Viewing all customer Discussions for:
Door & Window

Home Owner Eugene, OR
Feb 15, 2016
Home Owner from Eugene, OR
Feb 15, 2016
Part that holds up & down position of window
Attaching pictures of window and broken parts that need replacing. We can't find anywhere locally. We've been told parts are no longer made. If no longer available, can you suggest a substitute part that will work? These windows are about 15 years old. Thanks.
Landlord Hamilton NJ
Feb 15, 2016
Landlord from Hamilton NJ
Feb 15, 2016
Looking for window balances
Hi, I am from Red Oak Apartments, LLC in Hamilton NJ and we need the attached window balances. I can't find them anywhere and I was wondering if by the pictures we sent you, they can be identified. The previous owners of this property, Altman Management, might have bought them from you. Thank y ... (cont.)
Quick Learner Florida
Feb 15, 2016
Quick Learner from Florida
Feb 15, 2016
Replacement window crank
the small arm that attaches to the window has the number 76 on it. 5 1/8" from top hole to bottom hole. 1 1/8" 2 bottom holes. thread is 1/4". small rm length is 2.5"
Professional Spring City, PA
Feb 15, 2016
Professional from Spring City, PA
Feb 15, 2016
CAPITAL #450 SERIES WINDOW BALANCE
I AM LOOKING FOR A SERIES #770 BALANCE THAT IS STAMPED 33E. IT CAME OUT OF A CAPITAL #450 SERIES WINDOW. CAN YOU GIVE ME PRICE AND AVAILABILITY FOR IT. THANKS, DAVE
Home Owner Lewisburg, WV
Feb 15, 2016
Home Owner from Lewisburg, WV
Feb 15, 2016
Pella door bottom--8 yrs old
I recently found a draft coming in beneath our front door, so I removed the door and found the door bottom was damaged I found was appeared to be an equivalent at the local home store, but it turned out not to fit. This is a kerf-type door bottom with a combination of fins and bubble tubing. The ... (cont.)
Handy Person Bonita Springs, FL
Feb 15, 2016
Handy Person from Bonita Springs, FL
Feb 15, 2016
Window Balances
I have Alenco double hung windows. Can I use 2840 window balance to replace a 2830?
Quick Learner Miami, Fl
Feb 12, 2016
Quick Learner from Miami, Fl
Feb 12, 2016
Top Sash Guide
Will 18-036 work for me?
Quick Learner
Feb 12, 2016
Quick Learner
Feb 12, 2016
Searching for kelstar
I was wondering if you have any of these? I believe the window manufacturer is kel star. Thanks
Home Owner USA
Feb 12, 2016
Home Owner from USA
Feb 12, 2016
Need new rollers and handle
Attn. Swisco. Just talked to you and I need two new rollers and possibly a new handle/lock setup. This triple sliding glass patio door is about 144
Home Owner Boynton
Feb 12, 2016
Home Owner from Boynton
Feb 12, 2016
New balances but windows do not operate smoothly
Hello. I just received my S385-30 (2950) balances from you guys and have it installed. Everything works and functions as it should but I was wondering if you had any recommendations as to what I could do to get my windows operating smoother. I don't know what the technical terms for the window are b ... (cont.)
Quick Learner Nantucket MA
Feb 12, 2016
Quick Learner from Nantucket MA
Feb 12, 2016
Andersen window sash balance
I believe these are the original windows in the house dating to 1984. The sash cords have broken on the lower sashes. I watched your video (excellent) and removed one pair. The markings are Andersen Corp Bayport Minn. 11600-17 and E60 9#27 8 83. Overall measurement is 6 3/4 by 3 inches. Length ... (cont.)
Contractor Bend or
Feb 12, 2016
Contractor from Bend or
Feb 12, 2016
Glazing & two sided tape.
Needing to replace the glazing in Pic attacted / also the 2 sided sticking tape. Please advse. jack
Quick Learner Jacksonville Fl
Feb 12, 2016
Quick Learner from Jacksonville Fl
Feb 12, 2016
35" travel length for a 48" long window
Egress Coil Balance S165-6 3/4" , double checking to be sure this balance will fit or work on a 48" length window. I see it states 35" travel space and is any other part needed to be replaced at the same time?
Quick Learner USA
Feb 12, 2016
Quick Learner from USA
Feb 12, 2016
100 of this roller
Please look at this roller assembly and tell me what you have that would match . I'M Going To Need A Large Quantity 100 or so. Do you have a part that would match this one? We Don't Want To Make any Mistakes Thank You
Handy Person Mundelein, IL
Feb 12, 2016
Handy Person from Mundelein, IL
Feb 12, 2016
Sliding door lockset
I am looking for a replacement lockset for a sliding patio door. This door is narrower than normal.
Quick Learner Bradenton FL. 34207
Feb 12, 2016
Quick Learner from Bradenton FL. 34207
Feb 12, 2016
1973 mobile home sliding glass door rollers
My rollers have no casing. They have a pin through the middle which fits directly into the bottom casing of the door. I need 4. Can you help me out?
Handy Person USA
Feb 11, 2016
Handy Person from USA
Feb 11, 2016
Glazing bead identification
Do you have this glazing bead?
Home Owner California
Feb 11, 2016
Home Owner from California
Feb 11, 2016
Need replacement Handle Kit
It is marked Canadian Patent No. 919213 Patented 1973 and Pat. No 3.596.954 it is 7 1/4" long and between the screw holes is 5" and there is the lock apparatus comes out of a 1 inch square.
Quick Learner Florence, SC
Feb 11, 2016
Quick Learner from Florence, SC
Feb 11, 2016
casement window crank (male)
I am looking for a casement window crank (male) that has a button on the top of it. I found a picture on line that says it might be a roto op05-7810, which is discontinued. Do you carry any of these?
Home Owner Seminole, FL
Feb 11, 2016
Home Owner from Seminole, FL
Feb 11, 2016
part # 39-537
What is the distance between mounting holes, center-center, of part # 39-537? Thanks