Viewing all customer Discussions for:
Door & Window

Home Owner
Mar 24, 2016
Home Owner
Mar 24, 2016
Handy Person Naples FL
Mar 24, 2016
Handy Person from Naples FL
Mar 24, 2016
Nuair window channel balance
I have 4 Nuair windows where the window channels have failed. I have attached photos. The winows are single hung, the movable sash is apprx. 50" W X 31" T and using a bathroom scale they weigh about 24lbs. We bought the home new, and these 4 windows never worked smoothly, the balance springs always ... (cont.)
Home Owner BRAMPTON
Mar 24, 2016
Home Owner from BRAMPTON
Mar 24, 2016
Replacing rollers on door
Your how to videos are amazing and truly helpful. I'm still having trouble replacing my roller wheels on my patio sliding screen door. The product # that I ordered from you is 95-227 for the corners. Can you give me a little more help please? Any help would be greatly appreciated. Thanks in adva ... (cont.)
Home Owner Texas
Mar 24, 2016
Home Owner from Texas
Mar 24, 2016
New storm door lock
I need some serious help! Tried to replace storm door lock and totally jacked it up. Current lock isn't cutting it. Screws have fallen out and lock won't lock. Help! Handle plate is 8-1/8 with 7/8 Door plate is 7-5/8 3/4
Quick Learner Massachusetts
Mar 24, 2016
Quick Learner from Massachusetts
Mar 24, 2016
Certainteed Patio Door Handle Replacement
Trying, so far, unsuccessfully, to replace the door handle on my slider. If anyone can help me out here I would be most appreciative!
Home Owner USA
Mar 24, 2016
Home Owner from USA
Mar 24, 2016
crestline door handle
Hello, I have a Crestline sliding door and the handle is broken. Best I can tell is the I.D. number inside the panes of glass is L30402Y42B4M. I bought the door back in 2003 if that helps too. Please let me know how to order or where I can get a new handle assembly. Thanks, Tom
Quick Learner Kentucky
Mar 24, 2016
Quick Learner from Kentucky
Mar 24, 2016
Pivot shoe
Vinyl windows made by Pennco. Part looks fine but metal cam is broken. Has brake on back. Do you have a compatible part to replace entire assembly?
Professional
Mar 24, 2016
Professional
Mar 24, 2016
Top tilt latch
Top tilt latch part number needed.
Landlord Elizabeth, NJ
Mar 24, 2016
Landlord from Elizabeth, NJ
Mar 24, 2016
Looking for a previous order 22" Window Balance (I think it might be a custom piece)
I have an old invoice from Swisco for this balance. (Custom) 2130 Balance with 19-008 and 15-025 attached S100-22. Its a 22" window balance. I would like to order some more. However, I couldn't find them in the selection on your website. Including a couple pictures as a reference. Thanks for your he ... (cont.)
Home Owner Belleville, IL
Mar 24, 2016
Home Owner from Belleville, IL
Mar 24, 2016
1960 era aluminum non-tilting double hung window parts needed
I am attempting to locate replacement spiral balance bracket shoe (guide/spacer) made of white plastic. Likewise for the top sash cam (guide/spacer) made of white plastic as shown in attached pdf doc pictures. Also looking for replacement window latch and keeper as shown in attached pdf doc pict ... (cont.)
Home Owner Seattle , WA
Mar 24, 2016
Home Owner from Seattle , WA
Mar 24, 2016
Replacement Andersen balance
I've used the Andersen chart to identify my window size as 23 15/16" x 40 7/16" #3846 Narroline
Home Owner wesley chapel fl
Mar 24, 2016
Home Owner from wesley chapel fl
Mar 24, 2016
door roller
Gents I hope you can help me find this roller. The wheel diameter is 1-11/16" and they were installed new in 96. The wheel has "Saunders Engineering Corp, Miami FLA" stamped on it but I can't find any other ID numbers on the door frame or roller. No luck looking anywhere else online. Thanks, T ... (cont.)
Home Owner Los Angeles, CA
Mar 24, 2016
Home Owner from Los Angeles, CA
Mar 24, 2016
2-point Double Hook Sliding Door Lock
I have a 2-point Double Hook Sliding Door Lock that is broken at one of the hooks. The mechanism is 10
Quick Learner North Carolina
Mar 24, 2016
Quick Learner from North Carolina
Mar 24, 2016
Hurd? Rivco?? Glazing
Attached are pictures of the window and a cross section of the existing bead. From your product the 55-050 appears to be the closest picture match to what I need but the 55-175 6' Hurd/Rivco was what we thought we might need if the 9/16" is the width of the trim and 1 1/8" is the depth (down into ... (cont.)
Quick Learner
Mar 24, 2016
Quick Learner
Mar 24, 2016
Balance Top
The balance top is black, the top part measures 14/16ths by 1/2 inch. The length is 1 and 2/16ths inch.
Home Owner Ohio
Mar 24, 2016
Home Owner from Ohio
Mar 24, 2016
Home Owner USA
Mar 24, 2016
Home Owner from USA
Mar 24, 2016
Need help finding parts
I have a spiral balance that measure 20 inches of the cylinder. Window is quite heavy 30 lbs. I need the tilt mechanism, spiral, safety lock, and balance.
Quick Learner Ridley park pa
Mar 24, 2016
Quick Learner from Ridley park pa
Mar 24, 2016
Snap in glaze
Can you match this with something close I'm having a hard time finding the right fit
Quick Learner 32819
Mar 24, 2016
Quick Learner from 32819
Mar 24, 2016
Right and left casement operatoe
Imprinted with Wright and Toronto on arms. They have rusted out.what parts do I need? Thanks!
Contractor Hobe Sound Fl
Mar 24, 2016
Contractor from Hobe Sound Fl
Mar 24, 2016
Nu Aire channel balancer
I have Nu Air windows that need new balancers. The sash guide is aluminum and the top end of the balancer is attached to the sash with a small screw. The only markings on the balancer is 2920. Is this available or is there a substitute.