Viewing all customer Discussions for:
Door & Window

Contractor Tulsa Oklahoma
Jan 23, 2017
Contractor from Tulsa Oklahoma
Jan 23, 2017
this looks like it!
This is the latch we need to replace for our customer on their storm door Thanks Swisco!
Quick Learner North Port FL
Jan 23, 2017
Quick Learner from North Port FL
Jan 23, 2017
Window balancer
I have a 29 inch window balancer marked 28D on the bottom. I saw a post about it could be a 380 or 385 type balancer. How do you tell the difference between the two different types of shoes that are provided on the 380 and 385 types?
Quick Learner USA
Jan 23, 2017
Quick Learner from USA
Jan 23, 2017
Pivot shoe identification
Please check out the attached pictures. I'm seeking to find similar pivot shoes for a double hung, tilt window repair. The window uses a red spiral balance tube of approximately 30". The diameter of the spiral balance tube is larger than 1/2 inch. The spiral itself terminates in a double cross p ... (cont.)
Quick Learner Benicia , California
Jan 23, 2017
Quick Learner from Benicia , California
Jan 23, 2017
Parts for a balance
Balance is 21 inches (metal to metal). The edges are "hemmed". Width across the back (closed side) is 9/16. Stamped on the back - 2040gg BSI I am looking for the top and bottom plastic pieces plus the hook that is attached to the cord. Can you A identify the pieces I need to repair my old ... (cont.)
Handy Person Ellenton, FL
Jan 23, 2017
Handy Person from Ellenton, FL
Jan 23, 2017
Replacement Parts
I have 8 year old PGT single hung windows. The existing channel balance rod reads 34-9 CA2 CMC 4. Please advise replacement part number. Thank you, Jim.
Home Owner USA
Jan 23, 2017
Home Owner from USA
Jan 23, 2017
Window Replacement Locks
m looking for a slider window lock to replace the type (Fleetwood Windows) shown on enclosed pics. The 2-5/16" dimension shown causes interference with my blinds, so something that sticks out less would be ideal. Preferably in white. The mounting holes are 2-1/16" apart. Thank you for any h ... (cont.)
Home Owner Miramar, FL
Jan 23, 2017
Home Owner from Miramar, FL
Jan 23, 2017
Window Sash Top Cam
Hello, Can't seem to find a window Sash Cam part that matches these, the ones I have appear to be much "thinner" than anything I can find on line. My home is in south Florida, and I'm sure these are the absolute cheapest windows a builder could use. The window channel balances are marked with 2320 B ... (cont.)
Home Owner Houston
Jan 23, 2017
Home Owner from Houston
Jan 23, 2017
pivot cam, 2-hole tilt stud for tilt-in window
need to replace 2 tilt studs attached at each corner of the bottom end of a tilt-in window. It is L-shaped with the following dimension: 1 and 5/16"" long (1 and 1/8" long inside to the bottom L), 5/8" long on bottom L and 1/2" long upper bottom L, 1/" thick The window has a logo M at the ... (cont.)
Quick Learner San Francisco
Jan 23, 2017
Quick Learner from San Francisco
Jan 23, 2017
replace balance coil/shoe, etc.
By the looks of the pics I submitted, I believe I need (2) 15-087, (2) S180-5. Am I suppose to have 15-086 installed as well together with 15-087, or is 15-087 is all that I need to replace if I did not see the 15-086 when I took the sash out. Also, do you guys sell vinyl covers too as I had to ... (cont.)
Quick Learner USA
Jan 23, 2017
Quick Learner from USA
Jan 23, 2017
can you identify the needed handle set on my patio sliding door?
Can you identify the sliding door handle set I need for this patio door? the outside hole measures 1 1/8" X 7 1/4" and the interior screw hole are spaced 3" on center.
Quick Learner titusville florida
Jan 23, 2017
Quick Learner from titusville florida
Jan 23, 2017
parts needed
need (20) 34" 3350 and (4) 25" 2440 with (6) top sash guides and 10 take out clips question: the part number on the 2440 has an upside down A at the end and the letters B.S.I. (these letters are in the opposite direction of the part number) the part number on the 3350 has an upside down G at ... (cont.)
Handy Person Corona, California
Jan 23, 2017
Handy Person from Corona, California
Jan 23, 2017
Top Sash Guide for Sun-Air Windows
I'm trying to find replacement top sash guides for Sun-Air windows. Attached are a couple of pictures of one of the guides. Thank you
Home Owner Mpls minn
Jan 23, 2017
Home Owner from Mpls minn
Jan 23, 2017
Need repairment lock for Atrium 311 vinyl sliding patio door
Door purchased in 2011. Bronze or gold color . Hook not retracking . Recommend a part number
Quick Learner USA
Jan 23, 2017
Quick Learner from USA
Jan 23, 2017
Vinyl window sash lock 2 and a quarter by 1
Do you have sweep locks for my sliding window?
Home Owner usa
Jan 23, 2017
Home Owner from usa
Jan 23, 2017
Balance Help
Balance Help with identification
Home Owner USA
Jan 23, 2017
Home Owner from USA
Jan 23, 2017
Lockheed casement window latch
Lockheed casement window latch
Quick Learner Florida
Jan 23, 2017
Quick Learner from Florida
Jan 23, 2017
82-218 just won't fit
I tried to replace my mortise with your 82-218. As you can see, it looks identical to me. However, in addition to being very difficult to get the old mortise out (that's how it got damaged), I can't get the new one in. it looks like there's a bar running up the back of the mortise cavity, maki ... (cont.)
Home Owner magnolia, tx
Jan 23, 2017
Home Owner from magnolia, tx
Jan 23, 2017
Slide bolt for storm door window.
I have an Elixir combo door on my mobile home. The slide bolts/finger latch tips for the storm door window have broken and I am looking for replacements
Home Owner Versailles
Jan 23, 2017
Home Owner from Versailles
Jan 23, 2017
Handle pair, 40-101
I am having trouble with the lock set from a storm door that was installed about 15 years ago because it won't stay latched. It is a combination of problems, with the spring that pushes out the latch seeming to have weakened over time and there being no apparent way to replace that spring. Now, bec ... (cont.)
Home Owner Arvada, CO
Jan 23, 2017
Home Owner from Arvada, CO
Jan 23, 2017
Top Sash Guide/Channel Balance
I successfully ordered from you and installed your 18-094 top sash guides and series S-390 Channel Balances. However one of my windows does not have the same sash guide as the others. I have attached a picture of the referenced sash guide. Can I order a difference set of sash guides that would fi ... (cont.)