Viewing all customer Discussions for:
Door & Window

Handy Person Central California
Mar 1, 2016
Handy Person from Central California
Mar 1, 2016
confirm balance option
Hello, I just wanted to confirm prior to ordering: I believe I have a series 390 balance after comparing and measuring my existing parts to the tops and shoes on your site. The channel is 28" long but I am not sure exactly which option to choose as my balance isn't stamped with a 4 digit code ... (cont.)
Home Owner El Dorado Hills, CA
Mar 1, 2016
Home Owner from El Dorado Hills, CA
Mar 1, 2016
Top Sash Guide Replacement
I am looking for the replacement part for this top sash guide. I have a few that are broken, which are causing the channel balances to come out. The width is 5/8" and the length is 1 23/32". The top square is 13/32" wide by 5/16" tall. It looks similar to part number 18-171, but the top piece is abo ... (cont.)
Quick Learner orlando,fl
Mar 1, 2016
Quick Learner from orlando,fl
Mar 1, 2016
Okay to use higher weight for my balance?
my balance color looks like red( most of the color tip broke off) going by the weight on your site ,is it ok to use the higher weight from a max of 22 to 24 or 26.
Home Owner Colorado
Mar 1, 2016
Home Owner from Colorado
Mar 1, 2016
Window mechanism
Looking for balance sash for kinro single hung Windows. Has a spiral rod that is inside of a metal tube. The seal or stopper at the bottom of the metal tube goes up in the tube because the tubing has expanded and now has a gap ( see photo #3) This is probably due to sun and heat on the west side o ... (cont.)
Home Owner Austin, Teas
Mar 1, 2016
Home Owner from Austin, Teas
Mar 1, 2016
Roller wheels for flat file cabinet
Looking for Rivet Axle type of roller wheels for flat file cabinet. 1" diameter, 1/4" thick, 1/2 deep. If no rivet type are available please include other options. Thank you Joel
Quick Learner Jackson Mo , 63755
Feb 29, 2016
Quick Learner from Jackson Mo , 63755
Feb 29, 2016
Patio door internal lock
It has made in USA stamped on that side. It also has the number "1297" stamped on it. What size to order to replace it?
Quick Learner San Bernardino, CA
Feb 29, 2016
Quick Learner from San Bernardino, CA
Feb 29, 2016
Balance springs for series: CoronadoDH AAMA/NWWDA 101/1.S.2-97 H-R25-54x72 window
Hello, I need replacement balance springs for the top sash of a double-hung bathroom window. Can you assist? Thanks, DE
Handy Person Kenner La.
Feb 29, 2016
Handy Person from Kenner La.
Feb 29, 2016
Jordon Window 2030 Balance
I need to order 2 of these parts for a Jordan window. Please advise process.
Home Owner Reno, NV
Feb 29, 2016
Home Owner from Reno, NV
Feb 29, 2016
EntryGard 2 Arms Independent
I purchased part # 39-031, which looks identical to my window operator. However, when I received the new part, the 2 arms operate in unison, whereas my arms are independent of each other. The small arm must be a security feature to make sure no one removes the window once they unhook the long arm, ... (cont.)
Quick Learner maui HI
Feb 29, 2016
Quick Learner from maui HI
Feb 29, 2016
replacement clip
Please send the replacement part number and schematics of the part, please.
Quick Learner Arroyo Grande, CA
Feb 29, 2016
Quick Learner from Arroyo Grande, CA
Feb 29, 2016
Sliding door handle hardware
I need to replace this part (DNS Ind. 12, inside pull 1400 series) I believe I should order 82 008 Daryl Patio handle. 6 5/8 is correct. Can you confirm that this part is the correct replacement? Thank you. Tom
Landlord State College, PA
Feb 29, 2016
Landlord from State College, PA
Feb 29, 2016
Balcony Door Wheel
To Whom It May Concern: We are looking for a replacement balcony door wheel. It is 2 3/4" long, 1 1/2" high, 1/2" wide, and the wheel is 1 1/4". Do you have something that would work for us?
Home Owner
Feb 29, 2016
Home Owner
Feb 29, 2016
Need Hand cranks for casement window.
Numbers on handle are 60-c-7041-62 I believe it is an Anderson window as I saw Anderson stamped in the edging on the screen. I called Anderson and they said they did not have this part???? I need 5 of these. The crank has a 3/4 inch hexagon that inserts into the window piece. Total length of e ... (cont.)
Quick Learner USA
Feb 29, 2016
Quick Learner from USA
Feb 29, 2016
Alcan window part(s)
Hello, Below please see a picture of a glide(?) that fits into a window in my sister's home. The number "3620 W" appears stamped on the metal casing that holds the spring mechanism. With your response please let me know if you might direct me to some "assembly" guidance as I have no idea (exce ... (cont.)
Professional Marquette, Mich 49855
Feb 29, 2016
Professional from Marquette, Mich 49855
Feb 29, 2016
tilt window latach
I am looking for replacement tilt window latch. I am maintenance manager of two restaurants and two Hotels. These parts have no manufacturer. Just a patent number on back #51,139,291. A 9D and a 75. If this is any help. The part is round on the back end and broken in the picture. Thanks for yo ... (cont.)
Quick Learner USA
Feb 29, 2016
Quick Learner from USA
Feb 29, 2016
Balance ID help
Please i need help with this channel balance that needs to be replaced. Its 32" Thank you and looking forward to hear from you.
Contractor Hamilton NJ
Feb 29, 2016
Contractor from Hamilton NJ
Feb 29, 2016
Window crank for a thermal guard casement window 30842R
My name is Ken I am a general contractor trying to locate the above mentioned hardware
Quick Learner Granbury, TX
Feb 29, 2016
Quick Learner from Granbury, TX
Feb 29, 2016
Broken Tilt Shoe
I have already posted about this one and thanks for the response. We were able to remove the broken shoe and now we need a new one just like it. The balance is still good. Here is a picture of the broken shoe and a scan with the measurements I took with a caliper. If you look real close, you will ... (cont.)
Handy Person Irvington, NJ
Feb 29, 2016
Handy Person from Irvington, NJ
Feb 29, 2016
Tilt bar id
Can you produce a part number and cost for the attached item.
Quick Learner Pennasylvania
Feb 29, 2016
Quick Learner from Pennasylvania
Feb 29, 2016
coil balances breaking
Why do these break constantly. It seems they get a kink in them and then break