Viewing all customer Discussions for:
Door & Window

Quick Learner Mechanicsburg, PA
May 12, 2016
Quick Learner from Mechanicsburg, PA
May 12, 2016
Pivot shoe identification
Which pivot shoe do I need?
Quick Learner Wynnewood, PA
May 12, 2016
Quick Learner from Wynnewood, PA
May 12, 2016
Truth Casement Window Lock20156R
I am looking for a left and right hand replacement for this lock.
Home Owner Ponte Vedra, Florida
May 12, 2016
Home Owner from Ponte Vedra, Florida
May 12, 2016
Patio screen door replacement rollers......16 required
1" diameter nylon ( plastic ) roller. Please confirm availability.
Quick Learner Minneapolis, MN
May 12, 2016
Quick Learner from Minneapolis, MN
May 12, 2016
Balance ID
Need to get replacement parts and tensioning tool. I attached a photo showing a spiral balancer 25", red ended, tube looks like it's 1/2" must be 9/16" or 5/8". I need 10 tubes, the tool and probably should order some heels(?), toes(?), shoes(?) whatever the balancer hooks into...B^) Thanks for your ... (cont.)
Quick Learner
May 12, 2016
Quick Learner
May 12, 2016
Patriot window
I have a 23 inch balance 5/8 diameter w a red tip. The window is a patriot 82.
Quick Learner
May 12, 2016
Quick Learner
May 12, 2016
Spring loaded Window Part
This part in picture needs to be replaced in two Windows. It has the numbers 2430 engraved on it.
Home Owner Laguna Hills, CA
May 12, 2016
Home Owner from Laguna Hills, CA
May 12, 2016
1/2" Top Sash Guide
I need to find a 1/2" width x 1/2" depth top sash guide similar to your 18-009 (which is 5/8" width x 19/32" depth). Is one available? Derek
Quick Learner Holly Springs, North C...
May 12, 2016
Quick Learner from Holly Springs, North Carolina
May 12, 2016
Window parts needed
I need some help locating a couple of window parts that need replacing for a double hung, wood window, that is about 15 years old. The parts shown in my photos are in good shape and are only a representation of what is needed. The pin has broken off and the sash guide (?) has also broken. I am ... (cont.)
Home Owner New York
May 12, 2016
Home Owner from New York
May 12, 2016
Window Operator?
Hello, I have a crank operator window that doesn't open anymore. I have attached a picture, and I couldn't find a product that matches it. The handle seems fine, but when I turn the window operator, the window doesn't open. Looking at the screw part, the piece inside seems to be stripped, but I am n ... (cont.)
Home Owner
May 12, 2016
Home Owner
May 12, 2016
Handy Person Columbus, Ohio
May 12, 2016
Handy Person from Columbus, Ohio
May 12, 2016
Alco Tilt windows
Hello, I have Alcoa tilt windows and would like to make sure I'm ordering the correct replacement spiral spring. Attached are some pictures. i need to know where to measure the spring. i think i have a 3/8 diameter and length is 35 inch. any help would be appreciated.
Quick Learner Tampa
May 12, 2016
Quick Learner from Tampa
May 12, 2016
Guides for window
Please help identify these guides. Windows are 40 years old. Non tilt, with 3/8" spiral balancer with red tip.
Home Owner Denver
May 12, 2016
Home Owner from Denver
May 12, 2016
Balance identification
Hi, I need help finding replacement springs. I have included a couple of photos. The old part is marked 26DS, sideways BSI or BSL (not sure) and then NL 32. I have included the end fittings in the photos too. The length of the metal is 27", the width is 1/2" and the depth is 5/8". I also need the ta ... (cont.)
Quick Learner USA
May 12, 2016
Quick Learner from USA
May 12, 2016
Latch and deadbolt question
I have seen your 40-131 but am curious if you have one the is a little longer. My latch is approximately 5 1/4
Home Owner bolingbrook,ill
May 12, 2016
Home Owner from bolingbrook,ill
May 12, 2016
How to replace pivot shoe
how does one replace pivot shoe in channel?
Quick Learner Philadelphia
May 12, 2016
Quick Learner from Philadelphia
May 12, 2016
This tilt latch
This is a tilt latch that I am looking for do you have? I am needing two of them the other broke as well when getting the measurements.
Quick Learner Minneapolis
May 12, 2016
Quick Learner from Minneapolis
May 12, 2016
Multiple broken pivot shoes.
Purchased this house and found a few broken window shoes. Unknown window brand. Also I'll need a tool to remove the shoes.
Quick Learner Texas
May 12, 2016
Quick Learner from Texas
May 12, 2016
window channel series 351 - 2790 ?
Greetings, looking for replacement channel for large 47" x 71" alenco window. Believe the series is 351, 28" length - however existing channel has "2790 hc 35 B.S.I." stamped onside. Can you confirm replacement? Have other pics as well. Thxs Ralph
Home Owner USA
May 12, 2016
Home Owner from USA
May 12, 2016
Home Owner
May 12, 2016
Home Owner
May 12, 2016
Replaceable kitchen drawer track wheels
Hi just found your website. I am attempting to replace The small plastic drawer wheels for 7 inside drawer tracks. Attaching done Photos measurements in between 1/2" to 5/8" We did try buying some new Tracks but didn't work out. Attached 5 photos last one is the track drawer first In to. A ... (cont.)