Viewing all customer Discussions for:

Door & Window

Hi, I'm looking for a replacement lock. This 4" x 1 1/2" X11/2" It says DNS Miami Fl on one side. The lock is in a wooden slider door. Thank you, Peter

Within the operator housing I see the following numbers: 30615 / 30894 My broken operator looks just like product code 39-090, with a different arm and link length.

Im looking to replace the current channel balances I have. I looked on the website and saw that the Series 385 was very similar to what I currently have and needed some additional guidance. Channel Balance is 30

Need help finding a replacement balcony door handle that has a similar latch like the attached photos. I forgot to take measurements of the handle but can have this information later this week. Thanks

Am not sure what to order. My balance is stamped 2790 BSI vertically and then a small DE and a large 32 . Please advise . I need 4 of them.

I have been reading through the customer service threads and first of all I must say you guys are simply amazing at customer service. Now, I have simonton single hung windows. The coils are going haywire. I believe the 15-199 is the shoe, and 15-204 "was" the cover and S165-5 seems to look right ... (cont.)

Hi - cabinets and drawers built on-site in 1979. The end of the metal brace is inserted into this bracket. There are no markings (brand or number) on the bracket. Any help would be appreciated. Tina

Markings pd no name or date

I saw this handle on your website. Please contact me with price.

Hi we are looking for these parts marked 530 for windows in our house Can you please advise Thank youKim

I have two different windows in which I require news spiral balance springs. Both windows use two 29 inch long, 3/8" diameter spiral balances with no color code. 1st sash: weight = 17 lbs 2nd sash: weight = 19 lbs Should I use S900-29 green or red tip balance? Best Regards, T Pride ... (cont.)

please review the attached picture. What you don't see is the fact that the part where the window attaches sticks out about an half of an inch. Looks exactly like part number 15-048.

If you can match these up to a model/order number please

Need replacement handle/lock part shown in photo.

Two LH window cranks are apparently stripped and need replacement. Obviously, this photo is of the RH side that works. On the mechanism, the name WindowGard Truth and the number 20755 is stamped. Thank you.

One of the Caradco window operators in my condo does not open the window when cranked unless the closed window is started to open by manually pushing it. There seem to be too much play in the crank rotation. The arms of the opening mechanism are marked "EntryGuard" and "20755". the Caradco name is ... (cont.)

Looking for replacement latch.

I have the original locks like these and the white metal laches keep breaking. ARE YOUR LOCKS MADE FROM WHITE METAL OR PRESSED STEEL. I f I do not have the lash completly pull back they snap off.

Pivot lock shoe... I'm not totally sure which one it is I need. I'm going to need about a dozen and would like to get it right.

Looking for spline to fit storm metal storm windows that are mounted over single hung windows. The larger glass panels are thicker glass and won't permit the use of the standard spline. Where can I find an extremely thin spline that t can be used? Thank you