Viewing all customer Discussions for:
Door & Window

Home Owner Ellensburg, WA
Dec 14, 2015
Home Owner from Ellensburg, WA
Dec 14, 2015
Vinyl window handles
I would like to purchase some of your window lifts to install on my vinyl windows where the original ones have broken. They were the pop out kind that were inserted into a long vertical hole that was drilled into the frame. Your lifts (#26-116) would cover the hole nicely and provide me with a way ... (cont.)
Quick Learner Park Falls, Wisconsin
Dec 14, 2015
Quick Learner from Park Falls, Wisconsin
Dec 14, 2015
Jeld Wen awning window operator
I have a Jeld Wen awning window located 14 feet above the floor. I need a gear box to redirect the spindle for the crank handle to a downward orientation so I can use a pole handle to open and close the window. Can you help?
Home Owner Perrysburg, OH
Dec 14, 2015
Home Owner from Perrysburg, OH
Dec 14, 2015
Latch for a storm door
I need to replace my latch in my storm door. It has been removed. It is an Emtek 322. Do you have a replacement part?
Handy Person Portland Oregon
Dec 14, 2015
Handy Person from Portland Oregon
Dec 14, 2015
Channel Window Balance Replacement
The metal portion of the balance is 27" long. I need to order a pair to replace failed units in my son's home (San Jose, CA).
Home Owner Phoenixville, PA
Dec 14, 2015
Home Owner from Phoenixville, PA
Dec 14, 2015
Replacement titlt latch for Alenco window
Hello! We have Alenco windows and need to replace 2 tilt latches. We measured, but I'm curious whether these specific tilt latches are compatible with Alenco windows?
Quick Learner Melbourne, Florida
Dec 11, 2015
Quick Learner from Melbourne, Florida
Dec 11, 2015
Jalousy window lock
I have jalousy windows and when you close the window a nylon hook rotates and locks the window closed. I am looking for both the nylon hook and the pin that the hook locks onto.
Quick Learner USA
Dec 11, 2015
Quick Learner from USA
Dec 11, 2015
Do You Have My Channel Balance
Hi, I have what appears to be a channel balance with a 19-005 top and 15-002 bottom. Is this possible? I attached a couple photographs showing them. I would like to order five 24inch and two 27 inch as measured on the metal part. Both are 1/2 inch width. Please give me the correct par ... (cont.)
Handy Person Knoxville TN
Dec 11, 2015
Handy Person from Knoxville TN
Dec 11, 2015
82-008 vs. 82-008K
What is the difference between these two mechanisms/part numbers (other than the price!)???
Home Owner
Dec 11, 2015
Home Owner
Dec 11, 2015
Balance spring & shoe
I have 3 problems with my windows and my manufacturer referred your web site for parts. Can you please direct me to the the correct parts? Also could you provide instructions on making the repair/replacement? I have a PlyGem MW Pro Classic tilt window (2356056). On the balance spring is stamped ... (cont.)
Quick Learner Gainesville, GA
Dec 11, 2015
Quick Learner from Gainesville, GA
Dec 11, 2015
Did I or the right par?
I may have ordered the incorrect product code 26-089p Please help me find the right part.
Home Owner Ann Arbor, MI
Dec 11, 2015
Home Owner from Ann Arbor, MI
Dec 11, 2015
Casement Operator Identification
Code OP05-7532-03 9/22/03 13:49:08
Quick Learner Marina Del Rey, CA
Dec 11, 2015
Quick Learner from Marina Del Rey, CA
Dec 11, 2015
Andersen window balance replacement
Here the bad picture of the anderson balancer we just discussed. On a double hung, the glass in the sash is 41 x 24 1/2 Let me know if you can provide part base on this info. Thanks
Home Owner Tulsa Oklahoma
Dec 11, 2015
Home Owner from Tulsa Oklahoma
Dec 11, 2015
Replacement pocket door roller for Kennatrack Mfga Slider
I am looking to repair or replace this Pocket door Slide. The parts that Need are for a Kennatrack Mfga Slider with brass wheels with rubber treads. The wheels need to be replaced and the device that adjust the height of the door no longer works the round nut that slips into the door is either st ... (cont.)
Contractor ketchum, idaho
Dec 11, 2015
Contractor from ketchum, idaho
Dec 11, 2015
this operator with longer arm
do you have this style Truth operator with a 6" arm available
Home Owner Jacksonville, FL
Dec 11, 2015
Home Owner from Jacksonville, FL
Dec 11, 2015
Parts ID needed for Window Sash Spring
Soon to be repeat customer needing help IDing replacement part window sash spring shown in attached photo.
Quick Learner pittsburgh PA
Dec 11, 2015
Quick Learner from pittsburgh PA
Dec 11, 2015
replacement screws
Do not have the original screws for part 38-090, Can you give me a the dimension for a replacement screw, size, length, flathead, etc. Thank you Bill
Home Owner Birmingham, AL
Dec 11, 2015
Home Owner from Birmingham, AL
Dec 11, 2015
Window shoe?
I need to replace this piece that broke. You can see the top of it where the plastic broke. What piece and part is this? It fits a residential house window that has windows that raise up and also fold to be easily cleaned.
Home Owner New Jersey
Dec 11, 2015
Home Owner from New Jersey
Dec 11, 2015
Scarborough window latches
Hello! I need to get the attached replacement part for these windows. I just bought a property and some of the windows are damaged. Also, do you know what brand Windows these are? Found you online and was happy to see you were not only in NJ but in Camden. The property is in atco and windows are f ... (cont.)
Quick Learner USA
Dec 11, 2015
Quick Learner from USA
Dec 11, 2015
Coil Blance replacement
Attached please find pictures of a replacement window part I am looking to purchase. The measurements of the sash is 28
Contractor Houston Texas
Dec 10, 2015
Contractor from Houston Texas
Dec 10, 2015
tilt window latch
Looking for tilt window latch for a Alside vinyl window.