Viewing all customer Discussions for:
Door & Window

Quick Learner west palm beach
Jul 12, 2016
Quick Learner from west palm beach
Jul 12, 2016
18" channel balance 1720
The 18" (1720) balance I need appears to have 15-005 bottom sach and 19-037 top sash. I am a contractor and need to change them for 14 windows (total needed 28). do you have any fully assembled I can order? Thanks, Nick
Home Owner ohio
Jul 12, 2016
Home Owner from ohio
Jul 12, 2016
rear mount casement latch 38-036
hello would like to know if this item is designed to stay in the open position while opening or closing window? thanks current latches are broke and do not stay up
Handy Person Corinth VT
Jul 12, 2016
Handy Person from Corinth VT
Jul 12, 2016
Window ballast replacement
Looking for ballast part to replace one shown in image. Stamping reads J48 725 10-88. Thanks.
Home Owner Austin, TX
Jul 12, 2016
Home Owner from Austin, TX
Jul 12, 2016
Cover piece for 84-026?
Hi, I am looking for a replacement for this corner roller of a screen door. I believe the measurements correspond to your part 84-026 "1-1/8" x 13/32" Corner Screen Roller Assembly, 15/16" Wheel." However, ours has a cover piece attached to it that is not removable. Your picture either doesn't h ... (cont.)
Contractor michigan
Jul 12, 2016
Contractor from michigan
Jul 12, 2016
40-197 mortise strike plate measurements
What is the measurement from the top of one latch hole to the top of the other latch hole? How long and wide are the latch holes? Is this item available in bright brass finish?
Jul 12, 2016
Jul 12, 2016
old andersen sliding glass door
We carry two types of rollers for Anderson doors. The older roller is 81-018 the newer style is 81-128. The 81-128 is for patio doors manufactured by Anderson after April 1982.
Contractor 01701
Jul 11, 2016
Contractor from 01701
Jul 11, 2016
double hung window
7/8 insulated glass com who installed American Window and door out of Pawtucket RI. no longer around.
Home Owner Lancaster, MA
Jul 11, 2016
Home Owner from Lancaster, MA
Jul 11, 2016
Replacement Jalousie Window Operators
I am looking for replacement jalousie window operators for my parents' sunroom. The windows are approximately 20 years old. The original operators are brown (or bronze) in appearance. One of the operators has the following information cast into the parts: On crank 11500-11 PAT PEND Inside stat ... (cont.)
Quick Learner jacksonville,fl
Jul 11, 2016
Quick Learner from jacksonville,fl
Jul 11, 2016
Contractor Kerrville, TX
Jul 11, 2016
Contractor from Kerrville, TX
Jul 11, 2016
window sash springs
the spring measures 3/8 don't know what series to order it is 30" long
Home Owner Reisterstown, MD
Jul 11, 2016
Home Owner from Reisterstown, MD
Jul 11, 2016
GAPCO Series 190 Window
I have several broken frame (top of the lower sliding window).
Home Owner Yorktown heights, new ...
Jul 11, 2016
Home Owner from Yorktown heights, new york
Jul 11, 2016
Phillips single hung window
Windows have spiral balances and plastic shoes. Some shoes seem to be broken and will not hold the balance in place. The flat end of the balance has two raised bumps that seem to fit above and below the shoe probably to keep the balance from moving vertically once seated in the shoe. windows were in ... (cont.)
Quick Learner Spring Valley, NY
Jul 11, 2016
Quick Learner from Spring Valley, NY
Jul 11, 2016
Tilt latch ID
Please see the two scans showing the exact tilt latch that I need, though I need a right one missing from my window. This accompanies my samples, S23992 and S23987.
Quick Learner Mesa, AZ
Jul 11, 2016
Quick Learner from Mesa, AZ
Jul 11, 2016
Alenco Glazing bead
I recently had some window work done and the glazing bead was damaged. It is tan vinyl snap in glazing bead. The bead is 3/4" wide and the snap area is 1/4".
Contractor Churchville, Pa
Jul 11, 2016
Contractor from Churchville, Pa
Jul 11, 2016
Patio Door Roller
I am looking for a patio door roller. The wheel is nylon with a 1 9/16" diameter.
Quick Learner Rochester ny
Jul 11, 2016
Quick Learner from Rochester ny
Jul 11, 2016
Casement Operator
I have Windows that look like Anderson Windows in my condo. One of the casement operators has been taken off and it's defective. I have sent a picture of the other operator that is still good. It opens the window from the left side of the window. The one I need would open the window from the right s ... (cont.)
Handy Person Virginia Beach VA
Jul 11, 2016
Handy Person from Virginia Beach VA
Jul 11, 2016
replacement for balance spring on my tilt out/in windows
I am looking for a replacement for my balance spring broken pieces, i have included the best picture i can take. i think the broken piece is a pivot shoe based on similar pictures i see on the website The dimension of my part as close as i can measure is 2 inches high by 15/16 wide by 5/8 deep. no ... (cont.)
Home Owner USA
Jul 11, 2016
Home Owner from USA
Jul 11, 2016
Operator ID Help
Operator ID Help and bracket
Quick Learner Auburn Hills, MI
Jul 11, 2016
Quick Learner from Auburn Hills, MI
Jul 11, 2016
Can't get pivot bar in shoe.
I have 2 new Pivot Bars, code #26-226 - to fit into the Coil Balance Shoes, code #15-177 on my vinyl window. Now that the parts are all in place, I'm finding it impossible to get the window back in place because I can't get the Pivot Bars to fall in place on the Balance Shoe slots. The Balance ... (cont.)
Home Owner USA
Jul 11, 2016
Home Owner from USA
Jul 11, 2016
Help Identifying Rollers
I have attached 5 pictures that I hope will help you identify the correct replacement sliding glass door rollers. Each picture has a ruler included in the picture to help you with the size of the unit. The wheel is one inch in diameter. The body is stamped "PRODUCTION ENT" on one line and " ... (cont.)