Viewing all customer Discussions for:
Door & Window
Home Owner
Reno Nevada
Aug 12, 2015
Home Owner from Reno Nevada
Aug 12, 2015
Single Roller Sliding Glass Door Roller
Hello, I need a pair of these for my sliding glass door. Can you identify them and if so do you have them? Thanks! Lynn ASTR BEC OMCO
Handy Person
Phoenix AZ
Aug 12, 2015
Handy Person from Phoenix AZ
Aug 12, 2015
Strip glazing
Looking to find out how to replace this strip. It is around the edge of the glass from the inside.
Quick Learner
Aug 12, 2015
Quick Learner
Aug 12, 2015
Custom S377 balance
Previous order was for Series 377. same style ends, lighter window. THIS WINDOW IS 40 lbS 30 inches long 2970 stamp i need two of them THANK YOU kURT
Quick Learner
USA
Aug 12, 2015
Quick Learner from USA
Aug 12, 2015
Balances completely missing
I have a single hung window that is missing its two balances. What balance would I use to make this window operational again? The lower sash is 39" wide x 26" high. It weighs 23 pounds. Thanks, Dan
Quick Learner
r
Aug 12, 2015
Quick Learner from r
Aug 12, 2015
sliding door lock mechanism with exterior key entry is failing to work properly.
This door is a main entry point and lately when locking the door outside by key or inside by latch it does not lock and requires 2-3 attempts to succesfully lock. The latch is loose meaning the small stick which goes up to lock or down to unlock is extremly wobbly and can be pushed more ways than j ... (cont.)
Home Owner
Creemore, Ontario
Aug 12, 2015
Home Owner from Creemore, Ontario
Aug 12, 2015
81-138, but with 1-1/4" wheels?
The roller I removed is the same dimensions as 81-138, except mine has 1 1/4 inch wheels. Will the 81-138 work? An eighth of an inch in diameter is only a sixteenth of an inch different in radius, I should be able to adjust it up, shouldn't I?
Quick Learner
Orange, CA
Aug 12, 2015
Quick Learner from Orange, CA
Aug 12, 2015
Replacement window lock
Which one I need to replacement my windows lock. Picture attached. SUNAIR ALUMINUM CORPORATION
Professional
Jamestown, NY
Aug 12, 2015
Professional from Jamestown, NY
Aug 12, 2015
Pella Knife Latch
Customer claims they are a pella product????
Home Owner
California
Aug 12, 2015
Home Owner from California
Aug 12, 2015
Pacesetter door handle
I have a Pacesetter sliding glass door with a broken handle. I am trying to find a replacement. I hope the measurements make sense. The lock is in the center of the plate.
Quick Learner
WA
Aug 12, 2015
Quick Learner from WA
Aug 12, 2015
Removing old Trimview rollers
How do I remove the old 81-092 roller assembly from a 40 year old sliding Trimview patio door?
Quick Learner
Delray Beach Florida
Aug 12, 2015
Quick Learner from Delray Beach Florida
Aug 12, 2015
Broken Top Sash Guide
I ordered two 28" series 385 channel balance and after putting them on the window frame and re-install the window one top sash guide broke and the other one is partially broken. During the installation the coil from one of the channel balance (the top hook) got detached and I can't put it back in ... (cont.)
Home Owner
Morgan Hill, CA
Aug 12, 2015
Home Owner from Morgan Hill, CA
Aug 12, 2015
Anderson Counter Balance
The part is 6 1/4" x 3" x 3/4" plus a small flange with the staple in it. There are two numbers, on is U7 1131 4 89 which might be a date code since it was installed in 1989. The other number is 11600-17. I need both left and right and I need them for two identical windows. Can you send me the p ... (cont.)
Contractor
San Antonio Texas
Aug 12, 2015
Contractor from San Antonio Texas
Aug 12, 2015
Broken keeper for this Living model latch.
Broken keeper. I'm hoping you can identify the keeper from the pictures of the latch. Still trying to figure out to get to the backside of the window to unscrew the keeper. Ant help,,,thanks
Home Owner
Illinois
Aug 11, 2015
Home Owner from Illinois
Aug 11, 2015
pella screen door latch
I have purchsed the latch replacement part #83-115. My question is: To remove the screen door handle (Part No 83-123), do I use a sharp awl of some sort to pop off the "pella trade mark" tab? I assume there is a screw under this tab, and don't want to scuff up the handle trying to remove it if th ... (cont.)
Home Owner
Freehold, NJ
Aug 11, 2015
Home Owner from Freehold, NJ
Aug 11, 2015
Help identifying this window clips
You were a great help in identifying the locks I posted a picture of last week. Before I order those, I'm hoping that you might have these also so I can order all at once. These are the clips that hold the screens in place in a bay window. There are 4 on each screen.
Quick Learner
boynton beach florida
Aug 11, 2015
Quick Learner from boynton beach florida
Aug 11, 2015
measuring size of balance
how do you know what length balance rod to get
Home Owner
San ramon, ca
Aug 11, 2015
Home Owner from San ramon, ca
Aug 11, 2015
Block and tackle balance for single hung window
The cord of my balance is broken . Per the AaMA silver label on the windows, readings are : MFR: PHP 62, and series 810S Can u recommend a replacement ? Do i have to replace the total balance ? Will it include the top and bottom plastic guides ? Thanks
Landlord
Vista ca
Aug 11, 2015
Landlord from Vista ca
Aug 11, 2015
Roller for aluminum slider located in vista California
Need replacement roller as per attached photo for about 20 windows
Home Owner
Thousand Oaks, CA
Aug 11, 2015
Home Owner from Thousand Oaks, CA
Aug 11, 2015
Window channel balances
width-1/2", length-metal portion 33", overall length-34" I think it is non-tilted window.
Home Owner
Algonac, MI
Aug 11, 2015
Home Owner from Algonac, MI
Aug 11, 2015
Repairing Acorn Doorwal screens
Hello, I have Acorn Dorwal's, 2 of them. Both are difficult to move and the screens don't shut all the way. Additionally, 2 of the IGU's are leaking. I am a do it yourself'r and would like to get parts including the appropriate IGU's. From what I see these units can be completely disassembl ... (cont.)