Viewing all customer Discussions for:
Door & Window
Home Owner
Wallingford, PA
May 24, 2017
Home Owner from Wallingford, PA
May 24, 2017
Retractable Screen Door Latch
Can you order just the plastic latch instead of the whole casing? The latch hook snapped, that is all I need. Thanks in advance.
Quick Learner
May 24, 2017
Quick Learner
May 24, 2017
Window Balance 23 4 CALDWELL
The slide is 23 inches long and the cord appears to be broken. Where can I get a replacement part?
Home Owner
Davison, NC
May 24, 2017
Home Owner from Davison, NC
May 24, 2017
3 panel sliding glass door: PPG Herculite
My 3 panel sliding glass door is a PPG Herculite K. Part No. 16CFR1201 C11. The latching system is broken. Further, while removing it a second time to take it to Home Depot for part ID, the system dropped down inside the door so I can not access it at all. (ok with me). I need a new one, please. ... (cont.)
Home Owner
Anchorage, AK
May 24, 2017
Home Owner from Anchorage, AK
May 24, 2017
double wheeled sliding glass door piece
The wheels seem to be old and worn, would like to find a replacement for this and the ones I've seen are cheap and crappy.
Home Owner
PA
May 24, 2017
Home Owner from PA
May 24, 2017
Identify anderson part
One picture is of the left side of the window the other is on the right. They appear to be the same unit but some different markings. Is 1031 the model number?
Home Owner
Virginia
May 24, 2017
Home Owner from Virginia
May 24, 2017
Cracked window casement
I believe I have an MW window and my cover around my hand crank has cracked. I have taped it in the picture. I would like to find out what part I need to replace this cracked cover. I don't know how hard it is to replace it myself, or whether I need a handyman to replace the cover. Thanks for ... (cont.)
Home Owner
Naples, Florida
May 24, 2017
Home Owner from Naples, Florida
May 24, 2017
2 sets of bifold closet doors side by side
The tile people removed the bottom bracket where two sets of bifold closet doors stand side by side. They threw it away. The top bracket is in place. I cannot put the doors back without a bracket that will accept the bottom pins of the two sets of doors.
Home Owner
Madison, Nj
May 24, 2017
Home Owner from Madison, Nj
May 24, 2017
ANDERSEN SASH BALANCE
Hi,which model should I order to replace my sash balancer for double hung windows. Numbers on my current window are: side 1 BR2 927 4 88 11600-7 side 2 11600-3 Can the same unit be used for both sides? Thank you
Handy Person
Grants Pass, Oregon
May 24, 2017
Handy Person from Grants Pass, Oregon
May 24, 2017
Lock inoperative
Hello, this 20 year old patio slider lock mechanism is inoperative. When you move the lock lever up or down, the lock arm used to travel up and out of the door, or down and recess into the door. Now, when you move the lock lever in either direction, nothing happens now. Unfortunately, there is no ... (cont.)
Quick Learner
USA
May 24, 2017
Quick Learner from USA
May 24, 2017
Milgard channel replacement
Please let me know what to order for a channel balance replacement for a Milgard Series 5245. The channel balance is 32" long. Here are pics. Thanks Derek
Contractor
Penndel Pennsylvania
May 24, 2017
Contractor from Penndel Pennsylvania
May 24, 2017
Princeton University Computer Science windows
Can you please take a look at the picture attached and let us know if this is a limit stop that your company provided to Wausau windows for the referenced project? If so I will need pricing for new ones.
Quick Learner
Mass
May 24, 2017
Quick Learner from Mass
May 24, 2017
Crank out window
This goes at the top glide of the window not sure if a bottom one is reguired
Home Owner
Elyria Ohio
May 23, 2017
Home Owner from Elyria Ohio
May 23, 2017
Need Replacement Pivot Gear
Hello: I think this is a Polaris window. Need a replacement pivot gear. Can you help?
Quick Learner
Wood-Ridge
May 23, 2017
Quick Learner from Wood-Ridge
May 23, 2017
slide bolt for storm window
Slide bolt for storm window
Quick Learner
Eldridge iowa
May 23, 2017
Quick Learner from Eldridge iowa
May 23, 2017
Latch broke
Just the thumb latch broke the plate is fine
Home Owner
Naperville, IL
May 23, 2017
Home Owner from Naperville, IL
May 23, 2017
PAPAIZ 322 storm door lock
I need to replace an old Papaiz 322. Would your 40-183 model work? I checked the measures on your outside handle view photo and the measures (6 15/16 and 7 11/16) match the Papaiz 322. Do you need any other measure to verify that can be replaced? Thank you Miguel
Quick Learner
Pharr, TX
May 23, 2017
Quick Learner from Pharr, TX
May 23, 2017
Help finding balance
Please help me to find the spiral balance. The measuring length is 28" and it has a red tip. This balance was installed in 1980. Attached are some pictures of it. Thanks.
Home Owner
USA
May 23, 2017
Home Owner from USA
May 23, 2017
Replacement locking patio door handle.
I would like to replace this handle with one that locks from the outside. The distance between screws is 5 5/16 (center to center). Please recommend a replacement handle or other solution and cc Aaron in the cc line. Thanks. Bruce
Quick Learner
St. Peter's Mo
May 23, 2017
Quick Learner from St. Peter's Mo
May 23, 2017
Hinge on tilt window
Hinge is a L shape and is mounted on bottom Also see the tension Foot . I need hinge and foot
Home Owner
SF Bay Area
May 23, 2017
Home Owner from SF Bay Area
May 23, 2017
39-351 Length of short side
Two quick questions 1. LH means from the inside of the house the hinge is on the left side, correct? 2. What is the length of the short side of the 39-351 Pella Hinge Arm. My 1998 era Pella window long side (without slide) is just less than 10" and the short side around 6" (second story window, ... (cont.)