Viewing all customer Discussions for:
Door & Window

Contractor Indiana
Apr 22, 2025
Contractor from Indiana
Apr 22, 2025
Pella Balance & Shoe
Need to identify which shoe and balance I need for this Pella double hung.
Handy Person Owasso Oklahoma
Apr 22, 2025
Handy Person from Owasso Oklahoma
Apr 22, 2025
Tilt Window Part
I need to replace the pictured part
Quick Learner Massachusetts
Apr 22, 2025
Quick Learner from Massachusetts
Apr 22, 2025
Replace scissors
Need to replace the scissors on the crack windows
Contractor Havertown,PA
Apr 22, 2025
Contractor from Havertown,PA
Apr 22, 2025
Missing Link on Roto Operator and Hinge
I have this casement window with a link missing between the operator and the corner of the sash. The hinge is intact. The hinge is marked Roto. The first photo is of the mechanisms on the sash with the missing piece. The other two photos show the mate window. It looks like the missing part con ... (cont.)
Home Owner Apple Valley MN
Apr 22, 2025
Home Owner from Apple Valley MN
Apr 22, 2025
Window casement
I have the truth logo on the arm that comes out of the device and then I have the numbers 1204-2002 and 2134
Quick Learner Michigan
Apr 22, 2025
Quick Learner from Michigan
Apr 22, 2025
Storm door
trying to find this part
+2
Handy Person Tallahassee Florida
Apr 22, 2025
Handy Person from Tallahassee Florida
Apr 22, 2025
Trying to match the 5/8 top sash guide & channel balance
No markings on top sash guides. The channel balances have 34-5 BA CMC 11 34-5 JX CMC 7 and 34-5 JX CMC 11 They all look the same so don't understand why they have slightly different numbers
+7
Home Owner Pennsylvania
Apr 22, 2025
Home Owner from Pennsylvania
Apr 22, 2025
Pivot Lock shoe (coil type) Slocomb tilt window
Need to replace Coil pivot lock shoe for a Slocomb tilt window. Picture shoes shoe in place only, have not attempted to remove damage shoe. Only marking has a patent # 5,704,185. approx. dimensions 3/8" deep, 1-5/8" h x 1"w.
Handy Person Ohio
Apr 22, 2025
Handy Person from Ohio
Apr 22, 2025
Window balance
Looking for assistance in identifing this balance. Anything helps!
Handy Person Ocean View DE
Apr 22, 2025
Handy Person from Ocean View DE
Apr 22, 2025
Odd size window balance
We live in a 20+ year old community. Everyone is having trouble with the windows and it has to do with the balances. Retired from construction, I could help with repairing them. I have changed them when I was working. The problem is that the length of the balances is longer then what you have in you ... (cont.)
+1
Quick Learner Missouri
Apr 22, 2025
Quick Learner from Missouri
Apr 22, 2025
Old storm window glase seal
Suppor team, can you please let me know the part number of thus rubber storm window glase seal. Thanks
Home Owner Portland
Apr 22, 2025
Home Owner from Portland
Apr 22, 2025
Handy Person AL 36549
Apr 22, 2025
Handy Person from AL 36549
Apr 22, 2025
Jordan Balance
Name is Joe. I have Jordan non-tilt windows, two mulled together. On the right sash, the right-side balance is missing. The left-side balance is stamped 28 3 CL Caldwell and measures 29 inches in length.
Home Owner Michigan
Apr 22, 2025
Home Owner from Michigan
Apr 22, 2025
Window cranks that lye flat
I would like to replace window cranks that stick out with yours that live flat in the cover. Could you help me with this
Quick Learner NJ
Apr 22, 2025
Quick Learner from NJ
Apr 22, 2025
Window handle
I have two window need split arm
+3
Quick Learner
Apr 22, 2025
Quick Learner
Apr 22, 2025
Product code: 40-129
Product code: 40-129 Is this a 90 degree turn or 360 deg turn? the dimensions are what I need, but I would like a 90 deg turn to use with a HOPPPE lock.
Quick Learner Lafayette, IN
Apr 22, 2025
Quick Learner from Lafayette, IN
Apr 22, 2025
tilt latch broken
Hello I was wondering if you could help us figure out the replacement parts for the tilt latch on our windows. Please let me know if you need anything else. Thanks
Quick Learner
Apr 22, 2025
Quick Learner
Apr 22, 2025
Tilt Window Latch
I'm looking for this latch. The thumb piece that goes into it measures 2" long and what clips in is 1/2" wide.
Handy Person Irvine, Orange County ...
Apr 22, 2025
Handy Person from Irvine, Orange County , CA
Apr 22, 2025
channel balance 27"
I need repalcing 2 channel balance for the window, I have old one from which Im sending you a photos. I only messured the metal part and you can see its 27" Thank you Marcel
+2
Home Owner Rio Rancho, NM
Apr 22, 2025
Home Owner from Rio Rancho, NM
Apr 22, 2025
1410 channel balance
Hello, I'm replacing channel balances stamped 1410 and see you have several different series with this number stamp. How do I know which series to order as they all look the same. Thank you.
+1