Viewing all customer Discussions for:
Door & Window

Quick Learner Nj
Apr 26, 2025
Quick Learner from Nj
Apr 26, 2025
Track
Kensington trak ll t14
Handy Person Minneapolis, MN
Apr 26, 2025
Handy Person from Minneapolis, MN
Apr 26, 2025
Handleless Secondary Casement Sash Lock
It is a Truth product with the number 45189 2, manufactured about early 1998. Please note that photo 1 does not include the vinyl latching mechanism along with the steel pin that engages a traveler in the window frame to operate multiple latches with a single handle. That is the part that is broken ... (cont.)
Handy Person Arizona
Apr 26, 2025
Handy Person from Arizona
Apr 26, 2025
Replacement rollers for better built sliding windows
I'm looking for replacement rollers but unfortunately these windows are 30 years old and have no markings other than the better built name on the locking mechanism. Can you advise if you have any replacement parts please.
Handy Person Florida
Apr 26, 2025
Handy Person from Florida
Apr 26, 2025
Top sash guide
I have looked at your top sash guides and the 18-110 seems to resemble the old sash guide with one significant difference.The screw hole for all of your sash guides seem to be in the section farthest away from the cap. My sash guide has the screw hole in the section near the cap. Am I looking at thi ... (cont.)
Home Owner Brookfield, ct
Apr 26, 2025
Home Owner from Brookfield, ct
Apr 26, 2025
Spiral tilt balance
Need to replace two. Seems like there is a plastic tube around the iner spring. The plastic tube measures 24". Do I also need a tension tool to install?
Home Owner Omaha, NE
Apr 26, 2025
Home Owner from Omaha, NE
Apr 26, 2025
Repair Parts for Window
I caanot seem to locate repair parts for this broken balance. I am sure it will have to be substituted because the spring alone has not beenlocated on your web site. Spiral spring surrounded by a 29” tube with a clip internal to the spring at the top. This all screws into the frame through the ... (cont.)
+1
Quick Learner Williamsburg, VA
Apr 26, 2025
Quick Learner from Williamsburg, VA
Apr 26, 2025
Parts identification
Hi, I am interested in some replacement parts. I do not know what it is called, but I think it is called the balance. I have included 3 pictures from the one needing replaced. thanks,Susan
Quick Learner Arkansas
Apr 26, 2025
Quick Learner from Arkansas
Apr 26, 2025
Identifying Balance
I need to replace several balances in my home. Most of the balances are labeled with "U B 26C". However, I found one labeled "09/29/04 Unique Balance 26C". I'm presuming that is the date of manufacturing. The balances measure: L: 27" W: ~9/16" The sash weight: 16.5 lb Please let me know if any add ... (cont.)
+2
Home Owner Hudson NY 12534
Apr 26, 2025
Home Owner from Hudson NY 12534
Apr 26, 2025
Window - one side part broken or missing
Hello,pictures are of a Harvey window installed 12 years ago. Need replacement for right side. Thsnks!
Home Owner
Apr 26, 2025
Home Owner
Apr 26, 2025
Herculite KCAN2 lock
My sliding glass door need new lock . On the glass I findPpg Herculite KCAN2-12.1 M dot 165
Quick Learner Mobile Alabama
Apr 26, 2025
Quick Learner from Mobile Alabama
Apr 26, 2025
Balance
1st pic: unassembled parts 2 and 3: balance cover and hex nut while on window track 4 and 5: anchor where pins sit on
+2
Home Owner Hackettstown, NJ
Apr 26, 2025
Home Owner from Hackettstown, NJ
Apr 26, 2025
Replacing plastic connector at the end of the tension string
Hi, I don't know what these are called and need to replace a bunch of them. I don't know the window manufacturer. There is no indication, name or model on the window. My home is a pre-fabricated colonial built in 1987. In Hackettstown, NJ. If that helps to identify. I greatly appreciate any guidance ... (cont.)
+2
Home Owner Somerset
Apr 26, 2025
Home Owner from Somerset
Apr 26, 2025
Window balance
I am looking for window balance but i dont know which one is perfect for my window. Can u please help me. Length is 33"
Home Owner Indianapolis
Apr 26, 2025
Home Owner from Indianapolis
Apr 26, 2025
I need coiled balance springs which were broken. I do not see # on tongue because I do not have a tongue. The wide is 1/2 inch
This window 25 years old. Will I need 2 springs for each side of the window? Where I can see video for installation?
Quick Learner Westport, CT
Apr 26, 2025
Quick Learner from Westport, CT
Apr 26, 2025
Handle/ hardware for a Guardian slider
Looking for a replacement handle for a guardian slider. Stamp on the slider says Guardian ANSI Z97.1 - 1984. Stamp is shown in one of the pictures. Thank you! - Ben
+2
Quick Learner Depew NY
Apr 26, 2025
Quick Learner from Depew NY
Apr 26, 2025
Home Owner Nj
Apr 26, 2025
Home Owner from Nj
Apr 26, 2025
Need reply for double coil plastic housing.
Origional plastic housing retainer for Siminto windows cracked, faulty design.
Home Owner Bellevue WA
Apr 26, 2025
Home Owner from Bellevue WA
Apr 26, 2025
Crank handle
I have crank handle on my windows that are not operating. If I send you pictures can you recommend replacements. What else do you need to recommend parts. It would also be helpful if you knew of local company who could do the repairs. Thanks Ed
+1
Contractor Arkansas
Apr 26, 2025
Contractor from Arkansas
Apr 26, 2025
Looking for replacement balances
These balances are on a Jeld wen double hung tilt window. I see a 26C stamped on them. Window is brand new and the balances are sticking causing the string to be very loose and then popping into place when the window is raised about 3/4 of the way up.
+1
Home Owner Orono Maine
Apr 26, 2025
Home Owner from Orono Maine
Apr 26, 2025
double hung window part
My upper part window dose not stay closed and slides down