Viewing all customer Discussions for:
Door & Window
Home Owner
tannersville pa
Aug 12, 2015
Home Owner from tannersville pa
Aug 12, 2015
difficulty in installing 55-109 spline
I just purchase the 55-109 spline for my 20 year ago forever door. Once inserting the spline correctly and using the tool to lock it in place the spline immediately pops out. I tried using the previous spline and it holds fine and doesn't pop out. I also tried using the new spline on just the door i ... (cont.)
Quick Learner
Aug 12, 2015
Quick Learner
Aug 12, 2015
pella storm door mortise handle set
product code:40-193 does this item come in a satin nickel?
Quick Learner
Pahrump
Aug 12, 2015
Quick Learner from Pahrump
Aug 12, 2015
How do you determine sash weight?
How I determine my sash weight? If I buy a pair of lifts that are for a higher sash weight than I actually need would it be detrimental?
Home Owner
USA
Aug 12, 2015
Home Owner from USA
Aug 12, 2015
Tilt Latch ID
Do you have these latches. I could not find any that had the round end Mike
Quick Learner
Rockford Mi
Aug 12, 2015
Quick Learner from Rockford Mi
Aug 12, 2015
Need Casement Device - TRUTH #45142
The crank handle device will not stay in the hardware. It looks like it is stripped. It is used on a casement window that cranks upward. I have additional pictures but your link will not allow me to send. Looking for one. Thanks
Home Owner
Iowa
Aug 12, 2015
Home Owner from Iowa
Aug 12, 2015
casement window arm operator
I'm trying to identify an arm operator (photos enc.). The window is approx. 2 ft high by 3 ft wide with the crank on the right side. The window swings out from the bottom. The photos show most of the markings or numbers. I think it might be part no. 39-031 but would like you to verify. Thanks, R ... (cont.)
Quick Learner
Venice, FL
Aug 12, 2015
Quick Learner from Venice, FL
Aug 12, 2015
Replacement Sliding Glass Door Roller Assy
Would like to buy replacement roller cartridge for our sliding glass doors. I cannot determine which replacement to buy. Apparently, I have to disassemble the door to remove the old roller. Can you assist. Present rollers are Nylon (1-11/16" x 3/4" wide).
Contractor
N Cape May
Aug 12, 2015
Contractor from N Cape May
Aug 12, 2015
anderson window balances
as u can c from pics, I have a K3 8#23 7-87 anderson window balance. I believe that is ur 823...correct? Anyway I also need the left side...so I'll need that part # also. Thanks
Quick Learner
Arlington Heights, IL
Aug 12, 2015
Quick Learner from Arlington Heights, IL
Aug 12, 2015
Foam spline size for Pella windows
Just purchased new pella screen corners from you
Home Owner
USA
Aug 12, 2015
Home Owner from USA
Aug 12, 2015
Balance identification
Saw your YouTube video and my window spring looks the same except for the spring housing. Please see my attached pictures and let me know if you can help me.
Landlord
Maine
Aug 12, 2015
Landlord from Maine
Aug 12, 2015
truth crank handle??
It is a replaceable/ separate crank mechanism that screws down onto the base of the operator. The manufacturer is Truth, there is a part number of 45015. I would like to try to replace the part vs. the entire operator.
Home Owner
Greensboro, NC
Aug 12, 2015
Home Owner from Greensboro, NC
Aug 12, 2015
Replacement hardware for Pado lockset
I have a Pado lockset (and kick plate) I would like to replace. The existing lockset is pictured it say Pado and Latao. The photos are taken with a tape measure for measurements. I would like to replace with nickel hardware. Thank you in advance.
Home Owner
san antonio
Aug 12, 2015
Home Owner from san antonio
Aug 12, 2015
corner brace
Need help locating this part for my nightstand.. Thank you
Home Owner
USA
Aug 12, 2015
Home Owner from USA
Aug 12, 2015
Screen door roller replacement
Is this part number 84-074?
Home Owner
USA
Aug 12, 2015
Home Owner from USA
Aug 12, 2015
Tilt window latch
Hello Swisco, My window tilt latch broke on my window and I can't find a store that carries them. I also need the roller spring like tool to make the window go up and down. I hope that my photos are clear enough for you to see and direct or guide me on a path of whomever can help me out about th ... (cont.)
Home Owner
USA
Aug 12, 2015
Home Owner from USA
Aug 12, 2015
Window balances help needed!
Hello sorry I need help identifying the following balance. I'm going to need roughly 6-8, just not 100% which series it is looks like 385 but not sure There are little side wings on the bottom piece as well. Thank you and hopefully someone will be able to help me out, 9/16 width, 29" long balances. ... (cont.)
Home Owner
USA
Aug 12, 2015
Home Owner from USA
Aug 12, 2015
Vent Latch
Customer care, I need about 20 vent latches Length 3/4 inch Width 1/4? Please advise
Home Owner
Davis, CA
Aug 12, 2015
Home Owner from Davis, CA
Aug 12, 2015
casement crank replacement
I have just acquired a house with two casement windows with broken cranks. I have looked all over the frame but cannot determine the brand of the window. How can I find out what crank to order?
Quick Learner
Moorestown
Aug 12, 2015
Quick Learner from Moorestown
Aug 12, 2015
Casement window crank truth
Please send me part number with price.i would like to purchase tomorrow. Thanks
Quick Learner
Napa, CA
Aug 12, 2015
Quick Learner from Napa, CA
Aug 12, 2015
Replacement for 29-4 BA CMC 7
30" L, 0.5" W, 0.5" D Pics 2 and 3 are bottom shoe. Pic 4 is top. Would need to order 2 :)