Viewing all customer Discussions for:
Door & Window

Handy Person Pa.
Sep 24, 2015
Handy Person from Pa.
Sep 24, 2015
3/8" Egress Coil Triple Support Balancer
I have the triple balance style and the notch is small for this 15-205. Could you make the notch longer to make it easier to install?
Quick Learner USA
Sep 24, 2015
Quick Learner from USA
Sep 24, 2015
Nu prime replacement channel balances needed
I need Nu-prime replacement sash balances. There are no balances in the window for me to use as a guide! I need 4 balances for a sash where the visible glass is 28" wide x 14" High, 2 balances for a sash with visible glass 26" wide x 15 1/4" high and 2 balances for a sash that is 26" wide x 13 3/4" ... (cont.)
Contractor Wash Twp
Sep 24, 2015
Contractor from Wash Twp
Sep 24, 2015
8 ft sliding door rollers
I need to identify which rollers I need so I can order and replace don't have old rollers because they were replaced by wrong ones here are the pics of bottom rail 20150912_132443.jpg
Home Owner Ohio
Sep 24, 2015
Home Owner from Ohio
Sep 24, 2015
need to replace these window coil balances
the height of the coil housing is *3 1/8" from the bottom screw to the top of the plastic guard. the window channel is approx. 1 3/8" wide x 9/16" deep. based on your formula, i believe these are 15 lb. balances.
Quick Learner USA
Sep 24, 2015
Quick Learner from USA
Sep 24, 2015
Need replacement balance shoe.
I need a replacement balance shoe. Depth -
Quick Learner Florida
Sep 24, 2015
Quick Learner from Florida
Sep 24, 2015
24" Channel Balance Identification is this S371-2320?
24" Channel Balance Identification is this S371-2320? The outside dimensions of the shoe and top seem right but the top part 19-031 does not have the middle divider that the tab in the track may require. Please identify. Thanks.
Home Owner Glenmoore PA
Sep 24, 2015
Home Owner from Glenmoore PA
Sep 24, 2015
Sliding screen door bottom roller
I am looking for the bottom roller for an andersen sliding screen door
Quick Learner New York
Sep 24, 2015
Quick Learner from New York
Sep 24, 2015
Finding Attached Plastic Bracket
Hello, I am trying to track down 12 of these brackets for a Pottery Barn Cabinet. I've tried Home Depot and my local hardware store. Any idea as to where I might track it down? Or something else that may work? Thank you.
Quick Learner Utah
Sep 24, 2015
Quick Learner from Utah
Sep 24, 2015
Sliding Glass Door Rollers
I bought this door 20 years ago at Home Depot. It has become very difficult to open and close. I've cleaned and lubricated the rollers to no avail. I would like to replace them. Please help me identify the correct parts.
Quick Learner Bridgewater, MA
Sep 24, 2015
Quick Learner from Bridgewater, MA
Sep 24, 2015
sash pivot bar
I have a number of windows with the sash pivot bar rusted and broken both inside the pivot lock shoes and worse, inside the bottom of the window. I can not get the pivot bar out of the window or the pivot lock shoes. I think the replacement part numbers are 26-040 for the pivot bar, and 15-045 for ... (cont.)
Landlord Seattle, WA
Sep 24, 2015
Landlord from Seattle, WA
Sep 24, 2015
Channel Balance replacement parts
I need 2 - 26 inch, 2 - 32 inch, and 2 - 28 inch channel balance mechanisms. They are 1/2 inch hemmed edges (metal is fold back to create an edge). There are no visible stamped or inked marking on the broken devices. The top and bottom fittings are shown in the attached JPG file. These are for f ... (cont.)
Contractor Deerfield Beach Florid...
Sep 24, 2015
Contractor from Deerfield Beach Florida
Sep 24, 2015
Patio door roller replacement
need to find the attached roller or something that can replace it. the wheel is about 2.5
Home Owner Denton, Texas
Sep 24, 2015
Home Owner from Denton, Texas
Sep 24, 2015
Broken Sliding Door Lock SGD-R20
I have an SGD-R20 94 x 80 sliding glass door. The lock gets stuck in the closed position when I move the handle. It can be manually moved but the door is now very difficult to lock. Door Lock measurements: 3-3/4 inches between the screws. Door handle measurements: 7 - 1/8 inches length ... (cont.)
Home Owner Maryland
Sep 24, 2015
Home Owner from Maryland
Sep 24, 2015
Quick Learner Western Mass
Sep 24, 2015
Quick Learner from Western Mass
Sep 24, 2015
Please help me find a replacement!
Hi, I need to replace this. It has two arms, but I don't see anything on your site with two fixed arms. I can probably get by with one arm, but I sure could use your help! The arms are just about 11" each.On the window, is a rod that round clips on the end of the arms attach to, so I assume I'll ... (cont.)
Quick Learner New York
Sep 24, 2015
Quick Learner from New York
Sep 24, 2015
ID on custom or non-custom channel balance...
I have some 28" long channel balances. They carry a stamp of 2790N 26. The sash weighs 24.4 lbs, but you don't have a stamp listed for 2790, and a 24 pound sash would be your standard 2740. Do you have any idea where the 2790 stamp comes from? WHat balance should I use?
Home Owner USA
Sep 24, 2015
Home Owner from USA
Sep 24, 2015
Window sash
Here is the second pict / each window has 2 of theses for each window Called earlier / the round tube is 5/8 and 26 inches long
Home Owner USA
Sep 24, 2015
Home Owner from USA
Sep 24, 2015
Alenco window channel balance
Hi, The Alenco windows were installed in around 1992. The single-hung window size is about 45" wide and 36" tall and weights about 30lbs. The length of the channel is about 34" long with a 3340 mark on the channel. Please tell me the correct channel to order, and I need 4 channels for the two windo ... (cont.)
Home Owner USA
Sep 24, 2015
Home Owner from USA
Sep 24, 2015
What size channel balance do I need
I need to order some 351 series window channel balances. I don't have the balances to get the part numbers from however I do have the height of the window panes and their approx weight . 2 pcs. for a 21" tall pane 10 lbs. ,4 pcs. for a 24" pane 15 lbs.,4 pcs for a 16" pane 10 lbs. ,2pcs for a 10" ... (cont.)
Quick Learner Kentucky
Sep 23, 2015
Quick Learner from Kentucky
Sep 23, 2015
end plug for peachtree S745-26
Do you have the end plugs that anchor the cord from balance pully system to the window frame for peachtree balance S745-26? They are small L-shaped plastice plugs.