Viewing all customer Discussions for:
Door & Window

Home Owner Concord, NC
Apr 13, 2017
Home Owner from Concord, NC
Apr 13, 2017
vinyl trim around glass
Need to re-glaze or find new vinyl trim to finish a new glass installation. A couple pieces on a previous install were damaged and would like to find enough to trim out both glass inserts. I am not able to find any sort of markings on the doors to indicate a brand or model. Hoping that you have some ... (cont.)
Home Owner spokane, washington
Apr 13, 2017
Home Owner from spokane, washington
Apr 13, 2017
cant get old screen door latch out
I ordered and received both the 83-115 screen door latch and 83-118 protector to replace. However, we cannot get the old latch out. It seems to be hanging up on something, Have watched your video several times but wont come out. Can you give us any help? Thank you
Landlord Portage, WI
Apr 13, 2017
Landlord from Portage, WI
Apr 13, 2017
Emtek 322 replacement
I have a Storm door on a rental that has an Emtek 322 that is not operating properly and needs to be replaced. I have done a bit of research and it appears that the SWISCO 40-049 would be a direct replacement, am I correct in assuming this?
Quick Learner USA
Apr 13, 2017
Quick Learner from USA
Apr 13, 2017
Wright casement window weather stripping
Hello, Need some help with weather stripping on a casement window. In the photos it looks to be round. It is in an aluminum piece surrounding the window frame. Would like to replace but don't know how. Can't pull it straight out because it falls apart. Think it has to slide in from the side but nee ... (cont.)
Handy Person Ellicott city md
Apr 13, 2017
Handy Person from Ellicott city md
Apr 13, 2017
Anderson screen door trouble
Having trouble with screen door jamming and jumping off the tracks.replaced lower wheels they seem ok. holes on upper tension springs are egged . can tension springs be replaced with wheels is there some sort of kit. what do I need to correct this. also the upper plastic trac is cracked ... (cont.)
Quick Learner Genoa City, WI
Apr 13, 2017
Quick Learner from Genoa City, WI
Apr 13, 2017
Replacing a pella vinyl single hung tilt window spiral balance
The tube diameter measure 3/8 and the tube length is 28in. The window weighs 17lbs
Quick Learner
Apr 13, 2017
Quick Learner
Apr 13, 2017
Metal lock for Viking window
Metal lock for Viking window. Same size as your plastic version. Do you have it in metal?
Home Owner Phoenix, AZ
Apr 13, 2017
Home Owner from Phoenix, AZ
Apr 13, 2017
Handle Replacement
The pull handle on the sliding glass door is broken and I need a replacement part. Attached is a picture of some series codes from the door. The color is almond or beige. Thanks! Michelle
Professional Alamo, California
Apr 13, 2017
Professional from Alamo, California
Apr 13, 2017
folding window cranks
Hello, My client recently moved into a home with K K Windows. I would like to order folding cranks for the windows, but when I researched K K Windows, I found the manufacturer is located in Ireland! Can you help me? Martha R., Interior Designer
Quick Learner USA
Apr 13, 2017
Quick Learner from USA
Apr 13, 2017
Coil balance identification
Window weight 18.6 lbs. 2 coils are #4.0 35. 1 coil is # 3.0 35. I am the person with the 3 coil balance that should be a 2 coil per the weight. I have a triple coil balance but in fact when I look online it says I should order double. Please advise
Home Owner Neenah, wi
Apr 13, 2017
Home Owner from Neenah, wi
Apr 13, 2017
Window crank
We have 2 windows were our window crank has been stripped. We need to get some replacement pieces are are not sure what the correct parts are. We do know the handle is part #45054 and the part numbers on the arms state truth 40078 and 40079. We are thinking product code 39-312 might be a match. ... (cont.)
Quick Learner North Carolina
Apr 13, 2017
Quick Learner from North Carolina
Apr 13, 2017
24b
I need one of these 24 inches and another 16 inches
Quick Learner USA
Apr 13, 2017
Quick Learner from USA
Apr 13, 2017
Emtek 322 cylinder lock
Can I replace this old emtek lock with your 40-089 key tumbler thumb turn? See photo.
Home Owner Aldie va
Apr 13, 2017
Home Owner from Aldie va
Apr 13, 2017
Window tilt latch
Trying to find this tilt latch
Home Owner Oswego, NY
Apr 13, 2017
Home Owner from Oswego, NY
Apr 13, 2017
Window Balance Andersen
I have the following numbers off the window balance on my older double hung Andersen windows. BP12 11#33 7-85 11600-1 I am going to replace the left and right side. Any help would be greatly appreciated. Thank you.
Contractor cincinnati oh 45238
Apr 13, 2017
Contractor from cincinnati oh 45238
Apr 13, 2017
26-215 in black or dark brown
Hi Tom,I recently purchased 2- 26-188 tilt latches that look like what i have but they do not match up so after measuring the 26-215 will work but do you have them in dark brown or black. Thank you Dave
Home Owner Pasadena, CA
Apr 13, 2017
Home Owner from Pasadena, CA
Apr 13, 2017
Atrium window channel balance 32 3 EX CMC 4
Hi,One of our Atrium windows falls off due to that the rope on one side of the channel balance is broken, and the other side of the rope is also wear out. we need a replacement for the channel balances. The number on the parts are "32 3 EX CMC 4" and "32 3 FX CMC 11", could you please help me to fi ... (cont.)
Quick Learner Gainesville, Florida
Apr 12, 2017
Quick Learner from Gainesville, Florida
Apr 12, 2017
Contractor omaha NE
Apr 12, 2017
Contractor from omaha NE
Apr 12, 2017
looking for covers and cranks for TRUTH ENTRYGUARD window operators
Hi I got a used window that did not have any covers or cranks . The operator says truth entryguard hope the pictures help. I think I got all the numbers in them. I just need one right hand crank and cover ,and one left hand, crank and cover thank you Ed
Handy Person rolesville NC
Apr 12, 2017
Handy Person from rolesville NC
Apr 12, 2017
Casement window cranks
I am in search of trying to find 5 of these window cranks. If memory serves me right, the window where made by MW and are now out of business. Thanks for any help you can give me