need guidance on which stamp option I need. Please advise.
Quick Learner florida
Jun 26, 2017
Quick Learner from florida
Jun 26, 2017
replacement bead needed
Hi, I have an Adams house with windows installed by Keller Smith Supply. I have a window missing the top bead. The bead is flat on front when facing it and a tiny bit under .5 inch in width. I have attached a picture with the piece I am talking about from another window. Is this part 55-016 the one ... (cont.)
Home Owner Portland
Jun 26, 2017
Home Owner from Portland
Jun 26, 2017
Roller #41781 for glass slider (1 1/4" dia wheel)
Please identify the roller type I need to replace. I need two.
Home Owner San Diego
Jun 26, 2017
Home Owner from San Diego
Jun 26, 2017
Window channel balance for house built in 2003
Hello,Attached are pictures off the window channel balance I'm trying to find. Please let me know which off your replacement balances matches mine. The sash is about 15 pounds with the stamp 27 3 BSI OD.Thank you very much!Vince
Handy Person Westfield
Jun 26, 2017
Handy Person from Westfield
Jun 26, 2017
casement window locking device
Need a new locking device for a casement window, does this picture look like yours. It is attached by 2 screws on the outside of the window
Landlord Lexington
Jun 26, 2017
Landlord from Lexington
Jun 26, 2017
Trying to Repair Windows
I am having a hard time finding replacement parts. Please help if you can. Picture 1: Balance tilt--2 sizes. Size 1 is 17 inches/4 oz. Size 2 is 24 inches/5.9 oz. Picture 2: The diameter of both tilts Picture 3: Lock shoe and I don't know the name.
Handy Person Ohio
Jun 26, 2017
Handy Person from Ohio
Jun 26, 2017
Balance shoe?
Seaway manufacturing made the windows I had installed in 2000. They suggested that you may have this part? Please let me know if you need additional pics. Thank you! Tom
Contractor Austin, TX
Jun 26, 2017
Contractor from Austin, TX
Jun 26, 2017
Window Balances
How can I tell which series balances these are to order? I have to get the final number from the owner, but looking to change out 9 to 18 windows. I will also need a couple caps that go on the top of the channel of the movable sash. The "metal only" is 28" These windows are single sash, non-tilt ... (cont.)
Friend
Jun 26, 2017
Friend
Jun 26, 2017
Acceptable replacement?
Is the part 'Product Code: 39-035' an acceptable replacement for the part seen in the photo I attached? The measurements seem the same when I measured the part in attached photo. That one part of the arm just looks different. Will it still work. Thanks
Quick Learner Atlanta, GA
Jun 26, 2017
Quick Learner from Atlanta, GA
Jun 26, 2017
Window Channel Balance - Codes 2630 and 23C on the same unit
Please let me know the matching replacement Swisco channel balance to order. Thank you!
Handy Person Fayetteville PA
Jun 26, 2017
Handy Person from Fayetteville PA
Jun 26, 2017
citation 1 3/16" nylon wheel
Hi I have looked through all of your screen door rollers and can't seem to find a match. I am looking for a replacement for a Citation door with a 1 3/16" nylon wheel, with 3/16 or maybe 1/4" width to the wheel, but the mounting hub can be no more than 5/16" or it won't fit in the bracket that only ... (cont.)
Quick Learner Germany
Jun 26, 2017
Quick Learner from Germany
Jun 26, 2017
Quick Learner chicago
Jun 26, 2017
Quick Learner from chicago
Jun 26, 2017
CHANNEL BALANCE APPEARS TO BE SERIES 710
I need to replace square channel balances that appear to be series 710. They are 9/16 wide, 9/16 deep, 43 inches long, NOT ribbed. Stamped 42C 22 (and there may be some kind of stamp to the right of the '22' that looks like an L or maybe a squared off 'C'). There is a 15-003 shoe attached, and a lit ... (cont.)
Quick Learner Hayward CA
Jun 26, 2017
Quick Learner from Hayward CA
Jun 26, 2017
keylock for sliding patio door
Hi, Style of door:New castle XT/Insulate 960 (see label in pdf) I need key lock for the door. currently i can only lock from inside. Door locks on left side. Please advise if you have parts to make this into key lock entry. Thanks.
Home Owner USA
Jun 26, 2017
Home Owner from USA
Jun 26, 2017
Plastic Glazing
Dear Customer service, I am looking for 14
Home Owner highlands ranch
Jun 26, 2017
Home Owner from highlands ranch
Jun 26, 2017
sash cam top
i have to replace broken sash cam black